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EA_Darko replied to FIFA 20 Dempo-Black Screen
Hey @ttv-Brilnerdnl I'm seeing quite a few issues there in your errors. Let's start by running the System File Checker in Windows 10 to look for any issues: https://support.m..
8:00 pm, November 19, 2019 Technical Issues
EA_Darko replied to FIFA 20 DATA DESTROYED
Hey @K1ngm3l21 this is a Sony error so the best thing to do is to try the steps suggested on the console and reinstall the game? If not can you try that now to see if it fixes the iss..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to FIFA 20 Crash trying to save
Hey @amansikri5 are you seeing an error message of any kind when the crash occurs? Let's go ahead and grab a DxDiag so that we can take a look at your system for any issues: https://hel..
4:00 pm, December 9, 2019 Technical Issues
EA_Darko replied to FIFA 20 Coin Redeem
Hey @tieuhoang if you purchased the codes from a third party retailer then the best thing to do is to speak with the retailer and explain the situation to them. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to FIFA 20 CRASHES WHEN GOING INTO ONLINE GAME
Hey @santibolt17 it would appear that the issue is with your controller so the best thing to do is to contact the support for the controller to see what they can recommend as we are not able..
1:00 pm, March 20, 2020 Technical Issues
EA_Darko replied to FIFA 20 - PS4 - Error CE-36244-9 - Unable to download game
Hey @MyterioMaestro this is a PS4 error and not an EA one.Sony recommends that you try the following steps when this issue arises: https://www.playstation.com/en-ie/get-help/help-librar..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to FIFA 20 - Banned From Online
Hey @Blackarat if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/e..
4:30 pm, January 22, 2020 Technical Issues
EA_Darko replied to FIFA 20 (X Box One) - Game keeps freezing following a recent update
Hey, sorry to see that you are having issues @BurboBoys. In a situation such as this, the first thing to do is ensure that your console and game are fully up to date. If that makes no di..
2:30 pm, February 27, 2020 Technical Issues
EA_Darko replied to FALSE DNF
Hey @slippy1888 and @MagicDom it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find..
12:00 am, May 6, 2020 Technical Issues
EA_Darko replied to Experiencing latency
Hey @dariogieselaar it sounds like you are having connection issues and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/..
11:30 am, December 9, 2019 Technical Issues
EA_Darko replied to Every time I go in to any online match on any mode I disconnect immediately
It sounds like you may be having issues with your connection @heronipepperoni and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://h..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Error message : personal settings 1 failed to load (Fifa 20)
Hey @GeorgeAd142, when seeing this error the best thing to try is to go to Customize - Profile - Delete and deleting the current Settings files. Darko
8:30 pm, November 11, 2019 Technical Issues
EA_Darko replied to Error in my bid
Sorry to say @CoyoteAsesino but there is nothing that we can do in instances of accidental bids. We are unable to reverse the action or return the item/coins.Darko
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Error in Transfer Market
Hey @INubIsOn are you having this issue on the app or on your console/PC? Darko
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to Error every few minutes!!!!
It sounds like you may be having issues with your connection @azoz11A11. I would suggest taking a look at our Connection troubleshooting steps which you can find herehttps://help.ea.com/en-us/help/faq..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Error EA server
Hey @seljagh1 if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Empty slot
Hey @figueocean36 are you seeing an empty item with no information? Can you grab me a screenshot of just what it is that you are seeing? Darko
4:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to Edit Player Menus on
Thanks for taking the time to share your feedback with the community @JoNoWe94. Darko
2:03 am, November 11, 2019 Technical Issues
EA_Darko replied to Edit Player Menus
Thanks for taking the time to share your feedback with the community @JoNoWe94. Darko
2:13 am, November 11, 2019 Technical Issues
EA_Darko replied to Ea sort your servers out 😡😡
It sounds like you may be having issues with your connection @lryan95. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Ea connection problems
Hey @nuradil9595 if you are not getting the code then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to EA Live Chat not working
Hey @sge_modeste27 you can contact our live support at help.ea.com. To speak with a chat adviser: Click on your product Origin Then select 'PC Manage my Account' Can't log ..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to EA Help sent me here for someone to help me fix this transfer glitch on web app
Sorry to say @446Brandon446 but there is nothing that we can do in relation to accidental bids, listings or submissions. If you listed an item for less than you intended then there is..
4:30 pm, January 28, 2020 Technical Issues
EA_Darko replied to DualShock 4 Support on PC
Hey @playsuncharted I am not aware of any plans for it but will pass your feedback on to the team.Darko
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to Draft problem
Hey @koskav2 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Division rivals rewards mistake
Hey @ITALI_2009 if you believe that you received the wrong rewards then you will need to speak with one of our phone or chat support advisers who will be able to advise you further..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Division Rivals Issue
Hey @Dardar5556 can I ask on what platform this is happening and do you see an error when the issue occurs? Does the game freeze and crash to the main menu or desktop? The more..
8:30 am, April 1, 2020 Technical Issues
EA_Darko replied to Disconnecting during weekend league
Hey all, it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Disconnecting at beginning of rivals/fut champs matches
It sounds like you may be having issues with your connection @soccerkings98. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Disconnecting
Hey @electr1fy215 this feature is working as intended, if you switch attention away from FIFA on your PC then you will be disconnected. Darko
8:00 am, April 6, 2020 Technical Issues
EA_Darko replied to Disconnected just before the end of EVERY game
Hey @azoz11A11 and @CreedxX22 . I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Disconnected from EA
It sounds like you may be having issues with your connection @jadzxlyy. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Disconnected In Weekend League
Hey @Joby293 just so you are aware, AHQ is a global community focused on players helping players. If you require direct assistance from a member of the EA live support team then yo..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Disconnect at the start of the game
Hey @Stepov2211 from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:/..
10:30 pm, April 12, 2020 Technical Issues
EA_Darko replied to Discard in accident Oblak UCL Fifa 20
I'm sorry to say @pilipalikoli but there is nothing that we can do in cases of accidental bids, listings or submissions. We are unable to return the item or reverse the action. Darko
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Did not received my champions weekend rewards
Great to hear that you figured out the issue @peachman2298 and thanks for letting us know. Darko
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Debilitating Stutter Lag
It looks like you are having connection issues @iSteaddyy, as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Connectivity to Servers.
Hey @MaichM_keny if you are seeing issues with connection then it may be a case that you are having issues with your connection. I would suggest taking a look at our Connection troubleshooting st..
4:30 pm, January 16, 2020 Technical Issues
EA_Darko replied to Connection issue
It sounds like you may be having issues with your connection @jordan1093_cfc. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to Connection error keeps preventing me from starting Volta
Hey @sphanlon I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll take..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Connecting to EA servers
Hey @KlikarKremla I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &nb..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Companion app transfer ban
Hey @Baapstra if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea...
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Coins
Hey @olikucharski having a friend send you coins is a breach of the FIFA 20 Terms that you agreed to when first launching the game. To appeal your sanction you will need t..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Club Ranking
Hey @Vibe_Psyko-_- can I ask with which game it is that you are seeing the issue? Darko
11:30 am, January 15, 2020 Technical Issues
EA_Darko replied to Changing PSN ID Online, FIFA 20 will work properly?
Hey @DEMY_KSA and @Majkel_T_14 you should not run into any issues that I am aware of in FIFA by updating your Gamertag name. Darko
6:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Changing EA accounts
You will need to speak to our Terms of Service team @zoomballs. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Can’t connect to pro clubs
Hey @MOET13 it could be a case that you are having connection issues and as such, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 am, December 11, 2019 Technical Issues
EA_Darko replied to Cant connect to online Friendlies
Hey all, if you are seeing this issue then can you take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basi..
10:30 pm, March 20, 2020 Technical Issues
EA_Darko replied to Cannot trade players
Hey @Yedienoob69 can you let us know on what platform you are seeing this issue and the exact error message that pops up. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Cannot connect to the EA servers on Fifa 20
Hey @theflyingdoormat I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &nbs..
1:30 pm, April 8, 2020 Technical Issues
