Search

Search
Search Replies by entering the text above.
GQD48
...
EA_Cade replied to Fix my game my controller  is not working on my PC

Hi @aliamloka20202,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if th..

9:00 pm, April 24, 2020 Technical Issues

Z9McT
...
EA_Cade replied to Fix Chip Shot Registration

Hi @CaliLANY33,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

4:00 pm, January 23, 2020 Technical Issues

Yqyge
...
EA_Cade replied to First owned prem teams game wins not registering

Hi @BabyTLaws87,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

6:30 pm, April 21, 2020 Technical Issues

pjH2L
...
EA_Cade replied to Fireworks Objective

Hi @jamieharris96,You'll need to complete the game to have objectives count. -EA_Cade

3:30 pm, January 9, 2020 Technical Issues

vHs9J
...
EA_Cade replied to Fifa20- The ea servers are not available at this time

Hi @liongikng,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

2:30 pm, March 21, 2020 Technical Issues

S0jZ9
...
EA_Cade replied to Fifa20 weekend league

Hi @ttitito45,Are you able to play now? I'm showing that you're qualified on my side. -EA_Cade

3:30 pm, February 14, 2020 Technical Issues

rWPhZ
...
EA_Cade replied to Fifa20 verification code error.

Hi @anwild23,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

8:00 pm, December 14, 2019 Technical Issues

HY5UL
...
EA_Cade replied to Fifa20 transfer ban my account

Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

8:00 pm, November 27, 2019 Technical Issues

vyCZG
...
EA_Cade replied to Fifa20 pro clubs

Hi @Vaniajason,Is this happening every time? Have you tried changing your kit/boots? -EA Cade

6:30 pm, June 30, 2020 Technical Issues

uOBLk
...
EA_Cade replied to Fifa20 pitch wear black spots

Hi @ccamachofg,I would recommend playing around with the TV/Monitor video settings first. If that doesn't help that sounds like it could be a dying graphics card unfortunately. ..

9:30 pm, March 26, 2020 Technical Issues

Gn47t
...
EA_Cade replied to Fifa20 online lagging

Hi @nattiy,You can try the steps here http://bit.ly/ConnectivityBTS in case this is a local problem. But I would also encourage you to be mindful that much of the world is under quarantine at the mome..

4:30 pm, March 25, 2020 Technical Issues

WzU7i
...
EA_Cade replied to Fifa20 on my Switch cannot login to EA servers

Hi @raisedfenix,Not seeing any outages, are you still seeing this issue? -EA_Cade

9:30 pm, February 13, 2020 Technical Issues

ayI2q
...
EA_Cade replied to Fifa20 carrier mode PS4 crashing at the end of the first season

Hi @Lukipapa84,That's just a general crash error code, you may try fully powercycling the PS4 to resolve it but if that fails you could have a corrupted save file that won't be recoverable. ..

8:00 pm, March 5, 2020 Technical Issues

Hy6Xc
...
EA_Cade replied to Fifa20 cannot shareplay

Hi @fayerbollz,You'll need to reach out to Sony http://bit.ly/ContactPSSupport on that one, we don't offer support for Share Play here. -EA_Cade

3:00 pm, December 4, 2019 Technical Issues

D16Rv
...
EA_Cade replied to Fifa wont work

Hi @buffder17,Is the game asking you to verify your account ownership when you go online? -EA_Cade

5:00 pm, December 4, 2019 Technical Issues

k29eV
...
EA_Cade replied to Fifa winning match

Hi @pingu1014,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

8:30 pm, April 24, 2020 Technical Issues

9CxfU
...
EA_Cade replied to Fifa update been stuck on same percentage for over 15 hours.

Hi @Elb2495,Sorry to hear it what system are you playing on? -EA_Cade

5:30 pm, February 13, 2020 Technical Issues

2bxpH
...
EA_Cade replied to Fifa unable to retrieve account information

@iactualwannadie Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with this issue over AHQ. -EA_Cade ..

9:30 am, March 17, 2020 Technical Issues

KM2jw
...
EA_Cade replied to Fifa ultimate team players

Hi @Dazlayla15,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 22, 2020 Technical Issues

yxohH
...
EA_Cade replied to Fifa ultimate team not loading

Hi @JHarveyyyy,This should be resolved now. Still seeing this? -EA Cade

3:30 pm, April 1, 2020 Technical Issues

i0Itq
...
EA_Cade replied to Fifa service is disgusting

Hi @olelbis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make..

7:00 pm, February 25, 2020 Technical Issues

Piw4b
...
EA_Cade replied to Fifa redeem points

Hi @lfcOG11,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, January 2, 2020 Technical Issues

f5qJr
...
EA_Cade replied to Fifa problems

Hi @athman_2408,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this persists? ..

9:30 pm, December 20, 2019 Technical Issues

xIQG2
...
EA_Cade replied to Fifa points with ps4 plus subscription

Hi @MJOvens92,I believe in the offer it says it can take up to 2 weeks for them to appear on the account. PlayStation support (http://bit.ly/ContactPSChat) would know more on this however as this is t..

3:30 pm, February 21, 2020 Technical Issues

7KXb0
...
EA_Cade replied to Fifa points trouble

Hi @deeche97,If you redeemed a code on Origin they would be for the PC version of FIFA 20, not the Xbox version. You can purchase FIFA points for Xbox inside FUT or from the Xbox Marketplace. ..

4:30 pm, April 10, 2020 Technical Issues

oK82V
...
EA_Cade replied to Fifa points not in store

Hi @GHAZOOZI55,Sony region locks DLC, since your PSN account and game version aren't the same you're getting that message. You'll need to reach out to Sony for assistance getting them on the same regi..

5:30 pm, April 4, 2020 Technical Issues

AKP3L
...
EA_Cade replied to Fifa points

Hi @Boski_L1,Hello! You'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter for this one.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 7, 2020 Technical Issues

NJBU9
...
EA_Cade replied to Fifa personal settings deleted help

Hi @bawszatul,Those are only the settings files, no progress or content was lost -EA_Cade View in thread

11:00 pm, December 26, 2019 Technical Issues

t0jIZ
...
EA_Cade replied to Fifa online issues

Hi @gizacfc,Were they goals from crosses by chance? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

X8tLG
...
EA_Cade replied to Fifa keeps freezen

Hi @urubeast,Sorry to hear it, what system is this on? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

flniO
...
EA_Cade replied to Fifa fut 20

Hi @miss_potter90,FUT Champions rewards go out on Thursday at 0800 UTC. -EA_Cade View in thread

6:00 pm, January 7, 2020 Technical Issues

EykM5
...
EA_Cade replied to Fifa email says suspended in game it says permanent ban?

Hi @roastedtoon,It's a 72 hour ban, afterwards you will have a new club name automatically assigned to you. -EA_Cade View in thread ..

4:00 pm, January 23, 2020 Technical Issues

O6h8H
...
EA_Cade replied to Fifa deadline day freeze in career mode

Hi @ickybo100,That sounds like a corrupted save file, what system is this on? -EA Cade

2:30 pm, April 2, 2020 Technical Issues

DJkIy
...
EA_Cade replied to Fifa crashed on my last WL game

Hi @DeathWillRemain,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

10:00 pm, April 4, 2020 Technical Issues

Oq9aK
...
EA_Cade replied to Fifa companion app

Hi @FORZAFANTIC123,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:30 pm, April 2, 2020 Technical Issues

BCN4Q
...
EA_Cade replied to Fifa code bug

Hi @voxito12,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, February 7, 2020 Technical Issues

QrB4h
...
EA_Cade replied to Fifa case review time period?

Hi @nadim5220,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

4:00 pm, March 17, 2020 Technical Issues

7IFkQ
...
EA_Cade replied to Fifa banned account

Hi @andrejrefresh,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 9, 2020 Technical Issues

IqUzx
...
EA_Cade replied to Fifa Points not received

Hi @benedictojmsb,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 26, 2019 Technical Issues

YIghm
...
EA_Cade replied to Fifa Pack

Hi @cm851,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, February 26, 2020 Technical Issues

4vhBf
...
EA_Cade replied to Fifa PC players stop moving

Hi @Godfried009,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by p..

6:00 pm, April 28, 2020 Technical Issues

a6msO
...
EA_Cade replied to Fifa Online Connection Error

Hi @Assasinboy772,Not showing any issues with your account, this still happening? -EA_Cade

7:30 pm, March 18, 2020 Technical Issues

U9462
...
EA_Cade replied to Fifa 2020 Online Friendlies issue

Hi @RamanujPanda,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP addres..

6:30 pm, June 23, 2020 Technical Issues

fvicZ
...
EA_Cade replied to Fifa 2020 Error PS4

Hi @ReginaCR7,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:30 pm, March 18, 2020 Technical Issues

4QSEc
...
EA_Cade replied to Fifa 20-ps4-missing pre order packs

@hidankung Looks like you've gotten them all so far, they drop at the same time as squad battle rewards so make sure you aren't confusing them for one-another. -EA_Cade ..

5:00 pm, December 8, 2019 Technical Issues

AgsJV
...
EA_Cade replied to Fifa 20- Issues with SBC (PC)

Hi @Lukkyno98,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

10:00 pm, January 30, 2020 Technical Issues

CIaVe
...
EA_Cade replied to Fifa 20 wrong verification email

@Jimmy-2-Times91 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

1:30 pm, November 30, 2019 Technical Issues

h951w
...
EA_Cade replied to Fifa 20 won’t because my ea account in invalid

Hi @gropitzza,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

2:00 am, June 1, 2020 Technical Issues

9qVSP
...
EA_Cade replied to Fifa 20 won't launch after clicking play on the launcher(PC)

Hi @cloudcld,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

TNeKX
...
EA_Cade replied to Fifa 20 update stopping

Hi @mcfc271,Sorry to hear it. What system is this happening on? -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.