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EA_Cade replied to Unable to search and connect with friends

Hi @ayniabDan,Apologies, I don't have a Switch with me at the moment to test this but have you tried adding your son as a friend on your profile page on the Switch already? -E..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Unable to reach you Support

Hi @titopouchka,Sorry to hear it. You can share them here if you like. -EA Cade

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Unable to play Online with my friend

Hi @TomyGT1002,Are either of you playing on IPv6? -EA_Cade

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Unable to play FIFA 20 online

Hi @scotbobby,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

6:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Unable to login to ultimate team using my wired LAN connection

Hi @vssharma556,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Unable to login to fifa 20 on xbox

Hi @xxkillakal7,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

8:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Unable to login Nintendo Swith Fifa 20

Hi @sammie677,That would indicate the Nintendo account is a Child Account, we cannot grant access on our side. -EA_Cade

9:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to Unable to link ea with twitch

Hi @chokos1926,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

6:00 pm, March 24, 2020 Technical Issues

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EA_Cade replied to Unable to get online

Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troublesh..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Unable to connect to fut account

Hi @KNGFUS,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

4:00 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Unable to connect to ea servers from iran

Hi @bangspacebang,In compliance with US embargoes and sanctions laws, Origin is not available in Cuba, Iran, North Korea, Sudan, Syria and Ukraine (Crimea region). -EA_Cade ..

8:00 pm, March 7, 2020 Technical Issues

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EA_Cade replied to Unable to connect to ea servers at this time

Hey all, Where exactly are you located? We're having similar reports of connectivity issues on Spectrum ISP at the moment. -EA_Cade

10:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Unable to connect to ea server fifa 20 ps4

Hi @samrock81,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Unable to connect to FIFA 20 Ultimate Team

Hi @nogamenol1fe0v0,Sorry for the delay, was out of office. Is this still happening? -EA_Cade

3:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA servers at this time

Hi @Duguqiubai87,What system is this happening on? I'm not showing any trending issues on our side with connectivity. -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA servers FIFA 20 Xbox One

Hi @Ricaa31,When you connect on a Hot Spot were you able to actually play a game? If so, that would clear any account issue and allow you to go back to your normal means of connecting. You can also tr..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA servers

Hi @VerruckterHund,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA server on PS4

Hi @RiSa_Sa_ZR,Sorry to hear it. Where exactly are you getting hung up? -EA_Cade

6:00 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA server

@Gianvt Gotcha, I would run through these real quick https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/and then if those steps don't resolve the issue please run the UO trace in the..

7:30 pm, November 11, 2019 Technical Issues

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EA_Cade replied to Unable to connect in Online Friendlies

Hi @olichadders,This usually happens when one of the parties in the match is on an IPv6 connection. I would recommend you both checking your console network settings to see if you're on IPv4 or 6. ..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Unable to connect ea servers

Hi @booodlaaaj,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

2:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Unable to connect FUT20 - Origin Account expired

Hi @kenclickrich,Looks like you were playing on an Origin Access membership which expired yesterday, you would need to resubscribe to continue playing. -EA_Cade ..

6:30 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Unable to connect

Hi @Zachap17,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

5:00 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Unable to complete the basic sbc due to it keep crashing

Hi @NICKRTGD,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this per..

6:30 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Unable to buy fut points most of the time

Hi @erlenror,Do you ever get an error message that the content may no longer be for sale as well? -EA_Cade

10:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to Unable to Conner to EA servers

Hi @M-Millionth,Try again now please. -EA_Cade

10:00 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019

Hi @QCsizzle,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to UnTradeable TOTW Sbc

Hi @SnowKiller267,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

11:00 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Ultimate team squad

Hi @stavongiii,Your previously created squad? If so, that's tied to your PSN ID. -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Ultimate team log in

Hi @omarfehr,Sorry to hear it. What system is this happening on? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Ultimate team error :(

Hi @yuvalt1000,Not showing anything wrong with your account, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA_Cade

6:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Ultimate team error

Hi @ayalhoshan,Try again now please. -EA_Cade

5:30 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Ultimate team deleted

Hi @Sparky-Wwfc,Are you saying that you logged into the PC version of FIFA 20 or the Web App? -EA_Cade

6:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Ultimate team connection

Hi @Nicdruz1,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Ultimate team access error

Hi @Gunneirsta,I'm not showing anything blocking you on our side, is this still happening? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Ultimate team

Hi @xxielliottixx,Give it a shot now please. This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token.  -EA_Cade

10:00 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Ultimate Team random transfer selling

Hi @Redevil19ftw,For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Ultimate Team is completely broken because of cheaters.We paying money for what?

Hi @47rising,If you suspect someone is cheating, please report it accordingly. We have no way to action or investigate someone over Answers HQ. -EA Cade

4:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Ultimate Team Season Rewards - preview stadium themes before claiming?!

Hi @SumFiiin,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

4:00 pm, November 23, 2019 Technical Issues

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EA_Cade replied to Ultimate Pack

Hi @finnjkeeffe,Sorry for the confusion. The 83+ indicator ≠ 84 and up, it means 83 and up. -EA_Cade

11:00 pm, January 9, 2020 Technical Issues

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EA_Cade replied to UNPROFESSIOAL AGENTS, COSTED ME THINGS

Hi @corsac16,Sorry to hear this, we have 0 ability to transfer content between PSN ID's like you're describing. It sounds like the agent was confused as to what you were trying to accomplish and simpl..

8:30 pm, January 10, 2020 Technical Issues

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EA_Cade replied to UNABLE TO HAVE A SOLID GOOD CONNECTION TO EA SERVERS

@KB1iLU Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-..

3:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to UCL Werner

Hi @davidjacquett,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:30 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Twitch prime

Hi @BowTwinkle,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

5:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Twitch Linking - no pack

Hi @ThechosenVIE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Trouble with Bruno Fernandes rewards

Hi @correalopera,This has been sent up to the FIFA team for investigation. -EA Cade

4:30 pm, June 26, 2020 Technical Issues

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EA_Cade replied to Trouble conect my son to fut

Hi @missshealy,What exactly is happening when he tries to connect to FUT? -EA_Cade

3:30 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Tried deleting cache files to fix a white screen, but ended up with no games.

Hi @phagma,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

5:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Triangle and square not workings

Hi @Realpamflit,Sounds like you're on 2 button configuration or at least the game thinks you are. Try deleting the file called Personal Settings 1 in Customise - Delete - Profile and let me know if t..

11:00 pm, November 21, 2019 Technical Issues

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EA_Cade replied to Transfers

Hi @nichan99,Is this still happening? -EA_Cade

11:00 pm, December 26, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.