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EA_Cade replied to fifa 20 black screen

Hi @ilijababic1014,Can you provide more information please? What system are you playing on?Where are you getting the black screen?Thanks! -EA Cade

10:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to fifa 20 audio

Hi @Unkn0wabl3,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to fifa 20 age restriction

Hi @fire29uk,That's strange, what system are you playing on? -EA_Cade

10:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to fifa 20 Transfer market ban

Hi @thejokarq832, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

7:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to fifa 20 ... DOWN ... AGAIN

Hi @Bobamir007,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

2:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to fifa 20

Hi @Nastynic2008,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to fifa

Hi @jp2ultra2,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that helps..

7:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to f

Hi @lonefrank,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to expired contracts for Players card

Hi @JojoEisa,I don't believe this is anything serious, I've seen this happen before with Loan players. Thanks for the report though, I'll make sure it's looked into to be sure. ..

5:00 pm, March 7, 2020 Technical Issues

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EA_Cade replied to error connecting to fifa 20 over a month now???

Hi @garm505,There's nothing blocking you on our side from an account perspective from connecting. What system is this happening on? -EA_Cade

6:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to edit real player issues

Hi @elmisakid,This is a known issue that's being investigated at the moment. -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to ea unable to process reques

@Malek1k94 No worries, reach out to an advisor here http://bit.ly/EA_Contact_Us and we'll walk you through it step by step. -EA_Cade Vi..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to doing

Hi @ray97rick,They're on your account, you can only see 30 stored packs at once on the console but you can see them all on the web/companion apps. -EA Cade

2:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to division rivals keeps crashing ps4

Hi @pipe_zamorano,Are you scoring from a cross when you get kicked by chance? -EA Cade

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to div rivals disconnections after win

Hi @tophazardous,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

8:00 pm, November 14, 2019 Technical Issues

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EA_Cade replied to disconnection from ea servers

Hi @Manilos43,Sorry to hear it, what system is this happening on? -EA_Cade

5:30 pm, March 10, 2020 Technical Issues

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EA_Cade replied to didn’t receive my twitch rewards

Hi @soccerkid115,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, February 19, 2020 Technical Issues

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EA_Cade replied to didnt get my preordered packs

@Legenden1999 Hiya, what platform are you playing on? -EA_Cade

12:00 pm, December 16, 2019 Technical Issues

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EA_Cade replied to did not received fifa point

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

1:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to dear ea i have a probleam in fifa

Hi @Mohd_abw2006,I'm showing that you played all 40 games for the week, you won't earn any points after your first 40 games in Squad Battles. -EA Cade ..

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to crashing opening packs on pc

Hi @general-mps,This is currently being looked into by the FIFA team. -EA_Cade

6:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to couch play crashes

Hi @sezza_w_bd11,That's odd, what system is this happening on? -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to controller setting locked on unused

Hi @XxkingkoloxX,Can you get us a screenshot of this please? -EA_Cade

6:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to connection lost

Hi @ll_Mh_ll,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

5:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to connection

Hi @bushwickfloyd,Try again now please. -EA_Cade

4:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to conmebol swap objectives

Hi @Zed585,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

5:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to companion App: bid turnt into a 70k buy now

Hi @Evalios68,We have never been able to replicate an issue with the companion or web app purchasing an item for a price other than it was set at by the user.If there were a bug with the transfer mark..

7:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to cheats on fifa

Hi @redbrick111,Sorry to hear this, if you feel someone is cheating in game you can always report them via the steps here: http://bit.ly/EAReportPlayer -EA_Cade

9:00 am, November 13, 2019 Technical Issues

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EA_Cade replied to change my ea account on fifa 20 ps4

Hi @OscarHumphrey,Once an EA Account and PSN ID/Gamertag are linked it's permanently linked. You can link a different Twitch Prime account to your PSN ID however by going into Twitch and removing the ..

6:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to challenge

Hi @culesfan    This was addressed by the FIFA team over here:    -EA_Cade

9:30 pm, January 23, 2020 Technical Issues

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EA_Cade replied to can’t connect to ultimate team

Hi @dripogypo,Keep an eye on your registered Email address for further communication on this. There is nothing further the Twitter team can do for you at this time. -EA Cade ..

3:30 am, June 25, 2020 Technical Issues

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EA_Cade replied to cant sync cloud data

Hi @Nikhil2296,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

7:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to cant log in

Hi @StrongRightWrist,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq..

4:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to cant get into ultimate team stuck in blank screen

Hi @Nikot007,Sorry to hear it. What platform is this happening on? -EA Cade

7:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to cant friendly , only coop in fifa 20

Hi @bagas_dasilva,That usually indicates that one of your privacy settings or NAT types is set too strictly, as this could be either connection we can't really troubleshoot it here but I can give you ..

3:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to cant find opponent fifa 20 online?? Baffled

Hi @larrylawclarke1,Sorry for the delay, this still happening? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to cant connect to ea servers , disconnect during game pc

Hi @general-mps,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

5:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to cant connect to EA servers

Hi @LugoviBB,If your neighbor can connect on your account on his network, something is wrong with your local network. Please try these steps http://bit.ly/ConnectivityBTS and let me know if they help...

9:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to cannot play with my friends fifa 20

Hi @ShinChen958,Sorry, I'm not understanding your issue. Are you unable to connect in Friendlies? -EA Cade

9:30 pm, June 17, 2020 Technical Issues

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EA_Cade replied to cannot connect to ea server after weekend league win, and get a lose , again

Hi @general-mps,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to can't connect ultimate team whit banned msg

Hi @fifaplayere16,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to can't connect to EA servers FIFA 20

Hi @Modon69,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to can this pc run the game?

@Foughhh Is correct. You shouldn't have any issues running the game on that setup, but I'm not sure about hitting 60 FPS on the GTX 750. -EA_Cade

5:00 pm, December 11, 2019 Technical Issues

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EA_Cade replied to can not access ea support, only have phone option and im not in us/canada

Hi @mansyno,I would recommend reaching out at @EAHelp on Twitter in this case. -EA_Cade

5:00 pm, February 5, 2020 Technical Issues

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EA_Cade replied to camera bug help

Hi @Versyta123,Hiya, what stadium is this happening in? Does it persist if you change the stadium? -EA_Cade

6:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to but EA Help isn’t even available here what do I Do??

Hi @MoRyad,Can you try setting your region to the US here http://bit.ly/EA_Contact_Us and trying again please? -EA Cade

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to blurry players

Hi @Predfighter,That's odd, can you get us a video or a screenshot of this happening? -EA Cade

8:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to banned for no reason

Hi @xxFlyingSheepxx,The team at http://bit.ly/ContactAccountDisputes are the only ones who can have this issue addressed.We cannot assist with a banned account over AHQ. ..

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to ban problem

Hi @Bombsshell,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to apparent latency issue on xbox one x

Hi @Lancifer-PsyChiC,Thanks, looks like your trouble is starting on Hop 8 - Your ping shoots from 18ms to 154ms when you hit the telstraglobal.net connection and never improve. If you share these resu..

7:00 pm, February 16, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.