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EA_Aljo replied to Code not working for free packs for champions edition fifa 20
Hi there, @rhys0484. Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched. Also, there are multiple ways to ge..
7:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Champions edition
Hi there, @Charlesworth17. Those items should have been received when logged in to FUT for the first time. Try opening a case with a live support advisor here: http://bit.ly/EA_Contac..
8:30 pm, December 17, 2019 Technical Issues
EA_Aljo replied to Banned account - how to solve?
Hi there, @Enzissimo86. I took a look at your account. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They ..
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Anyone have experience getting players back after account get hacked?
Hi there, @tonttu20. To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..
7:00 pm, March 19, 2020 Technical Issues
EA_Aljo replied to Account invalid on fifa20
Hi there, @mays1993. Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the on..
6:00 pm, June 2, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Account Hacked, Empty Club
Hi there, @johnsenoil. For assistance with hacked accounts, you'll need to open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. This isn't something w..
7:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Account Connection
Hi there, @BigBadPizza1323. If you don't have access to the email on the account, you'll need to have the account recovered. To begin that process, fill out this webform and an advisor wil..
4:00 pm, April 7, 2020 Technical Issues
DizzyDeya replied to non-existing email
I've been stuck with this issue for the past 5 days..plus i still haven't been put through to an advisor.
6:00 pm, March 27, 2020 Technical Issues
Dazz2710 replied to My fifa account got hacked and used for coin transfer but no advisor could help
Hi Promaster, the same has happened to me. I was sitting with 560k in liquid coins and someone managed to hack my account and use different types of Suarez cards to coin transfer from my account. Trie..
2:00 pm, November 19, 2019 Technical Issues
DamsteadsPete replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!
It really is no point emailing on this forum any more. The EA advisors just copy and paste the same answers. When I complained about it in Fifa 19 I got banned for a week as I was being abusive by tel..
10:00 am, November 15, 2019 Technical Issues
Coulthwaite96 replied to Icon swaps
@EA_Cade i spoke with an advisor through the contact us option and they said they were aware of the issue but unable to help and that someone in the forum would be able to return the content ..
2:30 pm, November 30, 2019 Technical Issues
AvengerRanger replied to Fut squad is deleted
Hey @F2SamuFleet , Squad Building Challenges (SBCs) let you build unique Squads using your Players based on different challenge requirements. Submit your Squad to trade your team for ex..
7:30 pm, June 3, 2020 Technical Issues
Alexeishan replied to Missing players
I already done that. It happened 8 days ago and the case is still pending although i ve been said is gonna take a few days to get the players back. Now when i try to contact an advisor it says: sorry,..
11:30 am, April 21, 2020 Technical Issues
AkameGaChill replied to Incredibly confused about how cases on this site work
@EA_CadeThis is literally the exact process that I went through and it just made a case after I filled in the form. There is literally no other option given to me except for contacting an advisor...ht..
9:30 am, June 4, 2020 Technical Issues
Aido990 replied to game advisor re opened my case altho i asked the question as a new case
58880753 this is the case number
6:00 pm, April 28, 2020 Technical Issues
ASlowPotato replied to My 7 day ban continues but at least I know why...EA told me there is 8 days in a week! on November 6, 2019 8:01PM
Baddest_cubza_1 wrote: » ASlowPotato wrote: » Baddest_cubza_1 wrote: » Curious to know what this app you were building is? Booking app for a restaurant for a client of mine. Its likely somet..
8:30 pm, November 6, 2019 Ultimate Team General Discussion
910599 replied to Disconnected from 2 draft finals and can’t get hold of an ea advisor
Yeah that’s all well and good mate but whatever the situation I shouldn’t be disconnecting from my opponent and then sign back in with no further problems whatever, and if that’s the case I shou..
5:30 pm, May 2, 2020 Technical Issues
07522142127 replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
Hello, After my account was suspended and reactivated for security reason, i cant join in FUT the chat advisor says the servers are down , but no, i just got this problem.Please help me. ..
11:30 am, April 1, 2020 Technical Issues