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xxsunyuvxx replied to Account hacked and cleared
@MadRedPirahnaI have already followed all the steps you have linked. The thing is that I can't find any advisor who actually does anything. My case was "escalated" to a senior team by one of these adv..
9:30 am, June 22, 2020 Technical Issues
willrbennett replied to Can't connect to EA servers on FIFA20 - PS4
@TheRonny93 I am having exactly the same problem. I first emailed to log the issue last Saturday and since then I got a reply back saying I should speak to an advisory on the 'live chat' and they will..
11:30 am, April 24, 2020 Technical Issues
wcs425 replied to SBC CLEAR SQUAD ON COMPANION APP SUBMITTED SQUAD
@MadRedPirahna The game advisor (I assume you mean EA Help?) just told me to post on forums to see if they would fix it. As I said earlier, extremely unhelpful thus far.
8:00 pm, December 30, 2019 Technical Issues
walt0n99 replied to Unable to reach you Support
I can’t get hold of any advisors either what a joke
4:30 pm, April 17, 2020 Technical Issues
walt0n99 replied to My account is invalid
can anybody help me... I played FIFA 20 yesterday absolutely fine, and today I tried to play again and my account is apparently invalid. I’ve contacted an advisor and wasn’t helpful, does anyone k..
2:30 pm, April 17, 2020 Technical Issues
thesneakywolf replied to Hacked account
Happened to me got hacked email got changed must’ve talked to about 17 different ea advisors and finally managed to get my account secured again. My account got put under investigation as i lost 1.4..
11:30 pm, April 7, 2020 Technical Issues
shaheen756 replied to Games getting disconnecting from EA server randomly
now wait for EA advisors to send you the usual "oh you're having connection issues, check this troubleshooting guide"... I get the same and its always when I am winning. It seems like even though..
5:00 am, November 16, 2019 Technical Issues
schellix replied to Fifa 20 disconnected mid game
@EA_Cade Can we please stop these copy paste replies here? People are generally already checking these things and have gone far beyond.I have the same problem did everything including UOTrace and chec..
11:30 pm, April 21, 2020 Technical Issues
rossonerox21 replied to How to get unbanned from fut 20 market
Same problém. You can contact EA help. They can't help you so you need send email to advisors. After week you will get automatic message which confirm your ban. I am ať this point. We will see what ..
2:30 pm, June 18, 2020 Technical Issues
rossonerox21 replied to Champs
Haha. Welcome to the club. You can send email to advisors and they only confirmyour ban without check account. Welcome to the club. Trash company ban people for nothing.
6:30 pm, June 17, 2020 Technical Issues
ragnarok013 replied to Can I retrieve back a Fifa squad
@jellyclock I've moved your post from the Battlefield 3 forum to the FIFA forum so you have a better chance of receiving an answer. From your post the first thing you should do is change your passwor..
12:30 pm, June 18, 2020 Technical Issues
r1ntoul replied to EA has banned contact
You'd think they'd be a little more professional than this, just a bunch of overpaid children doing nothing all day. Absolutely useless. A chocolate teapot is more useful than EA advisors. One quick g..
9:00 pm, April 22, 2020 Technical Issues
prismaniac replied to Companion app transfer ban
@Baapstra Were you hacked before? If so, ask advisors to check it again, then submit another dispute, as far as i know, you can dispute the case infinite amount of tries
2:00 pm, December 10, 2019 Technical Issues
mikkelahlerrr replied to The email attached to my account in the game isn’t mine? What do I do?
I see but the last 4 times I was in contact with an advisor I didn’t get no help... they literally told me to wait for an email that never came... now I’ve bought fifa 20 instead of 19 and just to..
1:00 pm, May 5, 2020 Technical Issues
melgarion replied to We are sorry but there has been an error connecting to fifa 20 ultimate team PS4
I have had the same problem for over 2 weeks now and have also had games recorded as DNF on numerous occasions. I have spoken with a dozen different advisors nad none of them were able to help. I have..
8:00 pm, March 31, 2020 Technical Issues
lunananebe1 replied to didn’t receive my twitch rewards
I didn't receive records too. And A do't understand how to contact advisor.Help please
1:30 pm, February 20, 2020 Technical Issues
lukaskule replied to No longer have access to EA/Origin account linked to PSN
This is absolutely terrible service and advice, I’ve had the exact same problem and the last time (of 3 calls in total) I spoke to an advisor he sat on tje phone and helped me fill out my recover fo..
9:00 pm, December 1, 2019 Technical Issues
linas21 replied to Account Hacked and all my players sold - Support can't support me
@EA_Cade ,thanks for your help. I appreciate it. I will not "Accept As Solution " your reply yet, until my case been resolved. I see now that the case is " IN PROGRESS" status so i wait for an advisor..
3:30 pm, May 2, 2020 Technical Issues
lil_deer7 replied to Cant login to Ultimate Team
I have the almost exact same issue. Recevied the following mail 94 days ago):Hello,We've noticed some unusual activity on your EA account.To help keep your account safe, we've locked it down until we ..
7:30 pm, May 1, 2020 Technical Issues
lIlIlIlIlIl replied to MattHDGamer RANT about EA servers on October 27, 2019 7:22PM
Opalsandbanonos wrote: » Tried asking why he took the video down but didn't get any response... Probably because his financial advisor thought it'd be imprudent to bite the hand that feeds him.
12:00 pm, November 6, 2019 Ultimate Team General Discussion
justaman9 replied to Error connecting to FIFA 20 ultimate team - for a week!!!
I have the same problem, its almost been a week and it just says "We are sorry but there has been an error connection to fifa 20 Ultimate Team."I spoke to advisors and did all the troubleshooting meth..
4:00 pm, January 17, 2020 Technical Issues
foxy81 replied to Fifa 20 PS4 Help Needed
I’ve spoken to an ea advisor today online and have now got the matter resolved, it appears my account had been hacked. If you speak to them I’m sure they will help you out
11:30 am, January 15, 2020 Technical Issues
dunna888 replied to Disconnected from 2 draft finals and can’t get hold of an ea advisor
@910599 I'm the same mate live chat 2 weeks ago worked they told me to do all the troubleshooting stuff and I did it all then they disappeared then all of a sudden i couldn't get on chat again, and al..
6:30 pm, May 2, 2020 Technical Issues
dizzydeya replied to non-existing email
I've been stuck with this issue for the past 5 days..plus i still haven't been put through to an advisor.
4:30 pm, March 26, 2020 Technical Issues
denisselimow replied to My account was hacked
Hey @EA_Cade @thanks for the fast reply. How can I contact an EA advisor via Skype.
4:30 pm, November 30, 2019 Technical Issues
crispoolp replied to Hacked
Hello, @RRkeKoke1 Just like @EA_Cade said, if your account got hacked please make contact with an EA Game Advisor via https://help.ea.com/en/contact-us/ or at @EAHelp on TwitterF..
1:00 pm, March 14, 2020 Technical Issues
chuchunyiu98 replied to There was an error communicating with the Fifa ultimate team servers PS4
@EA_Cade I even cannot access to FUT 20 as it will pop out the message of "we are sorry that there has been an error in connecting Fifa 20 ultimate team. You will be returned to the main me..
4:30 pm, November 14, 2019 Technical Issues
chipper10243 replied to ultimate team connection lost !!!!
Spoiler (Highlight to read)Spoiler (Highlight to read) These advisors keep asking dumb questions about your console and what connection you use like the problem had anything to do with yo..
10:00 pm, March 10, 2020 Technical Issues
casper18sb replied to EA Stole my FUT and dont care
@EA_Cade #59493911 and #59489733.no players in the logs but we have picture to show they was in his team.he is 14yrs old and just wants to know why you have taken his team away after he worked hard to..
12:00 pm, April 29, 2020 Technical Issues
andrewgilbert11 replied to Can someone help me please!
Thank you for the fast reply have you got a link for the advisors?Many thanks Andrew
8:00 pm, March 31, 2020 Technical Issues
akamegachill replied to Incredibly confused about how cases on this site work
@EA_CadeThis is literally the exact process that I went through and it just made a case after I filled in the form. There is literally no other option given to me except for contacting an advisor...ht..
10:00 pm, June 3, 2020 Technical Issues
WALT0N99 replied to Unable to reach you Support
I can’t get hold of any advisors either what a joke
5:00 pm, April 17, 2020 Technical Issues
WALT0N99 replied to My account is invalid
can anybody help me... I played FIFA 20 yesterday absolutely fine, and today I tried to play again and my account is apparently invalid. I’ve contacted an advisor and wasn’t helpful, does anyone k..
3:00 pm, April 17, 2020 Technical Issues
TechniproX replied to draft resulting in loss even though i didn't leave nor diconnect
I had already done the self help tool and the troubleshooting with a live chat advisor, attatched are my UOTrace results, never did my ping go over 100ms, the highest result was 90ms and in the %lost ..
6:30 am, December 21, 2019 Technical Issues
Pelimistanblue replied to Reducing input lag
Hi, i am trying to fix this problem as soon as day 1. I have a topic from the beginning, lots of answers and advices but no luck. Believe me it is not related with nvidia or other graphics settings. M..
7:30 pm, January 27, 2020 Technical Issues
OHass11 replied to My FUT was hacked lost all coins and players.
Hello my fifa 20 ultimate team was hacked today and all my tradeable players got sold and also i had 66 k which have been reduced to 10 k Please i would appreciate any help i could get to retrieve my ..
11:30 am, April 27, 2020 Technical Issues
OHass11 replied to I got hacked on fifa 20
hello I was hacked today morning all my tradeable players and my coins vanished all I have left is my untradeable striker and 10 k I have contacted EA and sent them and email and the advisor has told ..
12:30 am, April 26, 2020 Technical Issues
Mr_stACH_PL replied to FUT error. Club was not transferred from Fifa 19 to Fifa 20!
@EA_Cade do you think I didn't? Since Fifa 20 started in Ea access I already spent about 2 hours talk with customer Service + another hours on chat. Noone So far helped me and I think not only me..
10:30 pm, February 23, 2020 Technical Issues
Mikimuster3 replied to stolen content
@man9our66 Welcome to EA’s “Answer HQ”!Here at Answer HQ, we are not EA. We are only a community-based forum board for giving/helping mutual assistance!Unfortunately, we can not help ..
9:00 am, April 13, 2020 Technical Issues
Mikimuster3 replied to Need to switch EA account on FIFA 20
First off, let me start by saying welcome to EA’s “Answer HQ”. Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of ..
8:30 pm, March 24, 2020 Technical Issues
Mikimuster3 replied to Delete fut account
@bigGucciso5a300 I am sorry to see you go, but you can come back at any time! You need to contact an EA Game Advisor to delete your account. Notice that all your games (the games which you bought..
7:00 am, March 20, 2020 Technical Issues
Mikimuster3 replied to Account Hacked and Now I'm Banned
Hello @balloman2001! First off, let me start by saying welcome to EA’s “Answer HQ”. Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community ex..
8:00 am, March 3, 2020 Technical Issues
Mikimuster3 replied to * everyone who works at ea
@asgarlisaid wrote: ...*REACH ME ASAP*... @asgarlisaid EA will newer reach You on the basis of the Post at this public forum. It is necessary to contact EA support like described in t..
8:30 am, March 22, 2020 Technical Issues
MichaelDK replied to someone entered my account and sold my players
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ. if you want to do a Report. on the..
8:00 pm, April 20, 2020 Technical Issues
MichaelDK replied to account ban
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ. here you can get all the info abou..
8:00 pm, April 20, 2020 Technical Issues
MichaelDK replied to SOMEONE PLEASE HELP ME!!
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ.Contact support, for account problems.ht..
2:00 pm, June 8, 2020 Technical Issues
MichaelDK replied to Market banned
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ. Contact support, for account probl..
2:00 pm, June 8, 2020 Technical Issues
MichaelDK replied to Ea account
Please contact an, EA Advisor,Unfortunately we won't be able to help with, account issues from Answers HQ.Contact support, for account problems.https://help.ea.com/en/or if you are on Twitter.https://..
11:30 am, June 12, 2020 Technical Issues
MichaelDK replied to Banned from FUT MARKET
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ.Contact support, for account problems.ht..
9:00 am, May 4, 2020 Technical Issues
MichaelDK replied to Accounts been blocked
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ. Contact support, for account probl..
3:00 pm, June 14, 2020 Technical Issues
