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EA_Cade replied to trade ban

Hi @RadhaKrishna108,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to the connection to your opponent has been lost fifa 20 online friendlies

Hi @zSeeN9,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..

7:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to suspicious email

Hi @Seishin101,If the email came from either an @EA.com or e.EA.com address, it's from us. Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist ..

4:00 pm, March 13, 2020 Technical Issues

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EA_Cade replied to retrieve account information

Hi @NoMercy-0881, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

7:00 pm, January 9, 2020 Technical Issues

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EA_Cade replied to really wonder .. who has built this system ? Origin Account Problem!!!!!

Hi @bysayk0,The only way to recover an account to which you don't have access to the email address of is detailed below. Again, these are the only steps you can currently take to recover an account. 1..

7:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to not possible to connect to ea servers with wired connection

Hi @klikklakpPOW,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to new

@Trefke69 Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

5:00 pm, January 11, 2020 Technical Issues

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EA_Cade replied to i have falesly banned after a week no answer

Hi @Afshin_Mutd,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to i can't access my origin fifa20

Hi @merdo89,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

5:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to how long does it take to add content that was removed from my account by hackers

Hi @manfredbarnar,These cases are handled by a specialized team, we have no visibility into their queue I'm afraid so you could have several people in front of you or you could be next in line. ..

4:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to help me. my transfermarket

Hi @jc5620,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

2:00 pm, March 12, 2020 Technical Issues

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EA_Cade replied to fifa 20 fut crashing on start up

Hi @shaundoug,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

6:30 pm, February 28, 2020 Technical Issues

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EA_Cade replied to fifa 20 audio

Hi @Unkn0wabl3,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to fifa 20 Transfer market ban

Hi @thejokarq832, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

7:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to challenge

Hi @culesfan    This was addressed by the FIFA team over here:    -EA_Cade

9:30 pm, January 23, 2020 Technical Issues

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EA_Cade replied to can’t connect to ultimate team

Hi @dripogypo,Keep an eye on your registered Email address for further communication on this. There is nothing further the Twitter team can do for you at this time. -EA Cade ..

3:30 am, June 25, 2020 Technical Issues

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EA_Cade replied to can't connect ultimate team whit banned msg

Hi @fifaplayere16,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to banned for no reason

Hi @xxFlyingSheepxx,The team at http://bit.ly/ContactAccountDisputes are the only ones who can have this issue addressed.We cannot assist with a banned account over AHQ. ..

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to ban problem

Hi @Bombsshell,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to apparent latency issue on xbox one x

Hi @Lancifer-PsyChiC,Thanks, looks like your trouble is starting on Hop 8 - Your ping shoots from 18ms to 154ms when you hit the telstraglobal.net connection and never improve. If you share these resu..

7:00 pm, February 16, 2020 Technical Issues

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EA_Cade replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.

Hi @SmoothTheOneXbox,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.No one via the call centers, chat or email can assist with a banned account, only the T..

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Won’t allow me to play online and email address is not one I even recognise.

Hi @Shaggers9,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Why did I get banned from the transfer market?

Hi @markmira14,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

5:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Why am I being blocked by the trading market

Hi @jdmzhino,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

5:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to We Could Not Complete Your Origin Order

Hi @FKNHellaldo,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

4:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Wat can’t i go on fifa online

Hi @Ishpow01,We're going to need some additional information to help you on this. What console are you playing on? -EA_Cade

10:30 pm, December 5, 2019 Technical Issues

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EA_Cade replied to Waiting an answer from EA help!

Hi @mopado,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade

6:00 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Waited for ages

Hi @Tasselass, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

8:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to Volta is not working.

Hey all, This should be resolved now and was related to matchmaking being disabled for an issue last night. -EA Cade View in thread ..

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Unfair Matchmaking

Hi @ozerg5,Matchmaking never looks at your OVR, only your location and division. You're jumping in at the tail end of the game's content cycle while other players have been collecting high rated items..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Unable to search and connect with friends

Hi @ayniabDan,Apologies, I don't have a Switch with me at the moment to test this but have you tried adding your son as a friend on your profile page on the Switch already? -E..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA servers FIFA 20 Xbox One

Hi @Ricaa31,When you connect on a Hot Spot were you able to actually play a game? If so, that would clear any account issue and allow you to go back to your normal means of connecting. You can also tr..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA servers

Hi @VerruckterHund,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Unable to connect in Online Friendlies

Hi @olichadders,This usually happens when one of the parties in the match is on an IPv6 connection. I would recommend you both checking your console network settings to see if you're on IPv4 or 6. ..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Transfermark ban

Hi @Beyko25,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to Transfer market not working

Hi @FUTWIZBrock, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Transfer market banned

Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Transfer Mark

Hi @Martesggg,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

11:00 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Technical difference

Hi @heizejw,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Team of the weak packed but not his totw card

Hi @okori1999,Tadic left packs with the rest of the TOTW Moments on the 29th of April. -EA Cade

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Still had no response to my case or several emails.

Hi @matthiasjosh95,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account sanction over AHQ. -EA Cade ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Stamina drain bug

Hi @isamFUT,Are you using the Overload Ball Side tactic? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Server disconnecting after every match

Hi @aenima6969,What system is this happening on? -EA_Cade

4:30 pm, March 7, 2020 Technical Issues

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EA_Cade replied to Season Objectives not resetting when deleting club

Hi @killlajules,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

2:30 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Problem with online supoort

Hi @bombaboy1993,You may not be able to do this from a phone at the moment, I would recommend setting your location to the US on the help site settings and then trying again, additionally you can reac..

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Problem in ultimate team

Hi @MHD9JR,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

3:30 pm, March 4, 2020 Technical Issues

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EA_Cade replied to Pro League sbc player

Hi @Evenafire,Correct, you completed the SBC before the new player was added to the rewards. -EA Cade

6:00 pm, June 10, 2020 Technical Issues

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EA_Cade replied to Points not added

Hi @gfd34567uytgfd,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Please help - Unable to connect to the Ea Servers Fifa 20

Hi @snowingearth,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to PlayStation 4 crashing when connecting to servers

Hi @xD_Cheesy,Is the game itself crashing or the entire console? -EA Cade

3:00 pm, July 1, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.