Search
Search
EA_Cade replied to I can't connect to EA Servers on PS4
Hi @denixius,I'm not showing any issues with your account that would prevent you from connecting. Is this happening when you launch FIFA or when you try to connect to FUT? -EA..
3:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to I am unable to connect my companion fifa app to my secondary playstation profile
Hi @JordMawsy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
10:30 pm, November 23, 2019 Technical Issues
EA_Cade replied to I am confused
Hi @zZomBenZz,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to I WANT MY MONEY BACK
Hi @EPIBHTORAS13,If you had your FUT coins removed please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a ToS action over AHQ. ..
11:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to How to switch account on PS4
Hi @Kobelai1205,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to How to link new EA Account
Hi @hidalgooo19,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to How to change ea account on ps4
Hi @tic61573,Once an account is linked, it's linked permanently. To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in ..
5:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to How to add another account
He would just need to create his own PSN ID and link it to an Origin account to play with the disc version. If you have the digital version of FIFA rather than the disc, as long as the PS4 is set as y..
3:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to How to Link PC Origin account with Playstation?
Hi @mibtehajkhan,Your FUT progress is locked to the platform it was earned on, it's not one team across all platforms. -EA Cade
2:00 pm, June 5, 2020 Technical Issues
EA_Cade replied to How to Change Origin Email for Fifa 20 (Switch)
Hi @YuYoBerTo,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:30 pm, April 6, 2020 Technical Issues
EA_Cade replied to How do i change my email through fifa 20,
Hi @Marcosprat,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
2:00 pm, June 24, 2020 Technical Issues
EA_Cade replied to How do I remove an old EA account I no longer have access to
Hi @xheadshotzombie,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..
5:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to Hi, My online seasons won’t allow me on as it’s displaying “your account does no
Hi @owaingw,The only time I've seen that exact message appear is when the account doesn't have an Xbox Live membership or they have a communication ban from Microsoft - either way you're going to want..
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Help with my account issue,PLEASE!!!!!!!!!
Hi @lzy921117,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
9:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to Help signing a new EA account to my xobx
Hi @thuckyou928,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Help !!!
@Canya017 You'll want to check the email address registered to your account for more information. -EA Cade
7:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to Hello I was banned from walking transfers for nothing when I did nothing.
Hi @Mizou2019,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
9:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to Hackes account
Hi @johancuv,Sorry to hear it, when you check your cases at http://bit.ly/My_Cases does the case show as in progress? -EA Cade
2:30 pm, April 2, 2020 Technical Issues
EA_Cade replied to Hacked account
Hi @smacca0769,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
10:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to Hacked EA account
Hi @vladikata4,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Hacked Account And Changed My E-mail
Hi @JonM3o3,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
8:30 pm, November 23, 2019 Technical Issues
EA_Cade replied to Hacked Account
Hi @qwsabab,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to HACKED - Problem with login to EA-server
Hi @Kroonboorg,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
7:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Got banned for something I didn’t do
Hi @LyleW123, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade
8:30 pm, December 21, 2019 Technical Issues
EA_Cade replied to Game won’t connect to EA servers
Hi @petrahegedus,Can you check the age of both the EA Account and the Nintendo account linked please? Any time we've seen this issue in the past the Nintendo account was either underage or without the..
6:30 pm, June 23, 2020 Technical Issues
EA_Cade replied to Fut team transfer
Hi @josh2k07,FUT content is tied to the gamertag it was earned on, we cannot move content between accounts I'm afraid. -EA Cade
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to Fut champions
Hi @cresccash,Checking your account it looks like you were qualified for the week of 3/13 but played no games. -EA Cade
4:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Fut 20 account management
Hi @drobernal,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer..
5:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to From ps4 to PC
Hi @A7mad7abib007,Your EAFC level and FC coins transfer between accounts linked to your Origin ID, but your Coins, Points and items will not. -EA_Cade
11:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Franchise ban for nothing
Hi @sadalczyk,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
3:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to Fifa20 verification code error.
Hi @anwild23,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
8:00 pm, December 14, 2019 Technical Issues
EA_Cade replied to Fifa20 transfer ban my account
Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
8:00 pm, November 27, 2019 Technical Issues
EA_Cade replied to Fifa wont work
Hi @buffder17,Is the game asking you to verify your account ownership when you go online? -EA_Cade
5:00 pm, December 4, 2019 Technical Issues
EA_Cade replied to Fifa unable to retrieve account information
@iactualwannadie Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with this issue over AHQ. -EA_Cade ..
9:30 am, March 17, 2020 Technical Issues
EA_Cade replied to Fifa service is disgusting
Hi @olelbis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Fifa points with ps4 plus subscription
Hi @MJOvens92,I believe in the offer it says it can take up to 2 weeks for them to appear on the account. PlayStation support (http://bit.ly/ContactPSChat) would know more on this however as this is t..
3:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Fifa points not in store
Hi @GHAZOOZI55,Sony region locks DLC, since your PSN account and game version aren't the same you're getting that message. You'll need to reach out to Sony for assistance getting them on the same regi..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Fifa companion app
Hi @FORZAFANTIC123,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
2:30 pm, April 2, 2020 Technical Issues
EA_Cade replied to Fifa banned account
Hi @andrejrefresh,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
10:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Fifa Online Connection Error
Hi @Assasinboy772,Not showing any issues with your account, this still happening? -EA_Cade
7:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Fifa 20 wrong verification email
@Jimmy-2-Times91 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
1:30 pm, November 30, 2019 Technical Issues
EA_Cade replied to Fifa 20 won’t because my ea account in invalid
Hi @gropitzza,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
2:00 am, June 1, 2020 Technical Issues
EA_Cade replied to Fifa 20 ultimate team
Hi @ashmank23,I'm not showing anything wrong with your account that would prevent you from connecting. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at al..
9:30 pm, April 7, 2020 Technical Issues
EA_Cade replied to Fifa 20 transfer market ban
Hi @Zombies_Z98,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
9:00 pm, June 16, 2020 Technical Issues
EA_Cade replied to Fifa 20 on age restriction
Hi @ParalyzedSoul,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
9:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Fifa 20 nintendo switch
Hi @katalanos_7gr,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Fifa 20 login verification
Hi @mattykav1987,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Fifa 20 login to servers wont connect with login error on email address
Hi @Tflintham,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Fifa 20 conection
Hi @leonmesar,You have an Account issue that's preventing you from connecting - for this account issue you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for ..
10:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to Fifa 20 companion app
Hi @willjohnuk19,Are you logging in with the account information found here? -EA_Cade
5:00 pm, February 11, 2020 Technical Issues
