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EA_Cade replied to Fifa 20 doesn’t open on PS4

Hi @dsalama,If you've already installed the update released today please try rebuilding your database in case something was corrupted. Steps here on how to boot into safe mode and then rebuild: http:/..

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Fifa 20 doesn't open when i press play after update

Hi @SuperEpic1616,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Fifa 20 does not run

Hi @MMCTN,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Fifa 20 disconnected mid game

Hi @OmageC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

7:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Fifa 20 disconnect

Hi @Oisin28760,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashing(PC)

Hi @Claudiuuu1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this p..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashing when starting up (PS4)

@MickBoyNL01 Hiya. Is this happening when you get the message that you're downloading squads? -EA_Cade

6:30 pm, March 1, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashing when entering match on pro clubs

Hi @OIs18,I've seen this happen with certain boots/kits in game. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

6:30 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashing mid game

Hi @juroy18,Sorry to hear it. Is your game physically crashing or just disconnecting you? -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashes when submitting a team in SBC National Pride - Spain

Hi @LordToin,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

3:00 pm, January 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashes when opening team in fut (origin)

Hi @Millennial_-Bo-_,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this ..

9:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Fifa 20 crashes when I'm in the loading screen of Ultimate Team

Hi @FetKok,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

6:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 conection

Hi @leonmesar,You have an Account issue that's preventing you from connecting - for this account issue you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 companion app freezing

Hi @southuessi,Are you on IOS? -EA Cade

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 companion app

Hi @willjohnuk19,Are you logging in with the account information found here? -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 coins

Hi @Sonny_Ox079,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 case #61200148

Hi @aiman008,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

4:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to Fifa 20 can’t login

Hi @xxXS10NXxx,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

5:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Fifa 20 can't connect to my one friend only. We can play online to others

Hi @ucha1nadal,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address ..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Fifa 20 always crash out pc

Hi @Norbert9907,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

3:00 am, June 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 accoint log in issue

Hi @shadowknight6736,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields..

7:00 pm, March 6, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Verification Not My Email

@AU-IkerCasillas,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Ultimate Team won't open

Hi @69Armindo69,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Ultimate Team - No coins?

Hi @RobertoLyngbak,If you exit and reenter FUT does the XP/Coin balance show correctly? -EA_Cade

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Ultimate Tam - Team Name

Hi @Turbo_Racer45,Deleting your FUT club will not reset those objectives, once you've changed your name once you won't be able to change it again. -EA Cade ..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Season objectives bug

Hi @MrJEmaZin,We can't assist with this type of issue via AHQ. If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. ..

2:30 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Pause and Delays happen

Hi @leonosm,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZin..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PS4 Help Needed

Hey all. If you cannot access the Verification code as the Email is not your own you'll need to fill out an Account Recovery form:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the re..

3:30 pm, January 15, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC freezing, very slow and lagging in matches (offline)

Hi @Cleggerz95,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

10:01 pm, February 27, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC crashing after language select

Hi @49a28a1a7d09b12c188bf5e417869067,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

5:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC DisplayName field missing

@shivanshparashar Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

6:00 am, March 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Online - Game turns off

Hi @Zlatan_McGregor9,Sorry to hear this, what platform are you playing on? -EA_Cade

5:00 pm, March 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Not Receiving my Twitch Packs

Hi @Higgins1928,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Nintendo Switch Unable to connect

Hi @krunixx795,Have you linked the accounts? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade

3:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Frozen Loading Screen

Hi @Souleateerr,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 FREEZE when i try to connect EA SERVERS

Hi @ZKSkrillex,Are you in Brazil by chance? -EA_Cade

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Error CE-34878-0 and FUT Deleted

Hi @MrGannonT,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Ea Account Issues

Hey all,   If you're unable to access the email located here you'll need to recover the account via the method below:   Go to http://help.ea.com/account-recovery/web-form Fill in the reques..

4:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 EA account login verification

Hey all, To recover an account you'll need to do the following:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make sure the email you ..

6:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Crashing on Online matches, Pc

Hi @victorrulian,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Copa De Lib in Career Mode

Hi @soyasmurf123,Yep! https://www.ea.com/games/fifa/fifa-20/conmebol-libertadores"Take your team to CONMEBOL Libertadores, CONMEBOL Sudamericana, and CONMEBOL Recopa glory in FIFA 20 Career Mode. Enjo..

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 CRASHING PS4

@martynrushton Hiya, have you already tried these steps? https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade

4:31 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Age Restriction on Adult Origins account

Hi @ShrimpyMahDude,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

4:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Fifa 20 : Unable to connect

Hi @haddiouiid,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Fifa 20 30 fps - two monitors

Hi @mackra7,Can you try using Direct X 12? -EA Cade

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 - Edit Player Issues

@w44643233 wrote: Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? w44643233Which mode has this happened in? Kick offWhich part of the mode? Home & AwayHow often does the bug occur? E..

2:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Fifa 20

Hi @Henrychhouk371,Sorry for the delay, what's the exact error you're getting? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to Fifa

Hi @micitovic, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't r..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FiFA 20 Career Mode

Hi @GDK007421,Sorry to hear it, can you try simming past that date and let me know if that helps? -EA Cade

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Feature is unavailable, fifa volta story mode

Hi @BloodyBangers,This is most likely related to the matchmaking in FUT being disabled at the moment. Can you let me know if this persists after matchmaking is reenabled? -EA ..

10:00 pm, March 25, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.