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EA_Cade replied to Never got my prime icon pack

Hi @Sondre1210,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, April 9, 2020 Technical Issues

65nwj
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EA_Cade replied to Never Received Objective Reward

Hi @SeanP92,Sorry to be the bearer of bad news, but according to our tools you only completed 4 of the 6 wins for that objective. -EA_Cade

9:30 pm, January 22, 2020 Technical Issues

tibqK
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EA_Cade replied to Need help seperating xbox account from ea account.

Hi @jondeg1519,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

3:00 pm, January 17, 2020 Technical Issues

MoQZD
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EA_Cade replied to Need help

Hi @Dostanic88,I'm not showing any issues on your account. Is this the account that can't log in? -EA Cade

6:30 pm, April 9, 2020 Technical Issues

Lm6IX
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EA_Cade replied to Need an agent assitance but can't find Live Chat.

Hi @yoksulcoban,What exactly is the issue you need assistance with? -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

PmsSt
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EA_Cade replied to National pride italy Error code CE-34878

Hi @tatoprofik,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

8:30 pm, January 28, 2020 Technical Issues

fz9dK
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EA_Cade replied to National pride SBC

Hi @ketty128,You won't be able to complete them on the apps I'm afraid. You can still complete them normally on the console while this is investigated. -EA_Cade

8:30 pm, March 11, 2020 Technical Issues

0fHye
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EA_Cade replied to National Pride SBC bug

Hey all, You should be able to complete this on the console but not on the web or companion apps currently. It's a known issue that's being investigated by the FIFA team currently. ..

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to NO WEEKEND LEAGUE REWARDS

Hi @LAGalaxyNO1,They go out each week on Thursday at 0800 UTC, 8 minutes after your post. -EA Cade View in thread

3:30 pm, April 9, 2020 Technical Issues

hJpna
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EA_Cade replied to NO STAMINA, POWER BAR AND PLAYER NAME BAR AT THE BOTTOM OF THE SCREEN

Hi @yickwhey,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:00 pm, January 2, 2020 Technical Issues

sRI68
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EA_Cade replied to My weekend league rewards are here and it's Thursday?

Hi @henryjsss,Sorry for the delay, showing that you've collected them since this post was made. -EA Cade View in thread

2:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to My verification code is not being sent to my email.

Hi @tgfrgghjh,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, December 12, 2019 Technical Issues

DkroI
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EA_Cade replied to My ultimate team keeps disconnecting

Hi @hujo2015,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA_Cade

10:00 pm, March 3, 2020 Technical Issues

AIbJY
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EA_Cade replied to My ultimate team just disappeared

Hi @Furcii,Your FUT club isn't missing, it's still on the old PSN ID. FUT content is tied to the PSN ID it was earned on, not the Origin account. -EA Cade

2:30 pm, April 30, 2020 Technical Issues

gsx5k
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EA_Cade replied to My ultimate team is gone

Hi @Barisve,Your FUT club doesn't transfer between games, if that's what you're asking. Your FIFA 19 Ultimate Team won't be in FIFA 20. -EA Cade

2:00 pm, June 24, 2020 Technical Issues

FwWGK
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EA_Cade replied to My ultimate team glitch

Hi @Woodpeckerjnr,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:00 pm, July 1, 2020 Technical Issues

evz0H
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EA_Cade replied to My stamina bar

Hi @ffdert567bv,Do you have it set to display? From the in game pause menu settings it's under Visual. -EA Cade

3:30 pm, March 28, 2020 Technical Issues

nOob5
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EA_Cade replied to My squad players lost

Hi @swiftoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, March 5, 2020 Technical Issues

DTc1o
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EA_Cade replied to My rival rewards havent upgraded

Hi @creppyheadphone,I'm showing that you finished Division 7, Rank 1 for the last week and received those rewards. -EA_Cade

6:00 pm, January 2, 2020 Technical Issues

li4KF
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EA_Cade replied to My player dissapear

Hi @Rosinho2002,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, February 25, 2020 Technical Issues

IpbfC
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EA_Cade replied to My online player name glitch FIFA 20

Hi @toonAFCA,Does this happen no matter what name you choose, even if you're using a name like "John Smith"? What name are you trying to use? -EA Cade

9:00 pm, April 18, 2020 Technical Issues

MgZ6G
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EA_Cade replied to My live chat won’t work - I’m trying to complain. Don’t you have an email?

Hi @J3en_Jamin97,Your free to post feedback here, part of this forums existence is to gather and provide feedback to the game teams. -EA Cade

7:00 pm, April 1, 2020 Technical Issues

us17N
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EA_Cade replied to My keyboard controls switch

Hi @Tbeast-D-Gam3r,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to My gold coin is missing

Hi @cyp0825,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, February 26, 2020 Technical Issues

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EA_Cade replied to My game wont start.

Hi @zol1vagyok,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

4:00 pm, April 29, 2020 Technical Issues

r8TYE
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EA_Cade replied to My game has disappeared from my origin launcher

Hi @niksunbg,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

6:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to My game crashes in fut friendlies right after we choose the shirts

Hi @zizo32755,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pe..

9:00 pm, April 28, 2020 Technical Issues

v8KRB
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EA_Cade replied to My friend submitted my tokens into the prime pack and I don’t want the pack

Hi @calllum456,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to My friend deleted my FUT account?

@pysta95 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

10:30 pm, December 4, 2019 Technical Issues

vpIbe
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EA_Cade replied to My friend cant play online with only 2 friendlies. White screen problem

Hi @Egzup,That usually means that person has a strict NAT type or is on IPv6. You'll want to get them to set a Static IP to their PS4 and then place it in a DMZ. If they're on IPv6 there isn't much we..

4:30 pm, January 30, 2020 Technical Issues

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EA_Cade replied to My fifa 20 keeps crashing

Hi @tomasgocald,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

5:00 pm, March 26, 2020 Technical Issues

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EA_Cade replied to My email has become invalid

Hi @a-woke-ken,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

6:00 pm, January 25, 2020 Technical Issues

oiINY
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EA_Cade replied to My cards disappeared from my account

Hi @Bartho04,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to My acount was compromised

Hi @0256763467423,If you're missing content you'll need to reach out via http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance; we cannot assist with this type of issue here. Our support..

9:00 pm, April 18, 2020 Technical Issues

iZ4Mt
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EA_Cade replied to My account was unfairly locked and I didn't do anything that violates the play p

Hi @makhmakh660,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ nor can an advisor help you at Help.EA.com...

9:00 pm, November 22, 2019 Technical Issues

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EA_Cade replied to My account was hacked

Hi @denisselimow,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to My account is invalid

Hey all, For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

4:00 pm, April 17, 2020 Technical Issues

mnFAW
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EA_Cade replied to My Transfer Targets

Hi @ulisesfern279,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

Etgl1
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EA_Cade replied to My Swap Icon Disappeared

Hi @maem200510,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to My Selfmade players on fifa 20 keep disappearing

Hi @Kianh008,That's odd. Have you tried this on a new career mode? It sounds like the one you're using may be corrupted. -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

oeLhc
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EA_Cade replied to My Packs are not showing in Store

Hi @shakilruet,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to My Origin acc has stolen.

Hi @felixburak,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

6:30 pm, November 26, 2019 Technical Issues

WR5OK
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EA_Cade replied to My Fifa 20 keeps crashing when I open Ultimate Team

Hi @JimdeBeeros,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this ..

3:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to My Fifa 20 is not loading any matches online or offine, after the new Update!

Hi @gowthamreddy,What happens when you try to load a match? -EA_Cade

6:30 pm, January 15, 2020 Technical Issues

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EA_Cade replied to My FUT was hacked lost all coins and players.

Hi @Mielas1995,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, April 25, 2020 Technical Issues

X1mH2
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EA_Cade replied to My FUT acc was hacked

Hi @narka0825,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, ..

7:00 pm, April 25, 2020 Technical Issues

vmrgj
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EA_Cade replied to My FIFA 20 doesn't lunch

Hi @cryszacs,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

9:00 pm, April 28, 2020 Technical Issues

Hli6O
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EA_Cade replied to My 86 Daniel james has vanished.

Hi @BREAKDANCE80,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, February 11, 2020 Technical Issues

mNYZn
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EA_Cade replied to Moves to League without me moving when I change the tab in the transfer market

Hi @FlyingCupid87,I'm not seeing any other reports of this, what platform are you playing on? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Missing squad-battles points

Hi @Anto5526,If you aren't getting points after a game you've either played all 40 games this week or you've refreshed the rest away. -EA_Cade ..

11:00 pm, December 28, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.