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EA_Cade replied to Both teams wearing the same colour kit
Hi all, There are three kits that I know of with this issue that are being investigated: Ramadan, Bob Marley and No Room For Racism.I would advise changing your kits from these in the meantime. ..
3:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to Always getting disconnected on pc in rivas
Hi @WackoBracelet85,Sorry for the delay. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba..
6:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to Always getting disconnected from Squad Battles.
Hi @iBruuuH,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..
6:30 pm, January 16, 2020 Technical Issues
EA_Cade replied to Age Restriction?
Hi @Flavianski24,I'm not showing anything that would be blocking you from playing account wise.Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear ..
5:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to After bidding at price 9x.000, I lost 994.000 coins for Eden Hazard OTW
Hi @cubi92qn,We have never been able to replicate an issue with the companion or web app bidding or listing an item for a price other than it was set at by the user. If there were a bug with the trans..
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to Account Hacked and all my players sold - Support can't support me
Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Accidentally sold player
Hi @jlavs10,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market w..
9:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to 3/20 - New Objectives not registering
Hey all, Gathering information on this at the moment, if you can provide details to help that would be great.Name of the Objective-For the Squad Builder Objective, please note which SBC it was that yo..
9:30 pm, March 20, 2020 Technical Issues
EA_Cade replied to 3 games in a row i am winning fut champs , they leave i get a lose ???
Hi @general-mps,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to 3 disconnected in a row in WL!
Hi @nafantastico,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to 100 mbit internet connection still too laggy gameplay
Hi @muhenduj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to "Your account does not have required privilege to access feature
@kingdavidd15 I would recommend removing and readding the gamertag via these steps. If that doesn't resolve the issue you'll want to reach out to Xbox support for assistance with your acc..
10:00 pm, April 4, 2020 Technical Issues
EA_Atic replied to PC Error getdeviceremovedreason
With you already trying to reinstall drivers I would suggest to try a new windows user account @YourPotato and see if that help's out. /Atic ----..
7:30 pm, February 16, 2020 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
EA_Arrenai replied to FIFA 20 freeze
Thanks for the reply, @torres199835. Let's see if we can track this down. Would you mind trying some troubleshooting? Please check to make sure your PS4's system software is ..
11:30 pm, November 11, 2019 Technical Issues
EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 1:54PM
Reyhz wrote: » @EA_Andy Thank you for your reply ! When could we expect an improvement on this? Do you think the team can help us? Thank you in advance Dates and times aren't something I can pr..
12:00 pm, November 5, 2019 Ultimate Team General Discussion
EA_Andy replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:00AM
We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Timestamp of when the ..
9:30 pm, November 7, 2019 Ultimate Team General Discussion
EA_Aljo replied to Terrible game play
Hello, @dazzlerc85 Can you give us some more details? Also, if possible, some video would really help. It's hard to understand exactly what the issue is. Thanks!
3:00 pm, February 7, 2020 Technical Issues
EA_Aljo replied to Slow gameplay
Hi there, @anasameen84. Your trace mostly looks good. There's one server with a high ping time though so it would be good to run this again to see if you get the same results. Also, do you..
5:00 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Serevers and connection are trash
Hi there, @dracksd. I'm sorry for all the frustration. Can you give me some more details? Are you lagging and/or disconnecting a lot? If so, I'd be happy to go through some troubleshooting..
7:00 pm, March 9, 2020 Technical Issues
EA_Aljo replied to No email access
Hi there, @Scallywaggles86. When you are filling out the web form, you're asked for the email you have access to as well as the one you want to change. Are you sure you're putting the corr..
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Link new ea account to gamertag
Hi there, @LucasOzLygoe. We can't move your gamertag to a different account without verifying ownership. When you move your gamertag to another account, all progress on all EA games is los..
5:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to How do I know if my ban is permanent
Hi there, @mystictoon. Normally, you would receive an email from us stating the details of the ban. You can also contact @EAHelp through Twitter or open a case with a live support adv..
3:00 pm, March 10, 2020 Technical Issues
EA_Aljo replied to Getting disconnected in Fifa 20 Online Seasons9
Hi there, @InziOO7. When being on a wireless connection, you'll always be far more susceptible to disconnects and lag than being wired. If at all possible, it would be good to move to a wi..
4:00 pm, April 29, 2020 Technical Issues
EA_Aljo replied to FUT champions disconnections
Hi there, @deltupper. You've got some really high ping times before you reach our servers. If you haven't power cycled your modem, router and console, it would be good to start there. Also..
5:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to FUT CRASH
Hi there, @PhilchDeluxe. You can check to see if a replacement Draft Token is available here. If you're frequently disconnecting, we should go through some connection troubleshooting. Woul..
6:30 pm, May 5, 2020 Technical Issues
EA_Aljo replied to Constantly DC's from servers
Hi there, @arthurbf42. Packet loss would be the culprit here. You're getting a very high amount of it. Do you play on a wired or wireless connection? Also, was this test run on the same co..
5:30 pm, March 23, 2020 Technical Issues
Dutch007 replied to When Is The Vinicius SBC Out on November 9, 2019 6:55AM
Brunjes_FC wrote: » Why is anyone who votes for Willian a “BPL sheep?” I have a couple reasons to take Willian over Vinicius: 1. I have Neymar on LW and Sterling on the RW. I have no use for Vi..
7:00 am, November 9, 2019 Ultimate Team General Discussion
Durrani13 replied to Top scorer in your club? ( I think I play too much) on November 5, 2019 1:28PM
InformCollector wrote: » Durrani13 wrote: » Jesus - 329 games, 297 goals and 221 assists. Impressive. I threw him on the bench in favour of a sweaty Rashford/Lucas partnership If he had a 4* ..
1:30 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Legal action possible? on November 5, 2019 10:11PM
WarrenBarton wrote: » If you ever read through the terms, you will realise you have no rights of ownership of any in game content. They can do as they please, anyway you may be able to win a money j..
10:30 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Drag back Fut champs on November 9, 2019 4:31PM
Goalrush wrote: » Jrmcsorley85 wrote: » Goalrush wrote: » Knowlesdinho wrote: » Complain about it relentlessly but still play it week in week out champs. 1st time I redeemed me qualificat..
5:00 pm, November 9, 2019 Ultimate Team General Discussion
Durrani13 replied to Convince Me not to take Icon Pack (team pic) on November 8, 2019 4:03AM
KevinFTW wrote: » This is what I run in game 41212 wide. I feel like nothing available really upgrades me meaningfully. Zanetti would be nice but he’s a RB. I’d be dreaming for a Eusebio, Ronal..
4:30 am, November 8, 2019 Ultimate Team General Discussion
Duromeco replied to How can I get back my money? I don't want to pay for a broken game like this...
Thanks for your reply.Wouldn't be easier for me and you to fix the problem instead of proceed with a (long in terms) refound?I've linked my problem in the preivous message and in order to be sure I've..
10:30 am, November 17, 2019 Technical Issues
Duncan1972 replied to Is there a point in playing now on November 5, 2019 9:23PM
Downthewing85 wrote: » DarthGrowler wrote: » I'm not even turning the xbox on tonight. No chance. Kinda feel the same, shame Downthewing85 wrote: » DarthGrowler wrote: » I'm not even turn..
9:30 pm, November 5, 2019 Ultimate Team General Discussion
Duncan1972 replied to Gameplay Responsiveness on November 6, 2019 1:36PM
King_Cantona77 wrote: » Duncan1972 wrote: » King_Cantona77 wrote: » This needs addressed by EA ASAP. Burying their heads in the sand isn't going to help matters. It's only going to **** more p..
1:00 am, November 8, 2019 Ultimate Team General Discussion
Duncan1972 replied to Gameplay Responsiveness on November 6, 2019 1:36PM
King_Cantona77 wrote: » Duncan1972 wrote: » King_Cantona77 wrote: » This needs addressed by EA ASAP. Burying their heads in the sand isn't going to help matters. It's only going to **** more p..
4:00 pm, November 6, 2019 Ultimate Team General Discussion
Duncan1972 replied to Gameplay Responsiveness on November 6, 2019 12:44PM
King_Cantona77 wrote: » This needs addressed by EA ASAP. Burying their heads in the sand isn't going to help matters. It's only going to **** more people off and result in less sales next year. Be ..
4:00 pm, November 6, 2019 Ultimate Team General Discussion
Duncan1972 replied to EA_Andy? on November 6, 2019 1:36PM
King_Cantona77 wrote: » Duncan1972 wrote: » King_Cantona77 wrote: » This needs addressed by EA ASAP. Burying their heads in the sand isn't going to help matters. It's only going to **** more p..
2:00 pm, November 6, 2019 Ultimate Team General Discussion
Duncan1972 replied to EA_Andy? on November 6, 2019 12:44PM
King_Cantona77 wrote: » This needs addressed by EA ASAP. Burying their heads in the sand isn't going to help matters. It's only going to **** more people off and result in less sales next year. Be ..
1:00 pm, November 6, 2019 Ultimate Team General Discussion
DunB replied to Youtubers and pros have ruined this game for the rest of us. on November 5, 2019 10:32AM
If only EA employees would do what they SHOULD do there was no problem with that. How difficult can it be? Watch those people who show you all the bugs, flaws and faults in the game. Fix it. Problem ..
11:00 am, November 5, 2019 Ultimate Team General Discussion
Dukesy16 replied to It's official: Lewandowski is the 2nd worst player I have used on November 10, 2019 12:41PM
Lol he sounds awful Jay1787 wrote: » Dukesy16 wrote: » Why Every time I took a shot with him he would always use his weak foot, no matter how much i tried to make it easier for his strong foot...
1:00 pm, November 10, 2019 Ultimate Team General Discussion
Dubbly replied to who to take instead zanneti on November 7, 2019 10:44AM
Gerrard, Butra, Owen or Rio would be my backup choices for Zanetti. Depending on where you needed to strengthen.
11:00 am, November 7, 2019 Ultimate Team General Discussion
Dubbly replied to Was hyped for a week for getting Zanetti today on November 8, 2019 6:38PM
They never said they were dropping today. No idea why everyone is assuming they would. Set 1 didn’t drop on the first day of the season either.
7:00 pm, November 8, 2019 Ultimate Team General Discussion
Dubbly replied to RTTF - who would you like to see ? on November 6, 2019 9:33AM
pudgyfudgy wrote: » Is it coming this Friday? I've got a bunch of packs, might save them all for Friday! Not as if I'm going to pack anything though. I’m just saving all my packs now until the ..
10:00 am, November 6, 2019 Ultimate Team General Discussion
Dubbly replied to Ibra appreciation thread on November 9, 2019 7:11PM
Amargaladaster26 wrote: » Dubbly wrote: » Haven’t touched the guy since I bought Messi, but I paid 380k for him so would rather keep him than sell, plus he’s fun to play with. But he feels a ..
7:30 pm, November 9, 2019 Ultimate Team General Discussion
Dubbly replied to Ibra appreciation thread on November 9, 2019 6:28PM
Haven’t touched the guy since I bought Messi, but I paid 380k for him so would rather keep him than sell, plus he’s fun to play with. But he feels a bit crap since the last patch, less finesse lon..
6:30 pm, November 9, 2019 Ultimate Team General Discussion
Dubbly replied to I really want that Vinicius card, his normal card feels at times better than my Neymar on November 10, 2019 9:32AM
JoyW wrote: » 350/400k is what I want to pay Lol serious? Wouldn’t touch him with a bargepole if he costed anywhere close to that.
10:00 am, November 10, 2019 Ultimate Team General Discussion
Dubbly replied to Fan vote (Vinicious) will be in packs or SBC/objective? on November 10, 2019 3:46PM
Willian winning would be the ultimate travesty. They would both be overpriced to **** anyway so I’m not too bothered who wins.
4:00 pm, November 10, 2019 Ultimate Team General Discussion
Dubbly replied to FUT Champions Premium Upgrade SBC on November 7, 2019 10:34AM
Tempted to do just one, but I genuinely can’t be bothered. If I had a massive stock of 83’s though I would for sure be rinsing them into this just for something to do
11:00 am, November 7, 2019 Ultimate Team General Discussion
Dubbly replied to Everybody and his dog playing this WL with POTM Vardy? on November 8, 2019 11:48AM
Bapinho wrote: » POTM Vardy and objective Zaha would do it just for the meme That’s what I’m rocking for my FO Fitness team. At this rate it’s going to be better than my actual first team...
12:00 pm, November 8, 2019 Ultimate Team General Discussion
