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EA_Cade replied to fifa
Hi @jp2ultra2,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that helps..
7:00 pm, December 13, 2019 Technical Issues
EA_Cade replied to did not received fifa point
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I will ..
1:30 pm, March 21, 2020 Technical Issues
EA_Cade replied to WL rewards (FUT Champions)
Hi @Ekman1908,Weekend League Rewards go out at 0700 UTC the Thursday following the competition. -EA Cade
10:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to WL reward
Hi @Makaay087Hun,Weekend League rewards are sent out at 0800 UTC the Thursday after the competition ends. -EA Cade View in thread ..
7:30 pm, April 8, 2020 Technical Issues
EA_Cade replied to Unresponsive play
Hi @nathanswinny,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:30 pm, January 15, 2020 Technical Issues
EA_Cade replied to Seasons games keep freezing
Hi @begleyAFC,Sorry to hear it, what platform are you playing on? -EA Cade
6:30 pm, April 18, 2020 Technical Issues
EA_Cade replied to Sc
Hi @mihajlovic8,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Robbed of Win Fut Champs WL?
Hi @mitchsweg,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to Redeem WL access lost
Hi @alby2289,I'm showing that you were qualified for last weekends competition and played no games. -EA Cade View in thread
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Lost 15,000 coins in draft mode
Hi @Rizla316,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
8:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to LAGS on FUTS, anyone?
Hi @Mhilal07,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
2:30 pm, January 31, 2020 Technical Issues
EA_Cade replied to I qualified for WL last Friday, but it doesn't show that I have.
Hi @mouzymkd,I'm showing that you redeemed access to FUT Champions last weekend but played no games. -EA Cade
7:00 pm, June 18, 2020 Technical Issues
EA_Cade replied to I played WL and still didint received my rewards. What do i do ?
Hi @trueatomic12345,Rewards are given out on Thursday at 0700 UTC. -EA_Cade View in thread
3:00 pm, March 11, 2020 Technical Issues
EA_Cade replied to I got hacked
Hi @longwoodfc,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to I did not receive my WL rewards but i received my rivals
Hi @gedda2424,Hello! If you're still missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, January 23, 2020 Technical Issues
EA_Cade replied to Game wont start after 3/3 update pc
Hi @AgarramELganso,That's an odd one for sure, can you try running the game in bordered windowless mode and let me know if that helps? I've seen some similar issues lately resolved with those steps. ..
9:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to Futchampions rewards are missing.
Hey all, I'm showing that they went out about 45 minutes after this post was made. -EA Cade View in thread
2:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to Fifa crashed on my last WL game
Hi @DeathWillRemain,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
10:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to Fifa 20 pro clubs disconnect before selecting kits
Hi @olejakadudu7fold,I've seen this happen before with specific boots/kits combos. Can you try changing your kits and boots please? -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Fifa 20 on age restriction
Hi @ParalyzedSoul,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
9:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Fifa 20 Ultimate team online offsides, fouls, and incorrect stats and FUT in Gen
Hi @cammyss960,Sorry for the delay, usually that indicates an own goal or deflected shot. I'll send this up just in case something is being counted incorrectly. -EA_Cade
9:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to FIFA 20 has not launched since donwloading
Hi @yszeros,That's strange indeed, have you ensured that Origin and FIFA are installed on the same drive? Can you grab a DXDiag for us? http://bit.ly/GatherSystemInfo -EA_Cade..
6:30 pm, February 28, 2020 Technical Issues
EA_Cade replied to FIFA 20 Stuttering
@AlphaTyphoon Hiya. Nvidia have acknowledged an issue with their latest driver release and are working on a hotfix at the moment. -EA Cade
1:30 pm, April 19, 2020 Technical Issues
EA_Cade replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE
@vishnupradhan In addition to what @MadRedPirahna said, Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. ..
2:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to FIFA 20 (PS4) FPS drop when kick off or goal kick
@wlf723 Heya, can you tell me the make and model of your monitor/TV screen please so we can look into this further? -EA_Cade
11:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Error connecting to fifa 20 ultimate team
Hi @antrikos90B,Sorry for the delay, was out of office. Is this still happening? -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to EA Is Scamming Me
Hi @Yospider21,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to Did not receive WL rewards (FUT Champions)
Hi @artpopov,Those rewards drop at 0700 UTC, about 20 minutes after you made this post. -EA_Cade View in thread
11:00 am, November 12, 2019 Technical Issues
EA_Cade replied to Can’t login to ea when trying play pro clubs or sesons
Hi @bobmalone1990,What happens exactly when you try to play? -EA Cade
4:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to 3 disconnected in a row in WL!
Hi @nafantastico,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, April 10, 2020 Technical Issues
EA_Barry replied to My acount got hacked
@0256763467423 Please see the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ ..
2:00 pm, April 17, 2020 Technical Issues
EA_Barry replied to I’ve been scammed
@Li0nk1ng2002 All players are treated equally so we will not be able to just give you some in-game currency. We hope you understand. ----------------------..
2:30 pm, December 2, 2019 Technical Issues
EA_Andy replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:00AM
We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Timestamp of when the ..
9:30 pm, November 7, 2019 Ultimate Team General Discussion
EA_Aljo replied to Refund SBC?
Hi there, @wildwill037v2d. We aren't able to return items that are submitted into SBCs. I'm very sorry The best I can advise is that you password protect your account so others can'..
4:30 pm, March 31, 2020 Technical Issues
EA_Aljo replied to My fut20 team is gone
Hi there, @robhodges. Please open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Disconection on WL
Hi there, @galopcs92. Did you just recently start disconnecting or has it been happening for a while now? Also, I'd like you to power cycle your equipment with the following steps: un..
3:30 pm, June 2, 2020 Technical Issues
EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND
Hello, @dwlb666. I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Account Hacked, Empty Club
Hi there, @johnsenoil. For assistance with hacked accounts, you'll need to open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. This isn't something w..
7:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to 7 WL disconnection and lost
Hi there, @vigna724. Do you only disconnect in Weekend League or does it happen when playing other modes as well?
9:00 pm, April 20, 2020 Technical Issues
Durzzo replied to Incredible button delay on rivals and WL!!! Dont buy this game!!! on September 29, 2019 3:57PM
It's not just the online modes I am having a lot of problems with Squad Battles, and Play now in addition to Rivals. The button delay in offline is not as bad but my players are still physically slidi..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
Durrani13 replied to Over 2mil worth of upgrades - how did it change my WL results? on November 10, 2019 2:06AM
Der_Ahhhnold wrote: » Got lucky and packed Red Mbappe in Gold 1 rewards 1.5 weeks ago. Built a new team around him with the same base I used for the team to reach Gold 1 in the first place. Can now ..
2:30 am, November 10, 2019 Ultimate Team General Discussion
Durrani13 replied to Ligue 1 SBC is out on November 8, 2019 4:10AM
Wow!! 250-300k and a few hours of SBCs to get one of those. With Anchor it's an unbelievable 84 rated LB and with Finisher 85 rated LW. And those work rates. Please everybody put these in your teams f..
4:30 am, November 8, 2019 Ultimate Team General Discussion
Durrani13 replied to Drag back Fut champs on November 9, 2019 4:31PM
Goalrush wrote: » Jrmcsorley85 wrote: » Goalrush wrote: » Knowlesdinho wrote: » Complain about it relentlessly but still play it week in week out champs. 1st time I redeemed me qualificat..
5:00 pm, November 9, 2019 Ultimate Team General Discussion
Durrani13 replied to BorasLegend Masterclass? on November 8, 2019 3:51AM
Stejens wrote: » [ @Xguti002 Yes maybe the mental one is where I'm going wrong, I just stress every game and panic. I bet it's this more than anything. Here's what I do to keep distractions to a ..
4:00 am, November 8, 2019 Ultimate Team General Discussion
Duncan1972 replied to Is there a point in playing now on November 5, 2019 9:23PM
Downthewing85 wrote: » DarthGrowler wrote: » I'm not even turning the xbox on tonight. No chance. Kinda feel the same, shame Downthewing85 wrote: » DarthGrowler wrote: » I'm not even turn..
9:30 pm, November 5, 2019 Ultimate Team General Discussion
Dukesy16 replied to Your Top 3 cards under 3 million? on November 4, 2019 6:38PM
Got ronaldo and Messi in same team 4-3-3 both on full chem xFATAL wrote: » D0lvl wrote: » cr7, messi, mbappe, neymar Wanted to try cr7 this wl and at first it was shaky but through it all, he s..
3:30 pm, November 10, 2019 Ultimate Team General Discussion
Dubbly replied to Everybody and his dog playing this WL with POTM Vardy? on November 8, 2019 11:48AM
Bapinho wrote: » POTM Vardy and objective Zaha would do it just for the meme That’s what I’m rocking for my FO Fitness team. At this rate it’s going to be better than my actual first team...
12:00 pm, November 8, 2019 Ultimate Team General Discussion
Dubbly replied to Black Friday market crash? on November 10, 2019 10:06AM
If you’re playing the game so little that a crash on one player is a big deal to you, then it doesn’t really matter what you do with your coins. Just enjoy the game. You can make whatever money y..
10:30 am, November 10, 2019 Ultimate Team General Discussion
Dronegan replied to Incredible button delay on rivals and WL!!! Dont buy this game!!! on September 27, 2019 10:54PM
Onculcan wrote: » mway wrote: » Onculcan wrote: » Gameplay is very good and the new dynamics are great, there are some minor issues but this game has a huge potential, EA has to solve this ser..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
Dronegan replied to How do streamers dribble so fast? on November 9, 2019 6:45PM
BombSquadPuppy wrote: » Dronegan wrote: » BombSquadPuppy wrote: » RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which thro..
7:00 pm, November 9, 2019 Ultimate Team General Discussion
