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EA_Cade replied to Fifa 20 fitness

@kieranswfc2001 Hiya, what tactics are you using? I'm not seeing any stamina issues on my end. -EA Cade

12:00 am, May 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 doesn’t open on PS4

Hi @dsalama,If you've already installed the update released today please try rebuilding your database in case something was corrupted. Steps here on how to boot into safe mode and then rebuild: http:/..

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Fifa 20 doesn't open when i press play after update

Hi @SuperEpic1616,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Fifa 20 does not run

Hi @MMCTN,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Fifa 20 disconnected mid game

Hi @OmageC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

7:00 pm, April 21, 2020 Technical Issues

jehVO
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EA_Cade replied to Fifa 20 disconnect

Hi @Oisin28760,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashing(PC)

Hi @Claudiuuu1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this p..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashes when I'm in the loading screen of Ultimate Team

Hi @FetKok,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

6:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 conection

Hi @leonmesar,You have an Account issue that's preventing you from connecting - for this account issue you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 companion app freezing

Hi @southuessi,Are you on IOS? -EA Cade

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 coins

Hi @Sonny_Ox079,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 case #61200148

Hi @aiman008,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

4:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to Fifa 20 can’t login

Hi @xxXS10NXxx,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

5:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Fifa 20 can't connect to my one friend only. We can play online to others

Hi @ucha1nadal,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address ..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Fifa 20 can't connect to EA Server on PS4

Hi @advenedo,Sorry to hear it, is this still happening? -EA Cade

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 always crash out pc

Hi @Norbert9907,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

3:00 am, June 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Ultimate Tam - Team Name

Hi @Turbo_Racer45,Deleting your FUT club will not reset those objectives, once you've changed your name once you won't be able to change it again. -EA Cade ..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Squads not updating

Hi @tobibolu,   There is a squad update coming shortly that should resolve this.   -EA_Cade

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Pause and Delays happen

Hi @leonosm,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZin..

6:30 pm, June 30, 2020 Technical Issues

al1ns
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EA_Cade replied to Fifa 20 PS4 - Crashing when saving tournament

Hey all,   Both I and the FIFA team have tried several times to reproduce this and haven't been able to do so I'm afraid.   If someone could help out and post the exact steps that lead to th..

3:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC crashing after language select

Hi @49a28a1a7d09b12c188bf5e417869067,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

5:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Not Receiving my Twitch Packs

Hi @Higgins1928,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Nintendo Switch Unable to connect

Hi @krunixx795,Have you linked the accounts? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade

3:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Error CE-34878-0 and FUT Deleted

Hi @MrGannonT,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Fifa 20 EA account login verification

Hey all, To recover an account you'll need to do the following:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make sure the email you ..

6:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Crashing on Online matches, Pc

Hi @victorrulian,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Fifa 20 : Unable to connect

Hi @haddiouiid,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Fifa 20 30 fps - two monitors

Hi @mackra7,Can you try using Direct X 12? -EA Cade

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fifa

Hi @micitovic, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't r..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FiFA 20 Career Mode

Hi @GDK007421,Sorry to hear it, can you try simming past that date and let me know if that helps? -EA Cade

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to February 13th - "An error occurred downloading the FUT squad update"

Hi @BaraSquad,Sorry to hear it, what system is this happening on? -EA_Cade

8:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Feature is unavailable, fifa volta story mode

Hi @BloodyBangers,This is most likely related to the matchmaking in FUT being disabled at the moment. Can you let me know if this persists after matchmaking is reenabled? -EA ..

10:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Failed to load

Hi @arminasbar575,Okay, in that case you'll need to reach out to an advisor here http://bit.ly/EA_Contact_Us so we can go into more in depth steps with you. -EA Cade ..

10:30 am, June 14, 2020 Technical Issues

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EA_Cade replied to Fail to connect to EA server - PS4

Hi @wanzeroth,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

2:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to FUT servers kicking offline

Hi @TingTong1968,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT rivals opponent quitting

Hi @JoshisKeene92,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FUT players gone

Hi @jonstevens23,If your account was compromised you should be able to regain that content. Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

5:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT online friendlies won't start

Hi @pc20021077,Can you try deleting everything in there that isn't a Career mode save and let me know if you see a difference? -EA Cade

7:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to FUT not being available try again later

Hi @johnny9019,You have an account issue blocking you from connecting at the moment - please reach out to us at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can resolve this for you. ..

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT log in error return me to main meniu

Hi @07522142127,Please reach out to us on Twitter at @EAHelp so we can take care of this for you. -EA Cade

2:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to FUT club deleted.

Hi @bigGucciso5a300,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to FUT champs loss

Hi @CarlitoRNS,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

6:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FUT championship lag

Hi @guyzino,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FUT and Division Rivals: Game disconnects loading the final statistics

Hi @leoheidji,I wouldn't recommend DMZ'ing your PC connection for security reasons. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..

3:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to FUT Weekend

Hi @Blixten0408,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to FUT WEB APP

Hiya, @TamirEilon2828      Are you logging in with the same information seen here in game? -EA Cade

4:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to FUT Transfer market

Hi @hallja7,Does this happen every time or only after you place several bids? -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FUT Friendly Mode Crash PS4

Hi @jpe2111,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

9:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to FUT DRAFT ONLINE ERROR

Hi @Bandi_Wayne,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FUT Companion Update: Transfer Market Not Working

Hi @djgroves3,Can you try these steps please http://bit.ly/IOS_TS and let me know if the error persists? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.