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EA_Cade replied to Incorrect transfer operation
Hi @MonsterMash08,We have never been able to replicate an issue with the companion or web app buying or listing an item for a price other than it was set at by the user. If there were a bug with the t..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to I sold Mbappe, Varane and Lewandowski and got no coins in return.
Hi @Ziadisdaman10,Please reach out to us via Twitter at @EAHelp so we can gather some information from you on this to get this resolved. Unfortunately I cannot assist with this over Answers HQ. ..
7:30 pm, February 13, 2020 Technical Issues
EA_Cade replied to I put icon (Berkamp) in market for 600k but sold for 68K
Hi @aljneral,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market ..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to I haven’t received a email from EA specialist team
Hi @ultimateexrem17,Your case is with the missing content team, as this is a specialized team that only deals with missing content they can get very busy. Your case is in the right place and will be w..
10:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to I accidentaly overwrite a new career mode save file on my old one .Can i recover
Hi @xvklg7dbnz4a,Unfortunately not. Those saves aren't backed up on our side. -EA_Cade
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to I Got Hacked
Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..
5:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to How long it takes for a missing items specialist to email you?
Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..
9:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Glitched and sold my 200,000 player for 30k grrr
Hi @nathanjhodg,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mark..
5:30 pm, March 13, 2020 Technical Issues
EA_Cade replied to Fifa20 pitch wear black spots
Hi @ccamachofg,I would recommend playing around with the TV/Monitor video settings first. If that doesn't help that sounds like it could be a dying graphics card unfortunately. ..
9:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to Fifa 20 case #61200148
Hi @aiman008,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..
4:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to FUT Seasons Weekly Objectives
Hi @redicerastaman,Unfortunately not. Once they expire you won't be able to play them again. -EA_Cade
4:00 pm, December 19, 2019 Technical Issues
EA_Cade replied to Error When using the FUT 20 Transfer Market
Hi @ABP-JAKE,That sounds like you may have hit some form of bot detection, if you place a high amount of bids in a short amount of time this can happen. Unfortunately the only option is to simply wait..
3:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to Companion App crashes
Hi @Mighty_Limacide,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Campanion App transfer list error
Hi @OxChronosxO,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mark..
2:00 pm, January 11, 2020 Technical Issues
EA_Cade replied to After bidding at price 9x.000, I lost 994.000 coins for Eden Hazard OTW
Hi @cubi92qn,We have never been able to replicate an issue with the companion or web app bidding or listing an item for a price other than it was set at by the user. If there were a bug with the trans..
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to Account Hacked and all my players sold - Support can't support me
Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Accidentally sold player
Hi @jlavs10,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market w..
9:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Accidentally quick sold my prime puyol
Hi @Martim1801,We won't be able to assist in that case unfortunately. -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Atic replied to لقد تم تبنيد المتجر لدي في فيفا 20 وانا لا استحق اتمنى مراجعة الامر في هذا البند
Hey there, @mosa2004akabna we unfortunately do not support arabic on the forums. At the moment the following languages are supported on Answers HQ: English Deutsch..
12:00 pm, July 3, 2020 Technical Issues
EA_Aljo replied to game disconnect when won
Hello, @Hoptune. Thanks for reaching out to us. We don't have the ability to modify your record so we can't do anything about the loss, unfortunately. Was this the only time it happened or..
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to future starts academy:james 80 OVR without doing "they call him fishy" objective
Hi there, @nezarnassif. You will need to use the version specified in the requirements. If you no longer have the 80 OVR version, you won't be able to complete the objectives, unfortunately.
5:00 pm, February 18, 2020 Technical Issues
EA_Aljo replied to Hi I’ve finished playing fut weekend League on this account public-stranger5 lin
Hi there, @jesusisGODwithus. Unfortunately, we're not able to modify records. The best I can do is troubleshoot your connection. If you frequently disconnect, we should go through those st..
3:31 am, June 2, 2020 Technical Issues
EA_Aljo replied to Game diconnected at end of matcg
Hi there, @deatuanx. I'm really sorry for the frustration with disconnecting. How frequently does that happen? Unfortunately, we can't modify records so the loss will need to remain on you..
8:00 pm, March 16, 2020 Technical Issues
EA_Aljo replied to Fut champs
Hi there, @Augustus-AR- Unfortunately, we don't have a way to modify records or add more games to play. I'm very sorry If you are frequently disconnecting from matches, I'd lik..
6:00 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Fifa 20 Transfer market on companion app
Hi there, @TheKingHHHx16. Unfortunately, we're not able to unlock the market for you. You'll just need to keep playing. Make sure you are completing games and not quitting early. Thos..
5:00 pm, April 30, 2020 Technical Issues
EA_Aljo replied to FUT Champions connectivity error
Hi there, @scrappy1818. How frequently are you disconnecting from matches? Unfortunately, we can't modify records so there's nothing we can do about this particular match. The best we can ..
6:00 pm, January 13, 2020 Technical Issues
EA_Aljo replied to FUT CHAMPS DISCONNECT
Hi there, @reusson117. Was this the only time you've disconnected or does it happen more frequently? Unfortunately, we're not able to modify records so we can't do anything about the loss...
7:00 pm, April 13, 2020 Technical Issues
EA_Aljo replied to EA Server disconnected and my squad battle match progress lost
Hi there @sujoydey18, Unfortunately, we're not able to add the points or modify your record. I'm very sorry Was this the first time it happened or do you disconnect frequently?
6:30 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Disconnection after final whistle in draft
Hi there, @dorabu69. I'm sorry for the frustration! How frequently is this happening to you? Unfortunately, we don't have a way to modify records so we can't do anything about the loss. We..
3:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Disconection from Fut Champs and EA taking 2 games away from my weekend league
Hi there, @nicknd6. Unfortunately, we don't have a way to grant those wins. We're not able to modify records. As far as the disconnects go though, how often do they happen?
8:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Can i get access to werkend league
Hi there, @daryl_dunsmuir. Unfortunately, we're not able to grant Weekend League access. You'll need to earn it through playing. Thanks!
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to BEING KICKED OFF THE EA SERVERS FOR NO * REASON
Hi there, @fadombam514. Unfortunately, we don't have a way to modify records so we aren't able to add a win to your record. Was this the only time you've disconnected or does it happen mor..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Accidentally made a quick sale to the ninety-sixth Modric.
Hello, @Feloiegor. Unfortunately, we can't reset the timer for you. You'll have to wait until another attempt is available.
7:30 pm, June 9, 2020 Technical Issues
Decee replied to When did everyone become pro level defenders? on November 5, 2019 3:15AM
Auto switching is part of the problem, disable it in fut champs and rivals and the effect will be vastly reduced. This is what I believe people do, drop back, 1 depth, 1 width plus team pressing, com..
3:30 am, November 5, 2019 Ultimate Team General Discussion
DannySTFC replied to Why are 83s up suddenly? on November 7, 2019 10:15PM
DirtyHarryZak wrote: » Headshrinker363 wrote: » UCL sbc is 83 rated squad People are actually doing those? Hilarious Unfortunately people do, however bad an SBC is people still do it and EA ..
10:30 pm, November 7, 2019 Ultimate Team General Discussion
DannySTFC replied to By nerfing shooting you’ve only made drop back more OP on November 10, 2019 5:22PM
No one even asked for a shooting nerf, no one even mentioned shooting being OP, unfortunately EA make the decisions, my Auba has missed some outrageous chances this weekend, but then the next one he r..
5:30 pm, November 10, 2019 Ultimate Team General Discussion
Covkilla91mob replied to FIFA 20 most boring game of all ? on November 6, 2019 10:18AM
mundopaz69 wrote: » Honestly I think it was broken on day 1 too, but right now its shattered. See I can get used to all kinds of mechanics in the game be it passing, shooting dribbling whatever. Wha..
10:30 am, November 6, 2019 Ultimate Team General Discussion
Chriswhiteisright replied to SB why do we even bother.... on November 5, 2019 2:04PM
TurdFerguson wrote: » Apart from swaps, I don't get why anyone plays SB, doesn't playing the computer get boring? Oh yeah but unfortunately needs must
2:30 pm, November 5, 2019 Ultimate Team General Discussion
ChiraaKitteh replied to Hello
@KALIUMG Unfortunately, not all players have the issues you describe very often. For example, those error message went away for me when I switched to a hard-wired ethernet connection instead of WiFi. ..
5:00 pm, April 29, 2020 Technical Issues
Chavez76 replied to Best Striker under 200k on November 4, 2019 8:04AM
FlyingOkapis wrote: » Rashford unfortunately this... that card needs a massive nerf
11:46 pm, November 4, 2019 Ultimate Team General Discussion
BurboBoys replied to FIFA 20 (X Box One) - Game keeps freezing following a recent update
Hi Darko Unfortunately none of these initial suggestions from you worked. Now the game (FIFA 20) is not allowing connection tot he EA servers and even when playing "off-line" it is still freezing..
7:30 am, March 1, 2020 Technical Issues
BronzyApollo0 replied to Account got Hacked... lost 650k Please Help
Ok, thanks. At this point, I have already talked to EA Help and they couldn't do anything so I will have to live with my actions, unfortunately.
9:30 pm, March 17, 2020 Technical Issues
Boof__XY replied to help needed urgently please for Christmas day!
Unfortunately that is not possible
4:00 pm, December 25, 2019 Technical Issues
Blejac09 replied to FIFA 20 FPS drop by 10 fps for 1 sec during gameplay
Hi @EA_Cade, Thank you for proposing a solution.Unfortunately, issue is still present. I have also tried playing in DX 12 mode (forgot to mention this), but it is much worse. Any other ..
6:30 pm, June 26, 2020 Technical Issues
BeardGang replied to FUT Champions Premium Upgrade SBC on November 7, 2019 10:30AM
HeronnnnnnN wrote: » Unfortunately What did you get?
11:00 am, November 7, 2019 Ultimate Team General Discussion
BayernBru replied to MLS League MVP announced: Carlos Vela on November 4, 2019 8:41PM
Gnomenclature wrote: » BayernBru wrote: » Gnomenclature wrote: » Woot. Hoping for a lodiero potm card! @Gnomenclature no more MLS potm's this season unfortunately. Link is for the MLS webs..
4:00 pm, November 5, 2019 Ultimate Team General Discussion
BayernBru replied to MLS League MVP announced: Carlos Vela on November 4, 2019 7:41PM
Gnomenclature wrote: » Woot. Hoping for a lodiero potm card! @Gnomenclature no more MLS potm's this season unfortunately. Link is for the MLS website https://www.mlssoccer.com/post/2019/10/14/la..
4:00 pm, November 5, 2019 Ultimate Team General Discussion
Bakudu76 replied to Anyone else’s Pique turnt into a potato? on November 9, 2019 5:09AM
Pocketsquareguy wrote: » I thought mine did. But I throttled my internet down to slow my connection. And the gameplay was much better and he was very good again. Unfortunately Pique is not a card th..
5:30 am, November 9, 2019 Ultimate Team General Discussion
Bags replied to FIFA 20 Feedback (Ultimate team) on October 31, 2019 5:47PM
As spot on as it could be. Unfortunately its been said 1000 times on here and no one from EA listens - or just don't care. 100% agree with your point about fifa points. The only way they will listen
3:00 pm, November 7, 2019 Ultimate Team General Discussion
AntaliusAntooka replied to Skill Games crashing
@EA_Cade Thanks for your prompt reply. I’ve just tried that but unfortunately the problem persists..
11:00 pm, November 19, 2019 Technical Issues
