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EA_Aljo replied to Unable to connect to the servers FIFA
Hi there, @Lucawarren3. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
3:30 pm, March 18, 2020 Technical Issues
EA_Aljo replied to Unable to connect to Ultimate Team in FIFA20
Hi there, @jujubeefrtwin Your UO Trace is showing some very high worst ping times. That can cause you to lag and disconnect, but you should still be able to connect to FUT. I'd like you to..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Unable to connect to FUT
Hi there, @kaboomer69. Are you getting this message when you just try to load into FUT? If so, try deleting the Online Squads file from Customize > Profile > Delete. Let's see if tha..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Unable to connect to FIFA20 Ultimate Team
Hi there, @mudden-axel. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
9:30 pm, April 1, 2020 Technical Issues
EA_Aljo replied to Unable to connect to EA Servers at this time
Hi there, @Pro_Gamer_Akram. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let th..
5:00 pm, June 25, 2020 Technical Issues
EA_Aljo replied to Unable to connect fifa 20
Hi there, @trickymb. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
6:00 pm, April 6, 2020 Technical Issues
EA_Aljo replied to Unable to Connect to EA Server
Hi there, @AllyAlberto What system are you playing on? We'll go through some troubleshooting. Thanks!
9:00 pm, December 30, 2019 Technical Issues
EA_Aljo replied to Online or FUT friendlies unable to connect with friend
Hi there, @sal1989man. I'd like you and your friend to check the NAT settings on your consoles. Which are you playing on? I'll get some instructions on how to do that. It's in the network ..
4:30 pm, January 14, 2020 Technical Issues
EA_Aljo replied to FUT still unable to load
Hi there, @EthanCharltonn. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to FIFA 20 unable to connect to servers during game play
Hi there, @emcards. If you're still having trouble with this, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your P..
8:30 pm, April 9, 2020 Technical Issues
EA_Aljo replied to "Unable to save Personal Settings"
Hello, @jor9y Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!
6:00 pm, January 2, 2020 Technical Issues
DylanDarklighter replied to Unable to connect to ea servers fifa 20
Please fix this
4:30 pm, November 15, 2019 Technical Issues
Duguqiubai87 replied to Unable to connect to EA servers at this time
But my friend one is working fine though, and we lived in the same country
2:00 pm, March 19, 2020 Technical Issues
DrooQer replied to Fifa 20 unable to connect
I have same problem.. What should we do ?
12:30 pm, April 14, 2020 Technical Issues
DrMlemm replied to Unable to connect to ea servers at this time
I am in upstate New York and am having the same server connection failures. Also on Spectrum ISP.
10:30 pm, December 13, 2019 Technical Issues
DorRazabi replied to Shadow card
still unable to buy this damn card.. this card and hunter. save me @EA_Cade
10:00 am, November 16, 2019 Technical Issues
Demon_Reaper82 replied to Unable to Connect to EA Servers
@iiWatermelonBoy Ya well not according to spectrum, just talked to them and they have done all they can apparently, they say ea is a fault ea says spectrum is at fault can’t really trust either so i..
4:00 am, December 14, 2019 Technical Issues
Degusianer replied to Fifa unable to retrieve account information
@EA_Cade I got the same problem, i live chatted with EA, mailed EA, did everything. Im really scared i wont get my account back. Can you please help me out?
9:30 am, March 17, 2020 Technical Issues
Dandakis2004 replied to Fifa unable to retrieve account information
@DegusianerDid you get your account back? I am asking because I have the same problem. Please answer!
8:30 am, April 12, 2020 Technical Issues
D7vidvill795 replied to Why dont my players perform to their statistics
My 188 rated team which is attached below, struggle to play basic football and are unable to pass and shoot dispite their high stats. Why aren't my players performing? ..
9:30 pm, December 17, 2019 Technical Issues
Crimea_is_Ukr replied to Unable to open reward pack from squad battles
Same on PC
10:00 am, February 17, 2020 Technical Issues
Coulthwaite96 replied to Icon swaps
@EA_Cade i spoke with an advisor through the contact us option and they said they were aware of the issue but unable to help and that someone in the forum would be able to return the content ..
2:30 pm, November 30, 2019 Technical Issues
ConorSteedman19 replied to Fifa 20 unable to save personal setting 1(pc)
I'm on PC, using origins.
11:30 pm, November 22, 2019 Technical Issues
Clee001 replied to Unable to reach you Support
@EA_Cade where can i live chat with ea?i had already contacted ea and they said i neef to live chat but i cant find the live chat
1:30 pm, April 20, 2020 Technical Issues
Chuckdabest1 replied to Unable to connect to ea servers at this time
@EA_Cade Buffalo Ny I have spectrum internet
10:00 pm, December 13, 2019 Technical Issues
ChintanM replied to Unable to link gamertag
Hi, "unable to retrieve kick off data" and "an error has occured" they havent been linked to other EA accounts
9:00 am, November 11, 2019 Technical Issues
Cheez3y replied to Unable to connect to EA Servers (PC)
Hey @EA_Darko , I've already tried all the solutions mentioned with no success. I don't think it is a connection issue, since my internet is working fine and I can still play Apex Legends. I..
1:30 pm, April 8, 2020 Technical Issues
CG_Yoshino replied to FIFA 20 Unable to save personal settings 1 (PC)
Nope nothing.. every time I start the game its like the 1st one I cant skip the opening movie because I cant save nothing...Also when I try to save something it pops up a message that it says I have n..
11:00 am, December 14, 2019 Technical Issues
Brendi2k replied to Unable to connect to ea servers at this time
Located in Wisconsin, this has been happening for 2 days now, I registered for fut champs and have a draft open and I can’t play either
10:30 pm, December 13, 2019 Technical Issues
Bredalow replied to Error connecting to fifa 20 ultimate team
Issue:Unable to connect to Ultimate Team in FIFA20. All other modes including online seasons work. Ultimate Team in FIFA19 also works. Error:"We are sorry but there has been an error connecting t..
7:30 pm, January 29, 2020 Technical Issues
BluCop24 replied to FIFA 20 unable to connect to EA servers
I'm using a ps4 hand having the same problem, the game freeze at user is connecting to ea servers. I selected Liverpool as fav but isn't working. @EA_Cade
11:30 am, April 6, 2020 Technical Issues
Bills1323 replied to Fifa 20 Verification Not My Email
I've been facing the same issue and have submitted a case up to 10 times with the same explanation. I can't sign-in to EA servers in FIFA 20 and play it on PS4. I keep getting an option to verify..
7:00 pm, November 17, 2019 Technical Issues
Bangspacebang replied to Unable to connect to ea servers from iran
SO we cant play fut 20 anymore?
8:30 pm, March 7, 2020 Technical Issues
AvengerRanger replied to Unable to connect
Hey @Jnikko20 , Is it okay now? If not please attach screenshot what is error code / msg
10:00 pm, April 29, 2020 Technical Issues
AussieIconz replied to Unable to connect
I can’t connect to Ultimate team, when I do I get into a game and get a DC after bout 15 in game minutes. Trying to finish my WL games. Have tried all troubleshooting tips EA have suggested.
12:30 pm, November 16, 2019 Technical Issues
Alielsaka_Ozil11 replied to My FUT acc was hacked
Hello,I just suffered the same exact issue. I was playing WL last night and just opened up my account right now and had lost over a hundred players including prime moments essien losing over a million..
4:30 pm, June 21, 2020 Technical Issues
Al3xand3r12 replied to Unable to connect to FIFA 20 Ultimate Team
Yes it's still happening. It also says that the EAS FC catalogue update 1 appears to be damaged and cannot be used.
9:00 pm, April 16, 2020 Technical Issues
Airpilot4 replied to Unable To Equip Volta Drop 7 Clothing
I didn't buy the shirt, I won it through challenges. I'm glad you told me this because it looks like the bug isn't a result of buying or winning the clothing items. Could you tell me the name of the o..
4:30 pm, June 20, 2020 Technical Issues
Afshin_Mutd replied to Unable to retrieve account information. Please try again
NO answer yet after 5 day. i am depressd. playing fifa was unbelievebale to me during unemployment because of corona virus. if i had money i have never ask you to back my account because i havent a ri..
11:30 am, April 16, 2020 Technical Issues
A_M_Kassem replied to unable to connect to ea servers
i have the same issue, can't connect to the EA servers on XBOX
7:30 pm, April 14, 2020 Technical Issues
A7mad218 replied to Online friendlies not working - Co-Op seasons working fine.. same friend!
Hello @EA_Darko,thanks for your answer.I have checked the NAT status on both my Xbox and that of my friend, both were moderate or restricted, so we followed your directions and were able to have them ..
6:00 pm, May 2, 2020 Technical Issues
