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EA_Cade replied to Kicks me out of ultimate team when i try to submit an sbc

Hi @scottishcant,Is this on the web/companion app or the console? -EA_Cade

7:30 pm, January 10, 2020 Technical Issues

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EA_Cade replied to Kicked out of Fifa 20

Hi @MetroWriter755,Sorry to hear that, what system is this happening on? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Kicked out of FUT in FIFA 20

Hi @dan_wilcox7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

8:30 pm, November 20, 2019 Technical Issues

saJyY
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EA_Cade replied to Kicked off ultimate team

Hi @Jayster200101,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..

4:00 pm, November 30, 2019 Technical Issues

LYilK
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EA_Cade replied to Kicked off FUT server mid game

Hi @tbuttt20,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

10:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Kicked me out off server

Hi @MarcusTheKiller4,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the othe..

6:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Kicked from FUT, lost game

Hi @Heavenwarrior26,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

4:00 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Kick im champions

Hi @arolisek,Is the game crashing or are you disconnecting? -EA Cade

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Keyboard commands are not doing what they were set for

Hi @BoDiE2003,Hiya, if you delete the Personal Settings file in Customize - Profile - Delete does this still happen? -EA_Cade

3:00 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Keeps login me out of fut champs and i get losses

Hi @Jamiekinggett7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Keep getting disconnected on season for fifa 20

Hi @8xxxkratosxxx8,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..

7:30 pm, December 18, 2019 Technical Issues

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EA_Cade replied to Keep getting disconnected from FUT on FIFA 20

Hi @SYCOEazy,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

10:00 pm, December 11, 2019 Technical Issues

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EA_Cade replied to Keep disconnect from EA

Hi @OanPro,If you're getting disconnected from PSN your connectivity issue will need to be looked into by your ISP.Are you connected via WiFi or ethernet? -EA_Cade

7:00 pm, December 13, 2019 Technical Issues

zw0ie
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EA_Cade replied to Keep disconnect every menu and match on fut

@R9Drizzy wrote: @EA_Cade i just come home and try with my phone hotspot, its working fine, no any disconnect but ofc i cant play match with that speed of internet, so im stuck of it.  ..

2:00 pm, November 18, 2019 Technical Issues

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EA_Cade replied to Kamara is shorter in fut 20 than in real life

Hi @SergioHD27,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Just got my account back on Fifa and it’s been hackwd

Hi @ToRuniteds,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:30 pm, June 30, 2020 Technical Issues

Mzan6
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EA_Cade replied to Just been hacked

Hi @dlumsden,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Just Add A Feature To Turn Off Vibration Already!

Hi @JamieTheGee,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:00 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Jonathan Viera

Hi @Airamzito,Icons are not in Career mode on any platform - if you've seen otherwise, it's a modded game. -EA Cade

6:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to James chips

Hi @adamhalvares,   The objective isn't bugged if that's what you're getting at, I completed it myself without issue.   Make sure the ball is clearing the keepers body and not being chipped ..

5:30 pm, February 12, 2020 Technical Issues

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EA_Cade replied to I’ve been told to request account recovery which I did now what do I do.

Hi @ABHailes,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to I’m stuck on the transfer deadline day screen

Hi @corcor100,That would indicate a corrupted save file, you can try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save f..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to I’d name not the same as Ea sport log in

Hi @nonameboys85,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Items stuck on transfer list

Hi @m4rc1nh094,This should resolve itself automatically within 24 hours, if it hasn't by tomorrow AM please give us a shout at http://bit.ly/EA_Contact_Us so we can take a look at your account. ..

10:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Items stuck in transfer market

Hi @brock92266,This still happening? -EA Cade

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Item stuck on transfercandidate list

Hi @zirom8940,Hello! For content issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to It's not letting me go online

Hi @Tortugasparan,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for ..

6:00 pm, April 28, 2020 Technical Issues

MvpUG
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EA_Cade replied to It won’t let me login to fifa

Hi @dylan24030410,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let ..

5:30 pm, February 13, 2020 Technical Issues

Fghly
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EA_Cade replied to It won’t let me link my Ea account to my twitch account

Hi @jamesandme75,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

9:00 pm, March 20, 2020 Technical Issues

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EA_Cade replied to It opened the packs on its own ... I want the credits back on fifa20

Hi @smaicol14,Sorry, what exactly are you saying happened? -EA_Cade

7:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Issues with Fifa20

Hi @patrisan2020,Can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade

5:30 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Issue: Unable to connect to Ultimate Team in FIFA20.

Hey all,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-t..

8:30 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Issue with web app

Hi @Allexyhno,This is being investigated right now by the FIFA team. -EA_Cade

7:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Issue with updates

Hi @G_Chaowei,Are you referring to career mode? You'll need to start a new save to get the updated ratings, we can't modify those files on our side. -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

rGsTF
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EA_Cade replied to Issue with FUT club profile creation date and name

Hi @IbraKSA88,I'm afraid that if you skip a year in the franchise as you have your Established Date will be reset. Your FUT Club doesn't carry over from year to year, but you'll earn loyalty/returning..

4:30 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Issue accepting online friendly on ps4

Hi @avfc1310,That's really odd, this happens even if the game is running? If so can you make sure both of you are fully updated? -EA_Cade

3:30 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Is there any risk in using xbox controller emulator?

Hi @Apollonovich,360ce won't get you banned, however we don't offer support for third party programs like that or DS4Windows. -EA_Cade

8:30 pm, December 12, 2019 Technical Issues

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EA_Cade replied to Is anyone else pitch so bright!

Hi @cole0263,Hiya! Can you get me a screenshot of this please? -EA_Cade

8:30 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Invalid Account on XBOX

Hi @FocusShrine,Sorry to hear it, is this still happening? -EA Cade

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to International management offer not received

Hi @Aslaan2001,AFAIK the International Offer for Manager Career mode in the Catalog doesn't guarantee that you'll get your managers country as an offer. -EA Cade

5:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Installation process stuck

Hi @SiyaX-1970,Sounds like either your disc is faulty or your PS4 drive could be full. -EA_Cade

9:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Input lag!!!!

@rr3inert  Ask and ye shall receive.      -EA_Cade

3:00 pm, February 22, 2020 Technical Issues

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EA_Cade replied to Ingame Audio Channels

Hi @Teknosbeka,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

2:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Incredibly confused about how cases on this site work

Hi @akamegachill,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.An advisor cannot assist with a banned account. -EA Cade ..

10:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Incorrect transfer operation

Hi @MonsterMash08,We have never been able to replicate an issue with the companion or web app buying or listing an item for a price other than it was set at by the user. If there were a bug with the t..

10:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Incorrect result in weekend league

Hi @Sri_balaji1993,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pr..

9:30 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Incorrect fifa points

Hi @darrencarthe,If you own FIFA 19 and he hasn't already transferred points from 19 to 20 you can safely redeem them and then connect to FUT on FIFA 19, then connect to FUT on FIFA 20 to be prompted ..

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Incorrect Login Verification email

Hey all, To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..

6:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to In game management

Hi @JiMBOSLiCE40114,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career save file. Then let me know if this p..

6:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to In a game, the color of my team's shirt and my opponent's team are the same

Hi @goldspeed1995,I'm sorry to hear that, can you recall what Kit you were wearing so I can get this sent up for review? -EA Cade

4:00 pm, April 10, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.