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EA_Cade replied to Connection lost to the EA servers
Hi @askar858,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
6:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Connection in fut champions
Hi @edu-vas7,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
2:30 am, June 2, 2020 Technical Issues
EA_Cade replied to Conection loss on pro clubs
Hi @tcajmv,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
5:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Can’t get fut champs points
Hi @mrstfctt,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to Can’t connect to ea servers
Hi @JPM1182,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..
2:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Cant connect to server
Hi @leroy-est,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
10:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to Cannot launch fifa 20 ultimate team please help
Hi @FapaJapla,Not showing any issues on your account or on our side at the moment. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en..
5:30 pm, February 11, 2020 Technical Issues
EA_Cade replied to Can't connect to ultimate team on ps4
Hi @shakeitspear,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
11:00 pm, February 26, 2020 Technical Issues
EA_Cade replied to Can't connect to servers on network
Hi @Booshakalakaa,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
5:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Can't connect to ea server after updating PS4 version 7.50
Hi @naveed007777,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Always getting disconnected on pc in rivas
Hi @WackoBracelet85,Sorry for the delay. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba..
6:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to Always getting disconnected from Squad Battles.
Hi @iBruuuH,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..
6:30 pm, January 16, 2020 Technical Issues
EA_Cade replied to 3 disconnected in a row in WL!
Hi @nafantastico,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to 100 mbit internet connection still too laggy gameplay
Hi @muhenduj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:30 pm, November 13, 2019 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
EA_Aljo replied to Unable to connect to Ultimate Team in FIFA20
Hi there, @jujubeefrtwin Your UO Trace is showing some very high worst ping times. That can cause you to lag and disconnect, but you should still be able to connect to FUT. I'd like you to..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Trace report etc..
@BenGrigg5 Can you run the UOTrace again, but this time use the utility we provide here: http://bit.ly/ConnectivityBTS? The one you provided looks like there's a problem with the sec..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to Slow, delayed, laggy gameplay.
Hi there, @oaaron8. Let's see if we can find out why you keep lagging. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO..
6:30 pm, April 20, 2020 Technical Issues
EA_Aljo replied to Slow gameplay
Hi there, @anasameen84. Your trace mostly looks good. There's one server with a high ping time though so it would be good to run this again to see if you get the same results. Also, do you..
5:00 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Losing connection from EA servers with great network connection
Hi there, @chapstick87. I'll try to find out why you keep lagging and disconnecting. It sounds like you've already gone through a lot of troubleshooting, but are you able to run a UO Trace..
5:00 pm, April 2, 2020 Technical Issues
EA_Aljo replied to FIFA 20 input delay and slow gameplay
Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..
7:00 pm, March 16, 2020 Technical Issues
EA_Aljo replied to EA Please Fixxxx Serverrrr !!! :crying
Hi there, @MASTEROC7_IR. Can you run the UO Trace again and this time send 100 packets? Thanks!
3:00 pm, December 9, 2019 Technical Issues
DrZooDinghy replied to Massive lag
Thanks for your answer! That's what I thought and what I see from my uotrace tests over the time.It's typically the last servers that create the largest pings
8:00 am, December 7, 2019 Technical Issues
Dem757 replied to Disconnecting from the first few matches. PC
HiThanks for your help, I tried everything but nothing changed. So here is my UO trace results. ..
7:00 pm, March 17, 2020 Technical Issues
DIM4IK1986 replied to WORST ONLINE GAMING EXPERIENCE EVER
@EA_Cade Can I check that OU trace on ps4 or its just for pc?
6:00 pm, March 29, 2020 Technical Issues
Cheez3y replied to Unable to connect to EA Servers (PC)
Hey @EA_Darko , I've already tried all the solutions mentioned with no success. I don't think it is a connection issue, since my internet is working fine and I can still play Apex Legends. I..
1:30 pm, April 8, 2020 Technical Issues
Chapstick_87 replied to Losing connection from EA servers with great network connection
Here are screenshots, they are from when I was troubleshooting with EA Help! They had me do speed tests, delete corrupted files, and run a UO Trace. ..
12:30 am, April 4, 2020 Technical Issues
BenGrigg5 replied to Trace report etc..
@EA_Darko @EA_Aljo what can you say? I’m still having issues. it’s blatant robbery in some matches. My guys literally stop. and today it’s been glitchy screen etc. &nb..
8:30 pm, December 16, 2019 Technical Issues
BenGrigg5 replied to Trace Report programs
@EA_Darko im utilizing network utility trace reports from the App Store just as EA link has said I could. if these reports aren’t detailed enough, can you recommend one thst supports your ..
7:00 pm, December 24, 2019 Technical Issues
BenGrigg5 replied to Something is SERIOUSLY wrong
Hi @EA_Darko thanks!is this trace report only able to be done with a desktop/laptop?
5:00 pm, December 11, 2019 Technical Issues
BenGrigg5 replied to New equipment. Trace Reports done.... it’s still the same.
@EA_Darko Sure Trace_Route-eas..
6:00 pm, December 19, 2019 Technical Issues
Barcarana9 replied to Error occurred downloading the FUT squad updates
I am playing FIFA 20 in PC origin. Whenever I connect to Online season or cup matches I see the following error in FIFA 20 "There was a problem with the online squad check. Please try again later..
8:30 pm, February 1, 2020 Technical Issues
BL83 replied to I cant play a match on fifa 20 keep losing connection to the EA servers
Hey Darko I've got the same problem and when you look around the web, loads of people are having the same problem. Until now I broke the WL and now the rivals aswell &..
9:00 pm, January 28, 2020 Technical Issues
AvengerRanger replied to everything freeze
Hey @Burundel , Sad to hear it. Maybe you could try these steps: 1) Troubleshooting connection problems: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/ 2) I..
7:30 pm, June 3, 2020 Technical Issues
AvengerRanger replied to disconnection in all matches
Hey @dcs3000 , Sad to hear it. Maybe you could try these steps: 1) Troubleshooting connection problems: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/ 2) If..
7:30 pm, June 3, 2020 Technical Issues
AndyBiel replied to Fifa 20 Online Poor
Hi, I've sent you the UO Trace. Thanks.
8:30 pm, January 27, 2020 Technical Issues
Akanyom replied to Very low latency fifa 20 pc
These are the results from the UO Trace. ..
6:00 pm, January 24, 2020 Technical Issues
