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znevel2more replied to Unable to connect to ea servers on PC platform
I have already done all of those and it still does not solve the problem. Here is my uotrace result. ..
2:30 pm, April 30, 2020 Technical Issues
waseemabdul7 replied to UO trace
Can you please check this UO trace? This one is on another internet connection. It is on 4g and I did all the troubleshooting steps ..
7:30 pm, April 19, 2020 Technical Issues
viccuccia replied to FIFA 20 input delay and slow gameplay
I'm experiencing the same issue as many. To save time here are all the steps I've done: - Rebuild database- Change ISPs- Restore License- Using Wired connection- Reinstall Fifa- Delete Saved Data..
12:30 am, April 3, 2020 Technical Issues
uKraaazy replied to Disconnect issues on FUT Rivals
Attached UO trace. All looks fine.Highly doubt I am connecting to this specific server when playing games as the ping isn't very good. ..
10:00 pm, November 19, 2019 Technical Issues
tykesgroove replied to Fifa 20 online - lag on Seasons but not Pro Clubs
@EA_Darko thanks for getting back to me. I will go through the steps when I get a moment and report back (although on quick look I have tried most of these already - except the UOtrace info)...&n..
12:00 am, April 28, 2020 Technical Issues
traceyhard151 replied to Kit Clash In FUT
I had same issue 3 times. Changes kit and its fixed
12:00 pm, November 17, 2019 Technical Issues
titopouchka replied to Unable to reach you Support
Here you go.Apparently the issue is known and you will communicate "soon" about it for compensation. ..
4:30 pm, April 17, 2020 Technical Issues
tcamposleal replied to Weekend League Connectivity
Hi, I have been having a lot of disconnection issues playing FUT. When the match starts, the servers drops me after 2-3 minutes playing. Its very very anoying because I also loose the points of t..
9:30 pm, March 21, 2020 Technical Issues
spinacz14 replied to apparent latency issue on xbox one x
can you help me to interpret the results of uo trace ? ..
7:00 pm, February 16, 2020 Technical Issues
shadwbomber replied to FIFA 20 crashes on PC every 10 mins
This is the crash dump file. Microsoft (R) Windows Debugger Version 10.0.19528.1000 AMD64Copyright (c) Microsoft Corporation. All rights reserved.Loading Dump File [C:\Users\rpras\Documents\FIFA ..
7:00 pm, March 22, 2020 Technical Issues
scottrama00 replied to Constantly getting disconnected from the EA servers seasons FIFA 20
I have already tried all these trouble shooting steps multiple times, I’ve even factory reset my PS4 and still no luck.I’ve been in multiple live chats with EA employees who always recommend the s..
9:00 am, February 5, 2020 Technical Issues
schellix replied to Fifa 20 disconnected mid game
@EA_Cade Can we please stop these copy paste replies here? People are generally already checking these things and have gone far beyond.I have the same problem did everything including UOTrace and chec..
11:30 pm, April 21, 2020 Technical Issues
sc0rcher_108 replied to Disconnections FUT 20
Hi @EA_Cade thanks for the response. It is definitely not my internet connection. I get kicked out of the game and pushed back to the FUT menu. Sometimes it shows the opponents squad loading..
9:30 am, April 10, 2020 Technical Issues
rr3inert replied to Slow slower slowesr
@EA_Aljo I've been looking at a couple of UOTraces, and it seems the pings are always reasonable when in Europe. Then when the IP's enter the US, the pings get a lot higher.Is the signal me..
3:00 pm, February 10, 2020 Technical Issues
oridamari1 replied to button delay help please EA!
when they see that your UoTrace is good they will completely ignore your post. they are just searching for packet losses and high ping range.they don't have solutions for people with a good internet c..
11:30 am, December 22, 2019 Technical Issues
naveed007777 replied to Can't connect to ea server after updating PS4 version 7.50
I have tried open DNS, and resetting router, wired connection, WiFi, reboot PS4 but still not working. I downloaded UO trace software but it doesn't run because of China internet maybe. I tried with v..
4:00 pm, April 16, 2020 Technical Issues
nailman86 replied to Huge delay on online game
Hi, Yes I have checked everything - this brings me to UOTrace. I was checking different DNS also - open and from Google. Nothing is working. Game now is terrible - full of lags and delays.F..
10:00 pm, April 25, 2020 Technical Issues
mirelionut95 replied to You lost connection to your opponent.
@EA_Cade wrote:Hi @mirelionut95,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
6:30 am, April 7, 2020 Technical Issues
leonosm replied to High pings in UOTrace FIFA 20
Did you manage to resolve it?
12:00 pm, April 21, 2020 Technical Issues
kunlegendy replied to Unable to connect to EA servers
I'm using a console. How can I do a U trace using a ps4
6:30 pm, April 24, 2020 Technical Issues
jhunze replied to Delay in gameplay, unresponsive players.
@pillow344 Yeah its totally crazy, and makes you not want to play the game anymore. It takes al the fun away. The green bars don't say anything about what your game is going to look like gameplaywise,..
11:00 am, April 5, 2020 Technical Issues
iic1984 replied to Fifa 20 servers list and location
Hello Darko, i have done the Connection troubleshooting steps you have mentioned. Can you plase take a look at the results, i am from Romania playing on a Ps4, i have a 900+mbs/downlo..
1:00 pm, January 5, 2020 Technical Issues
general-mps replied to cant connect to ea servers , disconnect during game pc
Spoiler (Highlight to read) Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worstBTHUB 192.168.1.254 1 0ms* Unknown Host * 172.16.14.161 2 4ms* Unknown Host * 31.55.185.17..
6:30 pm, April 1, 2020 Technical Issues
dariogieselaar replied to Experiencing latency
I'll just post my traceroute and pathping. Two of them are via VPNs, the filename should indicate which ones. https://gist.github.com/dgieselaar/b38d691981bfd3d8d0094c3506d425bd
10:30 am, December 4, 2019 Technical Issues
cornishp replied to Being kicked from ea server
@EA_Darko Thanks for the reply I’ve tried all the troubleshooting thats they have already.What’s UO trace?But how could they kick me last night?
8:30 am, June 25, 2020 Technical Issues
coloursplash8 replied to kante and others missing , untraceable Trezeguet in place ,Fifa 20
hi I got told to contact you guys on the forum as I had originally spoken to the team via the helpline chat
2:30 pm, December 12, 2019 Technical Issues
calum769 replied to Fut champs is a joke this weekend
Same mate, I’ve felt delayed/unresponsive about 2 weeks. Delayed turning/dribbling, occasional speed up lag last weekend even on a wired fibre connection. These servers are a complete joke, it’s v..
3:30 pm, May 2, 2020 Technical Issues
borginhos14 replied to I'm being disconnected during the division rivals match
Hello darko,Before you even refer me to this article and those steps, I had already seen it and done all the steps, but I still can't play the division rivals until the end of the match.Talking about ..
7:00 pm, April 19, 2020 Technical Issues
ben1bob replied to 4 Disconnected Games While I was winning
Never had disconnects before last week. Last week in WL I had three. This week I've had six. But the community manager will soon be along to say all our Internet is awful and to ..
9:00 pm, June 28, 2020 Technical Issues
ashray2539 replied to Fifa 20 servers list and location
Hello, I am playing from the northern part of India, my ISP needs to know what trace he needs to run in order to improve his services.
6:00 pm, January 28, 2020 Technical Issues
anasameen84 replied to Slow gameplay
This is another UOTrace report , I want to explain to you. The level of my frustration, it unbelievable who difficult its to play the game, like I’m living in Canada and my internet provider is the ..
9:00 pm, March 2, 2020 Technical Issues
YDRGBD replied to Ping ping ping...
HAHAHAHTERRIBLE!!!!I HAVE THE SAME UO trace like the man above.Your mate DARKO said to me contact my ISPAHAHAHA i can host all your servers on my bandIm playing on PC and its TERRIBLE!!2-3 sec button ..
10:00 pm, April 28, 2020 Technical Issues
YDRGBD replied to Fifa 20 online - lag on Seasons but not Pro Clubs
You give same solutions for me, his UO trace and every UO trace are the same for everyone. Useless agent.Fix your servers.
10:30 pm, April 28, 2020 Technical Issues
Vinsanity087 replied to Server Lag
@Mr_Giallorossi I don't know if you have checked properly the pic before replying, but as you can see, If the average ping is over 250 on the hops forced by the EA network, is not a ISP problem...
12:30 pm, February 23, 2020 Technical Issues
Topspin2005 replied to Fifa 20 connection lost all the time
Yes, it happens for me as well on PC in about every 2nd or 3rd match in rivals.Here is my Trace-Log:https://imgur.com/a/kh5mAUp
2:00 pm, December 29, 2019 Technical Issues
Thebearded1dr replied to Division rivals losing connection to opponents
Here's the result of my trace: (159.153.64.173), 64 hops max, 52 byte packets
5:30 pm, June 27, 2020 Technical Issues
TechniproX replied to draft resulting in loss even though i didn't leave nor diconnect
I had already done the self help tool and the troubleshooting with a live chat advisor, attatched are my UOTrace results, never did my ping go over 100ms, the highest result was 90ms and in the %lost ..
6:30 am, December 21, 2019 Technical Issues
TahConman replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
I can play all other game modes except for FUT and did all the network troubleshooting. Still nothing works. I did the trace and it also said excellent connection so im losing my mind at this point,
2:30 am, April 28, 2020 Technical Issues
Str8hii replied to Trace Report. What does it mean?
Dont even bother its not ur connection its ea servers they just gonna end up lying its on ur end
11:00 pm, December 11, 2019 Technical Issues
Staxdoobie replied to Should I do Scream Pique? on November 4, 2019 4:17PM
Gnomenclature wrote: » I completed him with untradeables and 15k - packed bernardo Silva so it only really costed untraceable. Won't make my team now, but I'm certain I'll need him later on lol. It..
2:00 am, November 5, 2019 Ultimate Team General Discussion
Sri_balaji1993 replied to how to manually select servers in FIFA 20 PC
Hi, I always seem to connect to 2 servers when I play FIFA one is 159.153.224.215 and other one is 159.153.224.191, these 2 servers are outside of Asia and in UOtrace i get an a..
3:30 pm, June 9, 2020 Technical Issues
Riviera_Kid_72 replied to Getting disconnected from EA Servers Fifa 20 XBOX One
@EA_Cade OK thanks, here you go! ..
6:30 pm, June 10, 2020 Technical Issues
R0ss0ner01899 replied to Fifa 20 servers that are the nearest to Toronto?
@EA_DarkoI've done all the troubleshooting steps. The modes are all FUT games (division rivals and WL) or any other online game. The issues are button delays, buttons not registering, and always playi..
5:00 pm, December 19, 2019 Technical Issues
PelzyWelzy replied to Should I do Scream Pique? on November 4, 2019 4:19PM
Staxdoobie wrote: » Gnomenclature wrote: » I completed him with untradeables and 15k - packed bernardo Silva so it only really costed untraceable. Won't make my team now, but I'm certain I'll ne..
2:00 am, November 5, 2019 Ultimate Team General Discussion
Pandorox12 replied to DNF modifier for nothing
@EA_Cade Thats all I keep hearing is about a uo trace which I dont have a machine capable of running uo trace, also how come it came up saying my opponent disconnected then? And I don't think it's fai..
11:30 am, July 2, 2020 Technical Issues
Mr_Giallorossi replied to why do EA ask everyone to run a UO Trace to easo.ea.com ??
thanks @EA_Cade for your answerso you only look for packet loss and and the average difference between best/worst ping not the ping time itself ? or you have an average time for each location that dec..
3:30 pm, January 17, 2020 Technical Issues
MaichM_keny replied to Connectivity to Servers.
Here is a trace route 1579202310086..
7:30 pm, January 16, 2020 Technical Issues
MadRedPirahna replied to transfer marker doesn't work on the mobile app
hello @denbleeke •Restart the modem / router •Temporarily disable or turn off other devices that use the internet network.•Perform a clean boot •Flush the..
7:30 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Wont Load FUT
Hello @Tqdzfl353oota ! What platform do you play on? Please try this steps: Check internet connectionRestart the modem / router If you play on PC: •Check har..
4:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Unbelievable game delay and button lag !!
Hey @loma001 Sorry to hear you're experiencing connection issues.That's called speed up lag and it's caused by packet loss. In your UO Trace you can see the % loss column, those need to be at 0 o..
11:00 am, June 23, 2020 Technical Issues
