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EA_Cade replied to Colour Blind and Ref's kit.

Hi @Snoopgeorgio,Sorry to hear it. The Bob Marley kit, Ramadan kit and the No Room for Racism kit are all being looked into at the moment for this reason. -EA Cade

3:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Coins not added

Hi @maomar711,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Coins are hacked

Hi @joepiert,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Code redeemed no pack rec

Hi @markeaton13,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Code

Hi @Maccachappie1,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3..

8:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Co Op season match making

Hi @ymohanbyne695,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Club deletes

Hi @Madders10lcfc,At the moment, once you've used all your available deletions you won't be able to delete further. -EA Cade

9:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Club Est. Date incorrect

Hi @Zambooca,I'm not showing that you ever played FUT in FIFA 19, if you skip a year in the franchise your Est. date will reset. -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Cheaters in FIFA

Hi @EpicOlimpo,You can report suspected cheaters via the steps here: http://bit.ly/EAReportPlayer -EA Cade

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Chat

Hi @Johnleahy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Change team Fut Team

Hi @rumekinho,Once the name change has been completed you won't be able to change the name again. -EA Cade View in thread

4:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Change Club Name

Hi @rassegee,Why exactly did you need to delete your club to fix an error? You cannot change the name of your club more than once this year. -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Champions edition Gold packs

Hi @theMat1993,   That promotion has now ended, you can see more information regarding this here.  -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Career mode bug

Hi @Anna123Cutie,This issue should be resolved as of Title Update 5, are you using a save file that was created pre-patch? We cannot modify your career mode saves retroactively on our side. ..

5:30 pm, December 5, 2019 Technical Issues

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EA_Cade replied to Career Mode Issues Megathread

Hey all,    This thread was created back in September to be a centralized location to provide feedback on FIFA 20's Career Mode. With the release of various fixes and tweaks over the 6 ..

4:30 pm, November 22, 2019 Technical Issues

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EA_Cade replied to Captcha Verify Error

Hi @mrsmeds99,Sorry for the delay, is this still happening? -EA Cade

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Captcha Not Loading

Hey all, Can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way?Once you connect via a hot spot you should be able to get back in via your usual connection..

3:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Can’t use the app

Hi @SjansPanther38,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Can’t sell fut 20 players

Hi @haringarach1111,Are you doing this in the app or on the console? If you're on the app can you try connecting on the console to resync the account? -EA Cade

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Can’t play fifa 20

Hi @mikelibanez8,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

7:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Can’t pick player from market

Hi @panks618,You need to force the market to refresh, try changing the search price by 100 coins and searching again. -EA Cade

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Can’t login to ea when trying play pro clubs or sesons

Hi @bobmalone1990,What happens exactly when you try to play? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Can’t log into companion

Hi @JoshRobertsonnn9,Can you show a screenshot of what you're seeing? -EA Cade

9:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Can’t load into pro clubs

Hi @Lawry1256,Sorry to hear it, what platform are you playing on? -EA Cade

4:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Can’t link ea to psn because I don’t receive security code email

Hi @jordiramos2,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Can’t get into rivals matches

Hi @Jamieando1,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Can’t get in contact to ea help desk

Hi @Kj_Huey0320,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Can’t get fut champs points

Hi @mrstfctt,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Can’t get any icon swaps players

Hi @eeefsf,Ill need more information than that to look at this, can you share any more information and the squads please? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Can’t connect to ultimate team not due to internet problems

Hi @Itz_brfc9,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

5:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Can’t connect to server

@jowanlouie1977 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

4:30 pm, April 5, 2020 Technical Issues

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EA_Cade replied to Can’t connect to Ultimate Team

Hi @byPxL,You have an account issue blocking you from connecting, please reach out via @EAHelp on Twitter or http://bit.ly/EA_Contact_Us to have this issue addressed. -EA Cade..

9:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Can’t connect to Fifa 20 ultimate team

Hi @jamiego26,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

10:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Can’t connect EA fifa 20 to switch

Hi @charob1111,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Can’t activate profile

Hi @ygorcomy,This is the English Answers HQ board, can you please fully translate the text in your image so we can better assist? -EA Cade

4:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Can’t Find My Packs FIFA 20

Hi @Johnwesleyjdub,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Cant verify my fifa 20 ea account on xbox one to connect to online servers

Hi @oAviii,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Cant sell my coutinho even though i own him and hes tradeble

Hi @Pcffc83,You disconnected from your last game, that locks your players until you reconnect on the console. Once you reconnect you can sell him as normal. -EA Cade

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Cant login to Ultimate Team

Hi @serkanyil,Sorry for the wait. Is this still happening? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Cant login

Hi @shaky0000,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

9:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Cant find my fut players in club

Hi @Sondren1123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Cant connect to online fifa

Hi @DaDabbingDino,Is the account that cannot connect of age and linked to an EA Account? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA ..

7:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Cant connect to EA servers

Hi @Damonkef789,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

4:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Cannot connect to servers and when I do on the rare occasion I get 800+ ping to

Hi @ZzSam98zZ,Sorry to hear it. What system are you playing on? -EA Cade

3:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Cannot connect to EA Server

Hi @SMUsamage80,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Can`t launch my brand new FIFA 20

Hi @Axs1471Sxa3191,FIFA 20 doesn't come in a 6 DVD package, can you show me a picture of what you purchased? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Can't save personal settings or set active profile - can't play!

Hi @gore_org,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Can't register for the weekend league

Hi @Diamovski,Odd, can you try on the web/companion app? -EA Cade

4:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Can't put players on auction (ultimate team)

Hi @bovernaut,Are the players untradeable by chance? -EA Cade

9:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Can't play FIFA 20 online with EA child account on Xbox one

Hi @gro1900,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to ..

3:30 pm, May 2, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.