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EA_Cade replied to I keep disconnecting from servers mid match in draft, im also using points!!!!!

Hi @LeagueofTurtles,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..

8:30 pm, February 19, 2020 Technical Issues

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EA_Cade replied to I get lots of lag or delay in my game

Hi @doyler28,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

9:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to How to port forward?

Hi @richie-mccaff,We can't walk you through Port Forwarding here I'm afraid. If you're playing on a Console and not PC it's far easier to set a Static IP address to your console and DMZ that instead ..

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to How do i change my email through fifa 20,

Hi @Marcosprat,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

2:00 pm, June 24, 2020 Technical Issues

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EA_Cade replied to Got stuck at the end of game

Hi @skinnyboat6,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

10:00 pm, March 12, 2020 Technical Issues

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EA_Cade replied to Games lagging massively

Hi @topchambers82,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..

9:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Gameplay issues

Hi @bigGucciso5a300,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time ..

4:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Game wont launch

Hi @Pakosw11,Can you run through these http://bit.ly/PS4Safe_Mode steps and then select Rebuild Database and let me know if that helps? -EA Cade

8:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Game won't install on my Xbox!

Hiya @dazmurph.   Xbox support has an article up here with some steps on this error code. Can you run through them and get back to us? -EA_Cade

10:30 pm, March 6, 2020 Technical Issues

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EA_Cade replied to Game won't end

Hi @gandsxbox1,Sorry to hear this, usually when this happens it's caused by a disconnect during the match data reporting that causes a hang. This link http://bit.ly/SelfServiceFUTDraft will walk you t..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Game crashed during Draft

Hi @fredrickrolled,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

9:30 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Fut matches freezing, then really bad speed up lad! Unplayable

Hi @shaft7africa,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by ..

10:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Fut 20 draft issue

Hi @kielyons85,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Fifa PC players stop moving

Hi @Godfried009,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by p..

6:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa 20 stuck on loading screen

Hi @coolguylife,Can you run through these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database please and get back to us? -EA_Cade

10:30 pm, March 6, 2020 Technical Issues

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EA_Cade replied to Fifa 20 ps4 unable to connect

Hi @ersiinkurt,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Pause and Delays happen

Hi @leonosm,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZin..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to FUT20 Champs speedup lag

Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..

2:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to FUT draft lost connection

Hi @Georgeyboy1123,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to FUT DRAFT ONLINE ERROR

Hi @Bandi_Wayne,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FUT DRAFT

Hi @Dadacr72005,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

10:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to FUT DISCONNECTION ISSUES

Hi @pellinski,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other playe..

10:30 pm, December 3, 2019 Technical Issues

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EA_Cade replied to FIFA Freezing during offline & Online gameplay. Fix needed.

Hi @Bolty3108,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20 SPEED UP LAG

Hi @FRF83,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing ..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE

@vishnupradhan In addition to what @MadRedPirahna said, Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. ..

2:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Consistently freezing during Online matches.

@aBoxofJujubis Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by D..

5:30 pm, January 19, 2020 Technical Issues

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EA_Cade replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!

Hi @FlukeyLuk3y,Sorry to hear it. Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Ea server pulling through an incorrect email address?

Hi @Irishliamo,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Draft disconnected

Hi @pikaboo112,Sorry to hear that. This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

6:30 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Draft

Hi @BBeni911,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

10:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Div Rivals sped up & unresponsive gameplay

Hi @gl3w,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing t..

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Disconnected twice after scoring

Hi @mepics,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Disconnected from 2 draft finals and can’t get hold of an ea advisor

Hi @910599,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

5:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Disconnected draft final and didn’t receive right rewards

Hi @perkinsjames1,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other p..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Didn't receive Prime Icon Pack

Hi @1ozil1,FIFA will only show you 30 packs at a time in game, you should be able to scroll through all your available packs in the web or companion app however. -EA Cade

2:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to DISCONNECTED AFTER DRAFT ENDS

Hi @MagicDom,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player..

6:30 am, November 24, 2019 Technical Issues

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EA_Cade replied to Cuts game halfway through

Hi @tommytynan1,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Critical block during the games

Hi @JackRiaz,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Constantly disconnecting since the game launched!

Hi @shaheen756,Sorry for the delay! The issue that troubles me on your pathping and traceroute is that your speed is fine throughout, you just reach a point where you can just no longer connect to us...

5:30 pm, November 11, 2019 Technical Issues

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EA_Cade replied to Constant speed up lag in every single game

Hi @JoshEll2002,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by D..

5:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Connection

Hi @Jensen11233,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

9:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Can't play online friendlies in fifa or fut20

Hi @Anarki301,Most of the time this is an IP conflict where one of your ISP's has assigned an IPv6 address to you that doesn't play well with IPv4. I would recommend setting up a Static IP to your con..

3:30 pm, January 17, 2020 Technical Issues

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EA_Cade replied to Accidently listened tots son through the lag

Hi @roeldekkers3,That's not something we offer assistance with I'm afraid. -EA Cade

7:00 pm, May 1, 2020 Technical Issues

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EA_Blueberry replied to No longer have access to EA/Origin account linked to PSN

@AlexOb20 Hey there! I hope you were able to update your account details by now and wanted to shed a little light on the situation you went through. Our contact volumes are abnormally high right ..

9:00 pm, December 1, 2019 Technical Issues

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EA_Barry replied to unable to connect to ea servers

@uinsultedme    The following links will help you with connectivity from basic through to advanced:    http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://www...

11:00 am, April 28, 2020 Technical Issues

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EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 1:54PM

Reyhz wrote: » @EA_Andy Thank you for your reply ! When could we expect an improvement on this? Do you think the team can help us? Thank you in advance Dates and times aren't something I can pr..

12:00 pm, November 5, 2019 Ultimate Team General Discussion

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EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 12:49PM

PegLeg wrote: » @EA_Andy another fix to add to the ever growing list Not strictly a fix on this occasion - the name can be changed through an objective., I do get however that last year there wer..

12:00 pm, November 5, 2019 Ultimate Team General Discussion

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EA_Aljo replied to loss of coins

Hi there, @Evanmanukearney.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..

3:00 pm, March 18, 2020 Technical Issues

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EA_Aljo replied to i packed a tots and sold him but didnt get my money on fifa 20 ultimate team

Hi there, @0783gigo.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!..

10:00 pm, May 5, 2020 Technical Issues

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EA_Aljo replied to cant login fifa 20 ultimate team wrong email on the login verification

Hi there, @niveadart.   If you don't have access to the email on your account, you'll need to go through the account recovery process. More information on that can be found here: https:..

6:30 pm, April 6, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.