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EA_Blueberry replied to PC Error getdeviceremovedreason
@bacchus99 Hey there! There's a variety of things that can lead up to that error and we may need to try a few things out to see what sticks for you. Can you upload a DxDiag so we can firs..
7:30 pm, February 16, 2020 Technical Issues
EA_Blueberry replied to No longer have access to EA/Origin account linked to PSN
@AlexOb20 Hey there! I hope you were able to update your account details by now and wanted to shed a little light on the situation you went through. Our contact volumes are abnormally high right ..
9:00 pm, December 1, 2019 Technical Issues
EA_Blueberry replied to Fifa 20 ultimate team keeps crashing
@iphantomh12 Are you on Xbox One, PlayStation 4, or PC? /Blueberry------------------------------------------------------------------------------------------------..
8:00 pm, November 13, 2019 Technical Issues
EA_Blueberry replied to Fifa 20 online friendly match bug
@fr0d3X_11 Are you and your friends on PS4 or PC? /Blueberry-------------------------------------------------------------------------------------------------Hey t..
6:00 pm, November 24, 2019 Technical Issues
EA_Blueberry replied to FIFA 20 not loading
@kjaskur Hey my friend are you still stuck at the loading screen? If you have any Non-Xbox One devices plugged into the USB slot try removing them and perform a quick power cycle with the..
1:30 am, March 18, 2020 Technical Issues
EA_Blueberry replied to FIFA 20 not launching by origin
@satyajit092 Seems like you're on a laptop. It's possible your game is being launched from the Intel card instead of your Nvidia card. Can you go to the Nvidia control panel and add Origi..
3:00 pm, April 8, 2020 Technical Issues
EA_Blueberry replied to Cant connect to Ea servers in Fifa 20
Hey, FIFA fans.We are currently investigating some connectivity problems with our games, including FIFA 20. Thank you for your patience while we look to get the servers back up and available for you a..
6:30 pm, November 19, 2019 Technical Issues
EA_Barry replied to second-hand ps
@timrollemannnn You need a different console. If that person really is a friend, they will let you return the console and give you your money back.
2:00 pm, April 1, 2020 Technical Issues
EA_Barry replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@finleyjenk474 @avass5555 @griffo2010 @Fr000 @harveyblue123 The relevant teams are currently looking into this issue. While that work is ongoing, please try the..
5:00 pm, November 21, 2019 Technical Issues
EA_Barry replied to Your account does not have the required privilege to access this feature- DR
@jdf1971 Check that your XBL Gold subscription is active Check you are using an adult account It is possible your account may have been actioned (banned) by Microsoft. ..
10:00 am, February 19, 2020 Technical Issues
EA_Barry replied to Used EA origin code
@puska06 Make sure you are logging in to the correct Origin account. If you are sure you are doing that, contact us as below and we can check your account, thanks. Click the..
2:00 pm, January 20, 2020 Technical Issues
EA_Barry replied to Too many computers have accessed this account version (fifa 2020 origin)
@EzioBanhart That error should resolve itself within 24hrs or so, thanks.
10:00 am, April 3, 2020 Technical Issues
EA_Barry replied to No commentary
@Bradhuang05 Check that you have your console audio set to Linear PCM and 2ch. Stereo: https://manuals.playstation.net/document/en/ps4/settings/audiooutput.html Thanks..
11:00 am, April 17, 2020 Technical Issues
EA_Barry replied to NO CUSTOMER SUPPORT FOR TWO WEEKS?!
@gyenizsegab Support is not currently available on Sundays, so that is possibly the reason you are seeing that message: We’ve temporarily changed our support hours to limit..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to My fifa account got hacked and used for coin transfer but no advisor could help
@Promaster35 References to that website removed so as not to tempt players into a situation that could end up like yours. If you suspect your account may have been compromised, ple..
2:00 pm, November 19, 2019 Technical Issues
EA_Barry replied to My account got hacked.Is there any way that I can get my stuff back?
@Majomgyerek34 Please see the following link for info and steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
5:00 pm, November 24, 2019 Technical Issues
EA_Barry replied to Mid Icon SBC Reward
@Spaniard95 We will not be able to do that for you, sorry.
9:30 am, April 7, 2020 Technical Issues
EA_Barry replied to Keeps saying my account is invalid and won't let me access any online service
@6y6655ythy Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If you..
4:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to It says my account is invalid
@pimpyamomma Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If yo..
2:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to Issue : unable to log into my ultimate team
@adityagadhavi67 There are multiple reasons you could be seeing that error, please see the following link for info on those: https://help.ea.com/en-us/help/faq/not-able-to-connect-..
1:30 pm, March 11, 2020 Technical Issues
EA_Barry replied to Invalid account?
@XtremePlayer4 @Lyonzie_09 Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your..
9:30 am, April 27, 2020 Technical Issues
EA_Barry replied to I've been scammed
@standeman8864 Never EVER give anyone your account details. There are two people who need your account details, you and us; and we already have that info. -------..
4:30 pm, December 27, 2019 Technical Issues
EA_Barry replied to I need help sos
@gnesis2705 You need to use the Origin account that the game was purchased on. Please see the following link for info on resetting your password: https://help.ea..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to Hi
@BigMorrisYano Boot your console in Safe Mode and then choose Option 5, Rebuild Database: https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---sy..
2:00 pm, June 29, 2020 Technical Issues
EA_Barry replied to Help me ea server down xbox
@SaudiSuper-7 Please see that link for info on why you may be seeing that message: https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/ Thanks. ..
3:30 pm, March 25, 2020 Technical Issues
EA_Barry replied to Hacked
@nikchris2231 Posting personal info on a public forum is not a great idea, try to avoid that in future. Please see the following link for steps to take if you think your account ma..
3:30 pm, December 3, 2019 Technical Issues
EA_Barry replied to Fifa20
@Aqeel123221 Please see that link for info on why you may be having an issue, thanks. ----------------------------------------------------------------------------..
4:30 pm, March 24, 2020 Technical Issues
EA_Barry replied to Fifa
@el3adawyy Pack luck is uniform and unchanging for everyone, there is nothing a player can do to change that. Thanks. ------------------------------------..
3:00 pm, January 7, 2020 Technical Issues
EA_Barry replied to FIFA 20 crashing on start up
@bluephoenixmedia Temporarily disable your antivirus/malware software and then perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/..
1:30 pm, November 25, 2019 Technical Issues
EA_Barry replied to FIFA 20 NOT INSTALLING ON PS4
@rahul5 Delete the game, boot your console in Safe Mode and then Rebuild Database. https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stabilit..
3:00 pm, May 5, 2020 Technical Issues
EA_Barry replied to FIFA 20 Corrupted Data PS4
@MihaiBwz No that is not the reason you are seeing that error. It does seem like the download/installation is corrupt. Please go ahead and delete and redownload as stated in..
11:30 am, March 7, 2020 Technical Issues
EA_Barry replied to FIFA 20 Blurry on PC
@generaldeath2 Go to your GPU control panel and reset the default settings there, it is possible you have set something there that could soften your in-game image. Thanks. ..
2:30 pm, December 18, 2019 Technical Issues
EA_Barry replied to Error launching Fifa 20 (Win 10)
@frepet09 It is possible/likely that the issue is that your initial download was corrupt and so caused an issue. A full re-download and then reinstall is advised. Connecting your P..
10:00 am, November 28, 2019 Technical Issues
EA_Barry replied to Ea problems
@itzKhA83 Please see the link that the error refers to for info on the several reasons you could be seeing that message: https://help.ea.com/en-us/help/faq/not-able-to-connec..
9:30 am, April 3, 2020 Technical Issues
EA_Barry replied to EA is [Edit - Admin.].
@Kamratligan That depends on the Edition of the game you have and a couple of other factors, check the following link for specific details, thanks. https://www.ea.com/games/fifa/fi..
2:30 pm, December 17, 2019 Technical Issues
EA_Barry replied to EA account invalid
@DrDalevich Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If you..
10:00 am, June 4, 2020 Technical Issues
EA_Barry replied to EA account Invalid
@mason_whitmarsh @itsjustBantz @MichaelFielding Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-accoun..
8:00 am, April 28, 2020 Technical Issues
EA_Barry replied to Delete Fifa account
@bigGucciso5a300 Delete account Account deletion is permanent and can never be reversed. Deleting an account erases your personal account information from our account and ..
3:00 pm, April 3, 2020 Technical Issues
EA_Barry replied to Can’t connect to pro clubs
@BaryCorr10 @MOET13 Check my post below, there are a few steps that may help you: https://answers.ea.com/t5/Technical-Issues/Pro-Clubs-Blank-screen-when-going-into-Pro-Clubs/m..
3:00 am, December 11, 2019 Technical Issues
EA_Barry replied to Cant connect online for Fifa 20.
@jimbojonesjr1990 @kingxx88 See the following link for info on the possible reasons you are seeing that error message: https://help.ea.com/en-us/help/faq/problems-playin..
10:00 am, June 16, 2020 Technical Issues
EA_Barry replied to A problem with Fifa 20 updates
@adi1567 Please not that the type of support (phone/chat) offered to you is determined by the options you choose when making contact, so if phone support is not offered, just choose different o..
6:00 pm, January 20, 2020 Technical Issues
EA_Barry replied to "You lost your connection. Sign back in to access online features."
@dptron Please see the following link for info on that specific error message to check the possible reasons you are seeing the error: https://help.ea.com/en-us/help/faq/probl..
8:30 am, April 7, 2020 Technical Issues
EA_Atic replied to Unable to connect to ea servers fifa 20
Hey @Mariotapiag Can you take a look at our connective guide and see if that helps out. We do recommend playing on cabled connection over WIFI for better stability. /Atic ..
4:30 pm, November 15, 2019 Technical Issues
EA_Atic replied to PC Error getdeviceremovedreason
With you already trying to reinstall drivers I would suggest to try a new windows user account @YourPotato and see if that help's out. /Atic ----..
7:30 pm, February 16, 2020 Technical Issues
EA_Arrenai replied to Fifa 20 No Commentary
Hey everyone, For those running on Xbox and not getting commentary, can you try switching your audio to stereo uncompressed rather than surround sound and see if that works for you? Please let ..
2:30 pm, November 14, 2019 Technical Issues
EA_Arrenai replied to FLICKERING / FLASHING WHILE PLAYING FIFA 20 (WHY?) PLEASE HELP
Hey there, @SexyCharizard. That sounds super frustrating and distracting. Could you share a DxDiag for your PC? I'd like to take a look to see if we can figure out what's going on. ..
1:00 am, December 17, 2019 Technical Issues
EA_Arrenai replied to FIFA 20 freeze
Thanks for the reply, @torres199835. Let's see if we can track this down. Would you mind trying some troubleshooting? Please check to make sure your PS4's system software is ..
11:30 pm, November 11, 2019 Technical Issues
EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 1:54PM
Reyhz wrote: » @EA_Andy Thank you for your reply ! When could we expect an improvement on this? Do you think the team can help us? Thank you in advance Dates and times aren't something I can pr..
12:00 pm, November 5, 2019 Ultimate Team General Discussion
EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 12:49PM
PegLeg wrote: » @EA_Andy another fix to add to the ever growing list Not strictly a fix on this occasion - the name can be changed through an objective., I do get however that last year there wer..
12:00 pm, November 5, 2019 Ultimate Team General Discussion
EA_Andy replied to Megathread: Error CE-34878-0
Hey all, As @Mguzman1108 mentions this is just a generic crash error code from PS4. That being said, is this when you go into kick off? We have another thread that migh..
12:30 am, February 9, 2020 Technical Issues
