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EA_Cade replied to FIFA20 keep crashing since new update

Hi @SCA_packmanch,Are you scoring from a cross when this happens by chance? We're tracking an issue with that at the moment. -EA Cade

3:00 pm, April 2, 2020 Technical Issues

CY1U2
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EA_Cade replied to FIFA 20 unable to connect to EA servers

Hi @minikpasa,Can you provide some further information for me, what system are you playing on and what are you doing when you're getting that error message? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to FIFA 20 installation in progress

Hi @Aishaa_1303,Hiya, that's indicative of a corrupted install - have you tried deleting the app and then restarting the install? -EA_Cade

4:00 pm, December 19, 2019 Technical Issues

YeRpm
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EA_Cade replied to FIFA 20 has not launched since donwloading

Hi @yszeros,That's strange indeed, have you ensured that Origin and FIFA are installed on the same drive? Can you grab a DXDiag for us? http://bit.ly/GatherSystemInfo -EA_Cade..

6:30 pm, February 28, 2020 Technical Issues

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EA_Cade replied to FIFA 20 doesn't go FullScreen // Borderless Windowed mode stutters

Hi @obzenmc,That's odd, have you tried a clean boot http://bit.ly/Clean_Boot to see if the game launches in full screen after? -EA Cade

9:30 am, April 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20 VIP Club

Hiya @ULKA-Tely That program is run by PlayStation, you may want to reach out to their support team on this one. -EA Cade

3:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Ultimate team menus constantly freezing

Hi @nrs929,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Ultimate Freezes PC

Hi @Kurtz_Darny,Is this happening in FUT or Pro Clubs? Can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers instal..

11:00 pm, November 14, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Stuck in pre match training

Hi @OmageC,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this persi..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Squad Battles Win to Loss

Hi @JUVE1987ADP,That's odd, did you happen to notice if the loss actually recorded in your W/L/D record? Has this happened since? -EA_Cade

3:00 pm, December 21, 2019 Technical Issues

NP6FE
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EA_Cade replied to FIFA 20 PS4 HIGH LATENCY AND PING

Hi @gsr1x,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

10:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC - controller buttons are messed up

Hi @imhoufis,Can you try deleting the file called settings out of the FIFA 20 folder inside the My Documents folder please and let me know if that helps? -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

tlqx4
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EA_Cade replied to FIFA 20 Division Rival rewards mistake

Hi @amadfh67,I'm showing that you received the correct rewards for Division 10, Rank 1. If you jumped a full division or two in your case you'll receive the highest reward for the division you started..

3:30 pm, April 9, 2020 Technical Issues

g8Jen
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EA_Cade replied to FIFA 20 Dempo-Black Screen

@dynamo-fanKyiv wrote: @EA_DarkoI finally launch FIFA 20 Demo! Just install these Windows updates: KB3000850, KB3003057, KB3014442, KB4512938, KB3172614. You may use WSUS Offline Update (method b..

8:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Crashing on PC

Hi @broCedric,Can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that helps? ..

2:00 pm, January 16, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Crashing after Windows 10 and GeForce Driver Update

Hi @Coach_Jacobs,That's no good, have you already tried rolling back the driver? -EA Cade

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Companion App - can't login, verification code never arrives

Hi @scottyb13587,I do apologize that we missed you when you made your original post! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for..

12:00 am, December 10, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Career mode BUG with swapped teams

Hi @vladislav_ysl,Sorry for the delay, does this happen every time you load Europa League standings in that save?Does this happen in all saves or just this one? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

GRkn6
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EA_Cade replied to FIFA 20 Career Mode No Prize Money Received

Hi @faizaan1726,If memory serves that prize money is released when the transfer window opens. Did it not do this for you then? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Career Mode Freezes/Infinite Loading Screen

Hi @kismilliomos,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Bug in champions or career mode

Hi @raulespurz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this p..

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FIFA 20 BRIGHTNESS AND CONTROLLS BUG

Hi @xEw0k3d,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

9:30 pm, January 23, 2020 Technical Issues

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EA_Cade replied to FIFA 20 - Tournament Crashing

@jrtovar99 Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

8:00 pm, November 11, 2019 Technical Issues

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EA_Cade replied to FIFA 20

Hi @inmyleague00,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that he..

7:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to FIFA 09 player

Hi @dante2564,I'm showing that you received and opened the pack for that challenge. -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Every mode except UT broken

Hi @TheLegendarii_8,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then le..

4:00 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Error with player in pack

Hi @DrewSTaylor,I'm showing that you pulled Kante at 8 AM UTC on the 9th. At that time Defenders were in packs not Midfielders. All TOTY players were released again about 3 hours after you pulled Kant..

6:30 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Error with FIFA Fut. SBC. National pride Spain.

Hi @S1nex,Currently that SBC needs to be completed from the console, not the companion or web apps. It's been sent up for investigation. -EA_Cade ..

4:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Error when submitting sbc

Hi @jay1official1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Error when submitting SBC

Hi @YapperCan,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that says Squad Update or FUT Squad Update. Then let me know if this persi..

5:00 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Error unable to save personal settings

@bobbyhoskino    There's a thread on this over here with some steps that should resolve this for you.  -EA_Cade

7:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Error loading the captcha from the captcha service provider?

Hi @SpykeLaaHD,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Error connecting to FIFA Ultimate Team

Hi @VerruckterHund,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Error When using the FUT 20 Transfer Market

Hi @ABP-JAKE,That sounds like you may have hit some form of bot detection, if you place a high amount of bids in a short amount of time this can happen. Unfortunately the only option is to simply wait..

3:30 pm, February 22, 2020 Technical Issues

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EA_Cade replied to Error 0x8027025a on Xbox One FIFA 20

Hi @Maxamilion2,You're probably going to need to update the console for the game to launch. You can try this first if it's more convenient - from the Xbox dashboard select Settings- All Settings- Net..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Ea servers unavailable

Hi @IDaRrEnMe,Not showing any outages at that time, was this the Title Update release causing your issue? -EA_Cade

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used

Hey all, All you'll need to do until this is resolved is press cancel on that screen. Please let me know if that doesn't resolve the issue for you. -EA_Cade ..

9:30 pm, March 3, 2020 Technical Issues

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EA_Cade replied to EA servers disconnect issue

Hi @kingkaki2020,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

6:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to EA server disconnected. Squad battle lost

Hi @smith_utd1987,Not showing any issues at that time on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to EA Please stop it with the negative attitude!

Hi @sebastiannorge,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to EA

Hi @17Ferney,There is no way to increase "pack luck" as it isn't something that exists. You're guaranteed only what the description on the pack dictates. Reviewing your chat history I'm not able to fi..

8:30 pm, January 10, 2020 Technical Issues

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EA_Cade replied to Dynamic Camera

@thehitman_82c Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

10:00 pm, November 11, 2019 Technical Issues

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EA_Cade replied to During fifa ultimate team games my players become very hard to control

Hi @iBVENDETz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

4:00 pm, January 23, 2020 Technical Issues

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EA_Cade replied to Drag back not working with custom controls

Hi @choda996,Wasn't aware of this. I'll see that it gets to the right teams. -EA_Cade

7:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to Draft disconnected

Hi @pikaboo112,Sorry to hear that. This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

6:30 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Downloading and applying online squads

Hi @s1siyaz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:30 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Doing a good job 👍🏾

  @jovitheman wrote: I have one question, why do I have to watch an other persons replay or celebration? It’s a bit annoying to force someone to watch something that they just saw or can w..

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to Division Rivals bug, can't walking stops after a couple seconds VIDEO

Hi @SmoelieBoelie,Gotcha, can you ensure you have the latest drivers installed for the controller and let me know if that helps? Make sure all Windows Updates are installed as well please. ..

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Div Rivals error

Hi @dontmesswitboss,Sorry to hear that. What's the error message say? -EA_Cade

9:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Disconnection issues

Hi @ijediman7,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA_Cade

4:30 pm, March 5, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.