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EA_Cade replied to Unable to login to ultimate team using my wired LAN connection
Hi @vssharma556,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Unable to login Nintendo Swith Fifa 20
Hi @sammie677,That would indicate the Nintendo account is a Child Account, we cannot grant access on our side. -EA_Cade
9:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to Unable to connect to EA servers FIFA 20 Xbox One
Hi @Ricaa31,When you connect on a Hot Spot were you able to actually play a game? If so, that would clear any account issue and allow you to go back to your normal means of connecting. You can also tr..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Unable to complete the basic sbc due to it keep crashing
Hi @NICKRTGD,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this per..
6:30 pm, April 18, 2020 Technical Issues
EA_Cade replied to Unable to buy fut points most of the time
Hi @erlenror,Do you ever get an error message that the content may no longer be for sale as well? -EA_Cade
10:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019
Hi @QCsizzle,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to UnTradeable TOTW Sbc
Hi @SnowKiller267,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
11:00 pm, November 14, 2019 Technical Issues
EA_Cade replied to Ultimate team squad
Hi @stavongiii,Your previously created squad? If so, that's tied to your PSN ID. -EA Cade
10:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to Ultimate team deleted
Hi @Sparky-Wwfc,Are you saying that you logged into the PC version of FIFA 20 or the Web App? -EA_Cade
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Ultimate Team Season Rewards - preview stadium themes before claiming?!
Hi @SumFiiin,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
4:00 pm, November 23, 2019 Technical Issues
EA_Cade replied to UCL Werner
Hi @davidjacquett,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to Triangle and square not workings
Hi @Realpamflit,Sounds like you're on 2 button configuration or at least the game thinks you are. Try deleting the file called Personal Settings 1 in Customise - Delete - Profile and let me know if t..
11:00 pm, November 21, 2019 Technical Issues
EA_Cade replied to Transfermarket connection failure
Hi @cheesehead0708,That sounds like an anti-bot detection, you'll want to ease up on the transfer market for a while and it should fall off. This is an automated process, nothing we can do here to rem..
6:00 pm, December 13, 2019 Technical Issues
EA_Cade replied to Transfer market freeze cost me 200000 coins
Hi @raybuff91,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the t..
11:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Transfer market bug
Hi @amIcooL92,We have never been able to replicate an issue with the Transfer Market buying an item instead of bidding on it. If there were a bug with the transfer market we would see thousands of pos..
10:30 pm, January 23, 2020 Technical Issues
EA_Cade replied to Transfer ban
Hi @bheiiii,That would indicate that you won't be able to use the transfer market again until FIFA 21. -EA_Cade
5:00 pm, December 4, 2019 Technical Issues
EA_Cade replied to Transfer Market issues
Hi @drewal1972,That sounds like a form of bot detection, it'll clear after a period of inactivity on the market. -EA Cade
3:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Transfer Market
@amitmohanm We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market ..
5:30 am, December 27, 2019 Technical Issues
EA_Cade replied to Training Controls
Hi @abstracto9,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Training
Hi @ballbag370,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
10:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to Trainer in fut champions
Hi @kkher11,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to To people that got hacked
Hi @iLumnia / @animekid2005pl Missing content cases take some time unfortunately as they go to a dedicated team to resolve them. We have no visibility into their queue, I can only see that y..
8:30 pm, March 21, 2020 Technical Issues
EA_Cade replied to There was an error communicating with the Fifa ultimate team servers PS4
@R9Drizzy Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
4:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to There was
Hi @phibzxbox,Sorry for the delay, that sounds like something triggered a form of bot detection with your account. Is this still happening? -EA_Cade
8:00 pm, November 20, 2019 Technical Issues
EA_Cade replied to The bug of shooting outside of box
Hi @AmirMPh,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
5:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to Thats not fair
Hi @ameralomari12,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
10:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to Team of the week moments not appearing as special cards
Hi @TranceRain,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
4:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Team changing to Concept Squad after completing SBC
Hi @unhooked22,Sorry to be the bearer of bad news, but it sounds like you're submitting your squad into SBC's. Due to the fact that there are multiple messages in game on being sure and aware that you..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Team Won Premiere League Cup-Not Showing Up In Objectives-CM
Hi @jimmarshall,I believe you need to play through the entire season for that to register. -EA_Cade
7:30 pm, January 22, 2020 Technical Issues
EA_Cade replied to Team I've had every edition since FUT13 is not there when i load FUT20
Hi @EsEhm,Pressing cancel on that screen will allow you to bypass it while we investigate the issue. You had to have played FUT in FIFA 19 before June of 2019 to have your club name, established date ..
4:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to TARGET BUG
Hi @DailyTrashCan,That's working as intended, it's been like that since the beginning of FIFA 20. -EA Cade
9:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Substitution menu problem
Hi @SWARTHYANIL,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Substitutes
Hi @HaagseFrans,That's odd, can you get us a picture of what you're seeing? -EA Cade
4:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Subs on fut champs
Hi @UnbentBurrito15,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if t..
10:00 pm, April 14, 2020 Technical Issues
EA_Cade replied to Sub accounts
Hi @JamieQ17,Can I get the PSN ID/Gamertag that can't connect? -EA_Cade
6:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to Stucked on 31 Aug 2024 - Career Manager
Hi @JoeCarioca1,That's odd, can you sim passed that date? -EA Cade
6:00 pm, June 23, 2020 Technical Issues
EA_Cade replied to Stuck in two button layout
Hi @PastaPoes,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Stuck at ultimate team screen
Hi @ExKsl,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
7:30 pm, January 22, 2020 Technical Issues
EA_Cade replied to Stuck at pre-match drill in My Career Mode
@biffakwok Hello! Is this happening before a specific match or all of them? Can you sim that match and try loading the next one? -EA_Cade
9:30 pm, March 22, 2020 Technical Issues
EA_Cade replied to Stuck at match loading screen
Hi @TTordia,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
11:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to Stolen draft coins
Hi @toomz95,I'm showing that you redeemed a Single Player Draft token and it's waiting for you to pick the difficulty level. -EA_Cade Vi..
10:30 pm, December 14, 2019 Technical Issues
EA_Cade replied to Squad Builder Challenge Concept Player Issue
Hi @sandsboygaming,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer ..
11:30 pm, November 20, 2019 Technical Issues
EA_Cade replied to Sponsors FIFA 20
Hi @seboy55555,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
5:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to Sold RTTF Sancho for 27k
Hi @Liuhaonan4518,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Soccer Aid team needs a 2nd kit
Hi @helli73,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to Skill Games crashing
Hi @AntaliusAntooka,Sorry to hear this, can you try rebuilding your PS4 database http://bit.ly/PS4Safe_Mode please and let me know if that helps? -EA_Cade
11:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to Shapeshifter barta objective bug...
Hey all, I'm not seeing any trending issues related to these objectives. In order to get this reviewed we'll need to see a video of you completing the objectives in game and that they aren't being cou..
11:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to Shadow card
@DorRazabi Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
10:00 am, November 16, 2019 Technical Issues
EA_Cade replied to Settings Changed To 1 and Now Fail To Load.
@CjRlul Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this persists? ..
8:00 am, December 6, 2019 Technical Issues
EA_Cade replied to Server connection error
Hi @mrpoliceman42,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
5:30 pm, February 22, 2020 Technical Issues
