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EA_Aljo replied to Game freezing

Hi there, @bigGucciso5a300.   Can you try opening the ports for FIFA? THey're listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get s..

6:00 pm, March 17, 2020 Technical Issues

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EA_Aljo replied to Game disconnect issue afer completed squad battle

Hi there, @skinnyreptile.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..

4:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Game Too Slow

Hi there, @1936061986.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

7:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to Fut rivals gameplay very slow and button delay

Hi there, @lord_d9.   Let's see if we can get your slow gameplay and button delay resolved. First, I'd like you to power cycle your equipment with the following steps: unplug your modem..

8:30 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to Fut mode in fifa is not openning

Hi there, @zizo32755.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..

6:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Fut champs rewards

Hello, @haidersaurus.   FUT Champions rewards are released at 8:00 UTC on Thursdays. Thanks!

7:00 pm, January 28, 2020 Technical Issues

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EA_Aljo replied to Fut champs disconnect made me lose

Hi there, @St3v3ngriff.   I'm really sorry to hear about this. Was this the only time you disconnected or does it happen more frequently? Thanks!

7:00 pm, March 30, 2020 Technical Issues

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EA_Aljo replied to Fut champs

Hi there, @Augustus-AR-   Unfortunately, we don't have a way to modify records or add more games to play. I'm very sorry   If you are frequently disconnecting from matches, I'd lik..

6:00 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Fut champions things

Hi there, @mimo1097.   Did this happen in just one match or is it more frequent? Also, we've seen some success with opening ports when it comes to this issue. The ports you need to open are ..

3:00 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to Fut Champs games - constantly getting speed up lag on PS4

Hi there, @amalvm007.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..

5:00 pm, February 3, 2020 Technical Issues

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EA_Aljo replied to Full 6 days no fifa

Hi there, @LeedsUFC1    Have you tried the steps listed below?   Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate..

4:00 pm, March 4, 2020 Technical Issues

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EA_Aljo replied to Freezes on connecting to ea services

Hi there, @ToRuniteds.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

5:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Fix your servers!

Hi there, @angekeutjiu7.   Let's see if we can find out why you're lagging so much. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

7:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Fifia20 crash when playing draft

Hi there, @Vancr0w.   Try the Draft Token tool here. That will check your account to see if it qualifies for a replacement token. If you are frequently disconnecting, we should go through so..

5:00 pm, April 30, 2020 Technical Issues

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EA_Aljo replied to Fifa Points Code Issue

Hi there, @m_lavelle11.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

8:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Fifa 20: Can't play online with friends

Hi there, @Donsolu_90.   Can you and your friend take a look at the network settings screen on your consoles and let me know what it says for the NAT setting? Thanks!

9:00 pm, April 20, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 speed lag

Hello, @wifi86123. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back onl..

4:30 pm, January 7, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 review

Hi there, @EthanMcfc2007.   Can you give me some more details on what's happening? Are you disconnecting and lagging frequently? Also, do you play on a wired or wireless connection? Thanks!

7:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 objective week 6 gold fast finish

Hi there, @artemis89fr.   Can you give me some details on what your issue is? Thanks!

7:00 pm, April 21, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 error

Hi there, @aats87.   Can you give me some more details? What happens when you try to play an online friendly match? Also, are you on a wired or wireless connection? If this just started happ..

4:30 pm, June 26, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 crashing when trying to connect to EA servers (PS4)

Hi there, @jjmcnamara761.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..

8:30 pm, December 16, 2019 Technical Issues

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EA_Aljo replied to Fifa 20 crashing

Hi there, @royden458.   If you're experiencing the freezing issue that was reported this weekend, please try the steps below for the console you play on:   Xbox:1. Close the game -> ..

10:30 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 Transfer market on companion app

Hi there, @TheKingHHHx16.   Unfortunately, we're not able to unlock the market for you. You'll just need to keep playing. Make sure you are completing games and not quitting early. Thos..

5:00 pm, April 30, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 Online Friendly

Hi there, @lehpi00.   Can you and your friend check the network settings screen on your consoles and tell me what it says for the NAT Type? Thanks!

5:00 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to Fifa

Hello, @kenzieparr1.   Thanks for reaching out to us. I'm sorry to hear about the disconnects! Was it just these 2 times or does it happen more frequently? Do you lag as well? Thanks!

5:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to FUT still unable to load

Hi there, @EthanCharltonn.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to FUT crashing

Hi there, @Pandorox12.   Try going to Customize > Profile > Delete and delete the Online Squads file. Let me know if that helps or not. Thanks!

4:00 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to FUT WEB app

Hi there, @mdraks007.   Can you tell me what's happening when you try to use the app? Are you getting an error of some sort? Thanks!

6:00 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to FUT Speed Up Lag STILL!!!

Hi there, @ryvnkey.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ..

5:00 pm, January 7, 2020 Technical Issues

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EA_Aljo replied to FUT Games keep on disconnecting

Hi there, @ishan1089.   I'm really sorry for the frustration with this. Let's start with the basics and see if we can get you to stop disconnecting. I'd like you to power cycle your equ..

3:30 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to FUT Champs DNF

Hi there, @KappaFCC.   I'm really sorry for all the frustration! Let's see if we can find out what's happening. First, are you on a wired or wireless connection? Also, I'd like you to p..

4:30 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to FUT 20 - Can't Connect

Hi there, @mklinke9.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..

4:30 pm, February 26, 2020 Technical Issues

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EA_Aljo replied to FIFA20 FUT disconnects when I win and gives me a loss

Hi there, @chopalan2013.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

6:00 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to FIFA20 CONEECTION PROBLEM

Hi there, @DDDhehehe.   Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!

5:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to FIFA ultimate team 20 error

Hi there, @yuvalt1000.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

5:30 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to FIFA points

Hi there, @archee_orynbay.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. T..

6:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FIFA Points - Store is offline

Hi there, @Player_ka474pte.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let th..

8:30 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to FIFA LAGGING SAME MINUTE EVERY GAME

Hi there, @Galatasarayy98.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..

4:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 unable to connect to servers during game play

Hi there, @emcards.   If you're still having trouble with this, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your P..

8:30 pm, April 9, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 input delay and slow gameplay

Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..

7:00 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 Poor game play with friends

Hi there, @Thesimmo1. Since you're lagging in multiple modes, we should find out what is causing that. First, are you on a wired or wireless connection? Thanks!

3:00 pm, July 1, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 Full screen issue

Hi there, @UnstopableS_S.   Have you checked the visual settings to see if Windowed mode is selected? Also, try taking a look at this thread for some other possible resolutions - https:..

5:30 pm, December 12, 2019 Technical Issues

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EA_Aljo replied to Error connecting to FUT20

Hello, @Albies25.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ba..

5:00 pm, February 4, 2020 Technical Issues

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EA_Aljo replied to Earth to EA: connection problem

Hi there, @FlyingRedCat.   Can you give me some more details on what your issue is? Are you disconnecting and/or lagging in matches? Also, are you on a wired or wireless connection and what ..

9:30 pm, June 16, 2020 Technical Issues

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EA_Aljo replied to Ea serves in game play

Hi there, @tenderstephen.   I'll try to help find out why this is happening. First, are you on a wired or wireless connection? Also, what system do you play on? Thanks!

5:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Ea servers

Hi there, @gladiuspagurus.   This isn't something we have compensation available for, but we can go through some connection troubleshooting. We should do that if you're frequently disconnect..

4:00 pm, April 23, 2020 Technical Issues

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EA_Aljo replied to EA servers do not connect to enable FUT

Hi there, @praduv0809.   I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..

7:00 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to EA Please Fixxxx Serverrrr !!! :crying

Hi there, @MASTEROC7_IR.   Can you run the UO Trace again and this time send 100 packets? Thanks!

3:00 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to EA Fifa 20 Ultimate teamconnectivity issue

Hi there, @nicostremy5.   Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in ..

4:30 pm, February 4, 2020 Technical Issues

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EA_Aljo replied to Draft game loss

Hi there, @Thesturnpiplup.   You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..

5:00 pm, March 3, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.