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EA_Aljo replied to FIFA20 FUT disconnects when I win and gives me a loss

Hi there, @chopalan2013.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

6:00 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to FIFA20 CONEECTION PROBLEM

Hi there, @DDDhehehe.   Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!

5:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to FIFA ultimate team 20 error

Hi there, @yuvalt1000.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

5:30 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to FIFA points

Hi there, @archee_orynbay.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. T..

6:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FIFA Points - Store is offline

Hi there, @Player_ka474pte.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let th..

8:30 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to FIFA LAGGING SAME MINUTE EVERY GAME

Hi there, @Galatasarayy98.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..

4:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 unable to connect to servers during game play

Hi there, @emcards.   If you're still having trouble with this, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your P..

8:30 pm, April 9, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 input delay and slow gameplay

Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..

7:00 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 Poor game play with friends

Hi there, @Thesimmo1. Since you're lagging in multiple modes, we should find out what is causing that. First, are you on a wired or wireless connection? Thanks!

3:00 pm, July 1, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 Full screen issue

Hi there, @UnstopableS_S.   Have you checked the visual settings to see if Windowed mode is selected? Also, try taking a look at this thread for some other possible resolutions - https:..

5:30 pm, December 12, 2019 Technical Issues

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EA_Aljo replied to Error connecting to FUT20

Hello, @Albies25.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ba..

5:00 pm, February 4, 2020 Technical Issues

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EA_Aljo replied to Earth to EA: connection problem

Hi there, @FlyingRedCat.   Can you give me some more details on what your issue is? Are you disconnecting and/or lagging in matches? Also, are you on a wired or wireless connection and what ..

9:30 pm, June 16, 2020 Technical Issues

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EA_Aljo replied to Ea serves in game play

Hi there, @tenderstephen.   I'll try to help find out why this is happening. First, are you on a wired or wireless connection? Also, what system do you play on? Thanks!

5:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Ea servers

Hi there, @gladiuspagurus.   This isn't something we have compensation available for, but we can go through some connection troubleshooting. We should do that if you're frequently disconnect..

4:00 pm, April 23, 2020 Technical Issues

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EA_Aljo replied to EA servers do not connect to enable FUT

Hi there, @praduv0809.   I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..

7:00 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to EA servers

Hi there, @xX-Mosh45akes.   Thanks for reaching out to us. I'll try to help get this resolved for you. First, are you playing on a wired or wireless connection?

3:30 pm, April 1, 2020 Technical Issues

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EA_Aljo replied to EA Please Fixxxx Serverrrr !!! :crying

Hi there, @MASTEROC7_IR.   Can you run the UO Trace again and this time send 100 packets? Thanks!

3:00 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to EA Fifa 20 Ultimate teamconnectivity issue

Hi there, @nicostremy5.   Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in ..

4:30 pm, February 4, 2020 Technical Issues

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EA_Aljo replied to Draft game loss

Hi there, @Thesturnpiplup.   You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to Draft entered with coins, not started, now gone

Hello, @AlexSky7711.   Try using the draft token tool to see if one is available. You can find it here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. Thanks!

4:30 pm, February 4, 2020 Technical Issues

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EA_Aljo replied to Draft Token

Hi there, @PazCorp.   You can check to see if a replacement Draft Token is available here. If you frequently disconnect from matches, we should go through some troubleshooting. Just let me k..

6:30 am, June 23, 2020 Technical Issues

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EA_Aljo replied to Draft

Hi there, @sneddon2003.   You can go here to see if a replacement Draft Token is available. If you disconnect frequently, we should go through some connection troubleshooting. Just let me kn..

10:00 pm, May 5, 2020 Technical Issues

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EA_Aljo replied to Division Rivals Disconections

Hi there, @Knaves_Wise.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..

4:30 pm, June 26, 2020 Technical Issues

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EA_Aljo replied to Disconnet for FUT champs

Hi there, @hgfdsddhj.   We don't have the ability to add games. The best we can do is troubleshoot your connection. If you frequently disconnect, we should do that. Just let me know if you w..

6:00 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to Disconnection from end of game

Hi there, @xstaticxx123.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..

7:30 pm, January 13, 2020 Technical Issues

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EA_Aljo replied to Disconnected from a game in fut champs And gave me the loss now I cant get gold

Hi there, @benyears.   We're not able to modify records. I'm very sorry. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cyc..

6:00 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Disconnected FUT Champ

Hi there, @mehaau. We're not able to modify records. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cycle your equipment with th..

6:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Disconnect in weekend league

Hi there, @menkehorstmichel.   We don't have a way to modify your record. I'm very sorry. What I can do is help troubleshoot your connection. If you've been disconnecting frequently, I'..

6:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Disconection on WL

Hi there, @galopcs92.   Did you just recently start disconnecting or has it been happening for a while now? Also, I'd like you to power cycle your equipment with the following steps: un..

3:30 pm, June 2, 2020 Technical Issues

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EA_Aljo replied to Did receive fifa points

Hi there, @Loutfy233.   If you're still missing these points, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/n..

5:00 pm, February 25, 2020 Technical Issues

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EA_Aljo replied to Daniel James Future Star Objectives

Hi there, @Nett1993.   You need to score 2 goals in 2 separate games. It sounds like you've only scored 2 goals in 1 game with him so far. You'll just have to keep trying. Thanks!

7:00 pm, February 18, 2020 Technical Issues

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EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND

Hello, @dwlb666.   I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..

5:00 pm, June 24, 2020 Technical Issues

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EA_Aljo replied to Crashing

Hi there, @Dandwyer17. I'd like you to try power cycling with the instructions here: http://bit.ly/XB1_PowerCycle. Let me know if that helps or not. Thanks!

5:00 pm, December 5, 2019 Technical Issues

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EA_Aljo replied to Continous disconnects in Fut Champions

Hi there, @carbielo.   Do you also disconnect outside of FUT Champions matches? Are you on a wired or wireless connection? Thanks!

7:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Constantly DC's from servers

Hi there, @arthurbf42.   Packet loss would be the culprit here. You're getting a very high amount of it. Do you play on a wired or wireless connection? Also, was this test run on the same co..

5:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Connection trouble

Hi there, @CiqueLoco.   Are you still having trouble staying connected to matches? If so, let's see if we can find out why that's happening. First, are you on a wired or wireless connection?..

5:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Connection issue

Hi there, @0509164436.   I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..

6:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Connection is lost

Hi there, @abood202000.   I'll try to help with your connection issues. First, what system are you playing on? Also, are you on a wired or wireless connection? Thanks!

3:30 pm, March 9, 2020 Technical Issues

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EA_Aljo replied to Connection error

Hi there, @jspald.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come b..

6:30 pm, April 6, 2020 Technical Issues

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EA_Aljo replied to Connect Problem

Hi there, @Korhanb12.   Try switching your connection to a hot spot. Then, switch back to your normal network and try playing again. Let me know if that helps or not. Thanks!

5:30 pm, April 24, 2020 Technical Issues

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EA_Aljo replied to Companion app transfers???

Hi there, @jimzkys.   Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing each ..

5:30 pm, March 5, 2020 Technical Issues

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EA_Aljo replied to Coins

Hi there, @Matty_Reed19.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Tha..

4:00 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Code not working for free packs for champions edition fifa 20

Hi there, @rhys0484.   Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched.   Also, there are multiple ways to ge..

7:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Champs

Hi there, @Euanzoo.   For help with banned accounts, please see the following article. Thanks!

6:00 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Can’t login to FIFA 20 companion app

Hi there, @yaboyjosh7. What is the message you're seeing when you try to sign in to the companion app? Thanks!

6:30 pm, April 20, 2020 Technical Issues

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EA_Aljo replied to Can’t get into ultimate team

Hi there, @Haydzcon    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..

4:00 pm, April 10, 2020 Technical Issues

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EA_Aljo replied to Can’t connect

Hi there, @jakepeoples1.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Aljo replied to Can’t access my fut Champions rewards in fifa 20

Hi there, @1234556789009 FUT Champions rewards are released at 8:00 UTC on Thursdays. Thanks! View in thread

1:30 pm, June 22, 2020 Technical Issues

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EA_Aljo replied to Cannot paly online FUT20 and online seasons using my current router

Hi there, @hakeem-hmt.   Let's start with the basics. First, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes ..

3:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to Can't play online with friends (FIFA 2020 PC)

@Smexor23    Can you check what your NAT setting is? It should be open or moderate. If it's strict, this can happen. Thanks!

4:30 pm, March 19, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.