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EA_Barry replied to Entering a match has been temporarily disabled
@darrelp96 Please try playing again and let us know how you get on, thanks. --------------------------------------------------------------------------------------..
11:30 am, March 1, 2020 Technical Issues
EA_Barry replied to Email Regarding Case Information
@splitzfps When you're logged into EA Help, you can click Accounts then My Cases: https://help.ea.com/en/my-cases/ If you see no current cases, you can just ..
8:30 am, April 24, 2020 Technical Issues
EA_Barry replied to Ea problems
@itzKhA83 Please see the link that the error refers to for info on the several reasons you could be seeing that message: https://help.ea.com/en-us/help/faq/not-able-to-connec..
9:30 am, April 3, 2020 Technical Issues
EA_Barry replied to Ea account
@mjbpuretrance If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more..
10:30 am, May 6, 2020 Technical Issues
EA_Barry replied to EA is [Edit - Admin.].
@Kamratligan That depends on the Edition of the game you have and a couple of other factors, check the following link for specific details, thanks. https://www.ea.com/games/fifa/fi..
2:30 pm, December 17, 2019 Technical Issues
EA_Barry replied to EA account invalid
@DrDalevich Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If you..
10:00 am, June 4, 2020 Technical Issues
EA_Barry replied to EA account Invalid
@mason_whitmarsh @itsjustBantz @MichaelFielding Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-accoun..
8:00 am, April 28, 2020 Technical Issues
EA_Barry replied to Crede
@Scaban11 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes to ..
11:30 am, June 25, 2020 Technical Issues
EA_Barry replied to Controller Vibration Turn Off Feature
@JamieTheGee Turning off controller vibration at a console level should work. Are you sure you did it correctly/turned it off on the correct controller? Press the Xbox b..
4:00 pm, January 27, 2020 Technical Issues
EA_Barry replied to Constant Disconnects
@JamaicanMeThrsty The following connectivity links will help you here: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://help.ea.com/en-us/help/console/conne..
1:00 pm, March 27, 2020 Technical Issues
EA_Barry replied to Connection issues
@IDaRrEnMe Check the following links for help and info: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-troubleshooti..
11:00 am, February 25, 2020 Technical Issues
EA_Barry replied to Community help on connection;tips and suggestions greatly appreciated
@coupe1122lx1222 Here is lots of connectivity related info, check the relevant links below: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en..
11:30 am, February 20, 2020 Technical Issues
EA_Barry replied to Cheating?
@cudla1985 Please do not name any player you suspect may be cheating, this is called "Naming and Shaming" and is not allowed on Answers HQ.If you suspect a player may be playing unfairly ..
2:30 pm, January 27, 2020 Technical Issues
EA_Barry replied to Can’t log into fifa 20 at all
@VinoWest08 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more in..
11:00 am, February 24, 2020 Technical Issues
EA_Barry replied to Can’t log in on to ea account on fifa 20
@elranchero3112 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current chang..
11:00 am, June 30, 2020 Technical Issues
EA_Barry replied to Can’t connect to pro clubs
@BaryCorr10 @MOET13 Check my post below, there are a few steps that may help you: https://answers.ea.com/t5/Technical-Issues/Pro-Clubs-Blank-screen-when-going-into-Pro-Clubs/m..
3:00 am, December 11, 2019 Technical Issues
EA_Barry replied to Can’t connect to ea server for Fifa 20 on pc
@mahmid34 Check the following links for connectivity info and help: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-tr..
11:30 am, July 1, 2020 Technical Issues
EA_Barry replied to Cant open my fut champs rewards
@EgGyEdWaRdS @eyeko_15 @lerqy You should find this issue is now resolved: https://answers.ea.com/t5/Technical-Issues/Resolved-Companion-amp-webapp-connectivity-issues/m-p..
3:00 pm, January 23, 2020 Technical Issues
EA_Barry replied to Cant connect online for Fifa 20.
@jimbojonesjr1990 @kingxx88 See the following link for info on the possible reasons you are seeing that error message: https://help.ea.com/en-us/help/faq/problems-playin..
10:00 am, June 16, 2020 Technical Issues
EA_Barry replied to Cant change my email adres
@redsalad4 The info at the following link should help you with this, thanks. https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account --------..
2:00 pm, December 9, 2019 Technical Issues
EA_Barry replied to Cannot connect my account to the ea server. I tried it for multiple days but it
@70945052 The following connectivity info and help should help you here, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc..
8:00 am, April 7, 2020 Technical Issues
EA_Barry replied to Cannot Connect to es server
@angelq1995 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more in..
11:30 am, March 9, 2020 Technical Issues
EA_Barry replied to Can't verify my ea account on PS4
@gazjonesEverton Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor,..
7:30 am, December 18, 2019 Technical Issues
EA_Barry replied to Can't run the game fifa 20
@3oroushMa This should resolve itself within 24hrs or so, thanks.
10:30 am, March 26, 2020 Technical Issues
EA_Barry replied to Can not verify my fifa 20 account
@bucko0151 CAN'T LOG IN TO YOUR EMAIL ADDRESS? If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get ..
11:30 am, December 24, 2019 Technical Issues
EA_Barry replied to Banned from the transfer market
@Sameaglesfan16 @JoshuaTheGamer If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help...
3:30 pm, April 10, 2020 Technical Issues
EA_Barry replied to Banned From Accessing Transfer Market Web and Companion App
@TalhaKaan2 Disregard the previous post, we do investigate these requests properly. Make sure you have taken the following steps to ensure the best chance of having this action rev..
3:30 pm, June 22, 2020 Technical Issues
EA_Barry replied to Banned
@Red_Rom10 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inf..
8:00 am, November 14, 2019 Technical Issues
EA_Barry replied to Account hacked and FU team club deleted
@spaecer Please see this link for info on steps you should take if you think your account may have been compromised: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-..
6:30 pm, December 13, 2019 Technical Issues
EA_Barry replied to Account banned
@KamilXFX If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/info..
11:30 am, March 26, 2020 Technical Issues
EA_Barry replied to Account Management
@jares16 @Frossless CAN'T LOG IN TO YOUR EMAIL ADDRESS? If you no longer have access to your email address, we can try to recover your account. Fill out our webform, an..
2:00 pm, January 14, 2020 Technical Issues
EA_Barry replied to Account Compromised
@jackzombie614 @MichaelDK If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as ..
2:00 pm, March 24, 2020 Technical Issues
EA_Barry replied to A problem with Fifa 20 updates
@adi1567 Please not that the type of support (phone/chat) offered to you is determined by the options you choose when making contact, so if phone support is not offered, just choose different o..
6:00 pm, January 20, 2020 Technical Issues
EA_Barry replied to A letter from a FIFA player coping with Depression
@asilvaspoon Please allow our Advisors some time to attend to your current support case. Thank you. -------------------------------------------------------..
10:30 am, November 26, 2019 Technical Issues
EA_Barry replied to 0x803f80
@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..
3:30 pm, February 19, 2020 Technical Issues
EA_Barry replied to "You lost your connection. Sign back in to access online features."
@dptron Please see the following link for info on that specific error message to check the possible reasons you are seeing the error: https://help.ea.com/en-us/help/faq/probl..
8:30 am, April 7, 2020 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
EA_Arrenai replied to FIFA 20 freeze
Thanks for the reply, @torres199835. Let's see if we can track this down. Would you mind trying some troubleshooting? Please check to make sure your PS4's system software is ..
11:30 pm, November 11, 2019 Technical Issues
EA_Arrenai replied to FIFA 20 Commentary Languages
Hey there, @kingeste. While Spanish (Spain) and Italian language packs aren't available in the North American region, I'll be sure to pass your feedback along to the team. Thanks for reach..
7:00 am, January 1, 2020 Technical Issues
EA_Arrenai replied to Banned For Club Name On FUT
Hey there, @Simpzzy. Thanks for your patience. If you need feedback or have questions regarding a sanction on your account, please reach out to our Terms of Service team and they'll be hap..
12:00 pm, November 15, 2019 Technical Issues
EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 1:54PM
Reyhz wrote: » @EA_Andy Thank you for your reply ! When could we expect an improvement on this? Do you think the team can help us? Thank you in advance Dates and times aren't something I can pr..
12:00 pm, November 5, 2019 Ultimate Team General Discussion
EA_Andy replied to This game is dead from monday to thursday. Please do something about it. on November 7, 2019 12:26PM
Nice feedback, keep it coming! Thanks.
12:30 pm, November 7, 2019 Ultimate Team General Discussion
EA_Andy replied to Missing fifa points
If you're missing FIFA Points after purchasing them please check out this article. Thanks, - Andy -
8:30 pm, March 23, 2020 Technical Issues
EA_Andy replied to Division Rivals Rewards
Hey @Drax_OG27 Can you try logging out of FUT and back in again to see if that makes them show up? Thanks, - Andy - ..
8:00 pm, December 18, 2019 Technical Issues
EA_Aljo replied to your technical support is so bad
Hello, @aliamloka20202. Can you give me some details on what your issue is? I may be able to help. Thanks!
4:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to ut
Hi there, @lionthrax. If you feel your account was hacked, please see this article for more information: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-accou..
4:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to unable to connect to ea servers
Hi there, @BamieJareham1. I'll see if I can help with this. Can you tell me which steps you've already tried so that we don't repeat them? Thanks!
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to the ea servers are unable to process your request
Hello, @HorryOvy. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the mo..
6:00 pm, December 9, 2019 Technical Issues
EA_Aljo replied to loss of coins
Hi there, @Evanmanukearney. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..
3:00 pm, March 18, 2020 Technical Issues
EA_Aljo replied to iulhhihb
Hi there, @jevgcagl. I'm really sorry for the frustration with this! Possibly, rebuilding the database and restoring the licenses will help. Try following the steps here for rebuilding the..
4:30 pm, April 3, 2020 Technical Issues
