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EA_Cade replied to Contract renew

Hi @perrone87,I believe that's intended with 1 year contracts, you should be able to negotiate with them closer to the expiry date. -EA_Cade

8:00 pm, December 12, 2019 Technical Issues

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EA_Cade replied to Constantly kicked out of server mid game

Hi @leeakoinhull,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Constantly getting disconnected from the EA servers seasons FIFA 20

Hi @scottrama00,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

7:00 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Constantly freezing or getting disconnected online

Hi @Pushmipuli,You'll want to reach out to your ISP on this one, you have a 1000ms ping to your router which is indicative of an overall network problem. That first hop should never be above 2ms in an..

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Constantly disconnecting since the game launched!

Hi @shaheen756,Sorry for the delay! The issue that troubles me on your pathping and traceroute is that your speed is fine throughout, you just reach a point where you can just no longer connect to us...

5:30 pm, November 11, 2019 Technical Issues

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EA_Cade replied to Constant speed up lag in every single game

Hi @JoshEll2002,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by D..

5:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Constant pressure glitch

Hi @Allexyhno,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Connectivity Issues

Hi @anto4567,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't res..

4:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to Connectivity Issue

Hi @SneakyTurtle2023,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Connectivity

Hi @58ten,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq..

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Connection İssues

Hi @darkblueblack,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..

9:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Connection very bad although network works fine

Hi @Coolphon_12,Thanks for that information. Since you have already performed the most common steps please try these more advanced steps http://bit.ly/PSTroubleshooting to see if they resolve the issu..

10:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Connection problem 15/04/20

Hi @Conoros98,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Connection problem

Hi @LoonJek123,Sorry for the delay, is this still happening? -EA_Cade

7:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to Connection lost to the EA servers

Hi @askar858,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

6:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Connection issues in Coop season

Hi @Alattiyat,Sorry to hear it, what system is this happening on? -EA Cade

7:00 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Connection issues

Hi @SpecterOfFear,We're investigating an issue with crosses causing an issue at the moment, does that sound like it could be what's happening with your situation? -EA Cade

6:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Connection in fut champions

Hi @edu-vas7,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to Connection Problems - 4/14/20

Hey all,   The FIFA team are aware and investigating the ongoing connectivity issues, I've merged most of your threads here for clarity and ease of communication.      ..

9:30 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Connection

Hi @Jensen11233,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

9:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Connecting to EA Servers

Hi @kanabardev,What system is this happening on? -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Conmebol squad did not get credit for Icon Swaps objective

Hi @PhanTastik377,I believe this objective requires the players to be from the CONMEBOL event, the ones that say "CONMEBOL LIBERTADORES" in the league on the item. -EA_Cade

2:00 pm, March 14, 2020 Technical Issues

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EA_Cade replied to Conection loss on pro clubs

Hi @tcajmv,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

5:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Completed two objectives and never received rewards

Hi @emilioernestog,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Companion website login issue

Hi @Avishah16,Sorry for the delay, are you still having this issue? -EA Cade

2:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to Companion problem

Hiya @luky2310    Are you logging in with the same information you see here? -EA_Cade

5:30 pm, January 24, 2020 Technical Issues

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EA_Cade replied to Companion login issue

Hi @sdcavalentine,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Companion app selected wrong player in transferlist

Hi @13bradster,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 am, November 11, 2019 Technical Issues

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EA_Cade replied to Companion app sbc not working

Hi @diebalu,Is this still happening? -EA_Cade

6:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Companion app really laggy

Hi @Enzy786,Are you on IOS by chance? This is being looked into at the moment for the latest IOS update. -EA Cade

6:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Companion app not working

Hi @Chizzeboy,What happens when you try to sell them? -EA_Cade

7:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Companion app - saying no FUT 20 club

Hi @ARONSAGOONER,If you're logging in to the same account you're posting here with, you have nothing tied to it. Please reach out to an advisor at http://bit.ly/EA_Contact_Us so we can assist further...

8:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Companion App crashes

Hi @Mighty_Limacide,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Companion App

Hi @kangaro55,You can follow these steps http://bit.ly/Link_your_gamertag to link up your accounts. -EA_Cade

10:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Companian app

Hi @lvREPTARvl13,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to Community TOTSSF SBC Player Pack Issue

Hi @Darghin23,I'm showing that you got that from an 83+ upgrade pack, not the TOTSSF SBC pack. -EA Cade

2:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Colour Blind and Ref's kit.

Hi @Snoopgeorgio,Sorry to hear it. The Bob Marley kit, Ramadan kit and the No Room for Racism kit are all being looked into at the moment for this reason. -EA Cade

3:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Coins not added

Hi @maomar711,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Coins are hacked

Hi @joepiert,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Coin rules

Hi @hedayatiorm, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

2:30 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Codes

Hi @Harper8688888888,What exactly is happening? I'm assuming you're stuck at the Account Verification screen? -EA_Cade

4:00 pm, December 28, 2019 Technical Issues

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EA_Cade replied to Code redeemed no pack rec

Hi @markeaton13,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Code

Hi @Maccachappie1,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3..

8:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Co Op season match making

Hi @ymohanbyne695,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Club deletes

Hi @Madders10lcfc,At the moment, once you've used all your available deletions you won't be able to delete further. -EA Cade

9:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Club Est. Date incorrect

Hi @Zambooca,I'm not showing that you ever played FUT in FIFA 19, if you skip a year in the franchise your Est. date will reset. -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Claimed packs disappeared

Hi @gondanieldegal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Child Account unable to load actual squad

Hi @Slipknot666_23,In order to access any of the online features you'll need to link his PSN ID to an Origin account via these steps: http://bit.ly/LinkingConsole -EA_Cade

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Cheaters in FIFA

Hi @EpicOlimpo,You can report suspected cheaters via the steps here: http://bit.ly/EAReportPlayer -EA Cade

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Chat

Hi @Johnleahy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, April 22, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.