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EA_Cade replied to Error connecting to FIFA Ultimate Team

Hi @VerruckterHund,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Error connecting to FIFA 20 ultimate team - for a week!!!

Hi @abc1217982002,Give it a shot now. -EA_Cade

2:30 pm, January 17, 2020 Technical Issues

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EA_Cade replied to Error communicating to the servers

Hi @southstandrules,Looks like you may have hit a form of bot detection, it should clear on its own after a period of inactivity on the market. -EA Cade

2:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Error When using the FUT 20 Transfer Market

Hi @ABP-JAKE,That sounds like you may have hit some form of bot detection, if you place a high amount of bids in a short amount of time this can happen. Unfortunately the only option is to simply wait..

3:30 pm, February 22, 2020 Technical Issues

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EA_Cade replied to Error Connecting to FIFA 20 while playing a game on PS4

Hi @joao6verde6,Can you grab us a screenshot of your PS4 network screen showing the up/down speeds and NAT type please so I can take a look? -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Error 0x8027025a on Xbox One FIFA 20

Hi @Maxamilion2,You're probably going to need to update the console for the game to launch. You can try this first if it's more convenient - from the Xbox dashboard select Settings- All Settings- Net..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to End of my tether with FUT unable to connect

Hi @ntrugby123,Have you tried disabling your Login Verification and then reconnecting to FUT yet?http://bit.ly/Managesecuritysettings -EA_Cade

11:00 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Eas fc error

Hi @willyz123,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Catalog Update and let me know if this persists? -E..

10:00 pm, March 5, 2020 Technical Issues

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EA_Cade replied to Ea servers unavailable

Hi @IDaRrEnMe,Not showing any outages at that time, was this the Title Update release causing your issue? -EA_Cade

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Ea servers error

Hi @simsim2013,Sorry for the delay, is this still happening? -EA_Cade

6:00 pm, December 5, 2019 Technical Issues

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EA_Cade replied to Ea server pulling through an incorrect email address?

Hi @Irishliamo,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Ea just sending me the same copy and paste email?!

@DTCoster666 If you've already been denied by the ToS team to have the ban overturned there is no further action to be taken, their decision is final on these matters. -EA Ca..

3:00 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Ea ignoring my case

Hi @decavfc,Have you already followed the steps here http://bit.ly/EALetsTalk? -EA Cade

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Ea cant process my result and other connection issues

Hi @mattgodding26,Sorry to hear it what system are you playing on? -EA_Cade

8:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Ea account won’t connect to ps4

Hi @dragonglory1052,What happens when you try to follow these steps http://bit.ly/Link_your_gamertag? -EA_Cade

10:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Ea account for online features

Hi @legendc34totynam,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via A..

11:00 pm, February 28, 2020 Technical Issues

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EA_Cade replied to Ea Server improving

Hi @Petyesz117,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to ERROR MARKET ULTIMATE TEAM

Hi @pludtron,Sounds like you hit a form of bot detection, were you making a lot of bids just before this happened? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to EMERGENCY HELP

Hi @cankocayasss,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

3:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to EFL TOTSSF still in a packs?

Hi @Ezquerro11,The Championship TOTS is still active and in packs until Monday.  -EA Cade

7:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used

Hey all, All you'll need to do until this is resolved is press cancel on that screen. Please let me know if that doesn't resolve the issue for you. -EA_Cade ..

9:30 pm, March 3, 2020 Technical Issues

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EA_Cade replied to EA-Server down...agaaaaaain!

Hi @mdthunder,There was no outage at the time of your posting on our side. Are you still seeing connectivity issues now? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to EA servers kicks me out of nearly every game I play

Hi @MadaBro002,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to EA servers disconnect issue

Hi @kingkaki2020,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

6:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to EA servers crashed while I was winning during weekend league and it gave me an L

Hi @abatedhalfling8,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

6:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to EA server disconnected. Squad battle lost

Hi @smith_utd1987,Not showing any issues at that time on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to EA platform login PSN account display is invalid

Hi @cdsora0410,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to EA TAKES MY COINS

Hi @silviucalance,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account actioned by Terms of Service over AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to EA Suspended my account for what?

Hi @TrinatiS1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

4:00 pm, November 23, 2019 Technical Issues

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EA_Cade replied to EA Suspended my account

Hi @tommydingding6,Please check your registered email for further information on this. You can also follow these steps http://bit.ly/ContactAccountDisputes to email the Terms of Service team. We canno..

7:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to EA Support is useless - How to get issue fixed?

Hi @H0pp1e,Sorry to hear this. Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

2:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to EA Stole my FUT and dont care

Hi @casper18sb,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to EA Service Network Problem

Hi @HZS8,Are you getting an error message of any kind? Can you post it here? -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

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EA_Cade replied to EA Servers disconnect for no reason during a game

Hi @JacksonMagic101,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

3:00 pm, March 18, 2020 Technical Issues

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EA_Cade replied to EA Server disconnected in the middle of a game

Hi @titopouchka,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to EA Please stop it with the negative attitude!

Hi @sebastiannorge,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to EA PLS I GOT DISCONECT N TIME

Hi @MITXOBEM,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to EA Is Scamming Me

Hi @Yospider21,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to EA IS JOKE

Hi @bluenosemac2,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

4:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to EA DID A MISTKAE !! PLEASE HELP !!!

Hi @shai18815,What exactly is your issue? -EA Cade

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to EA CRASHED ON ME!!!!!

Hi @Talaleid22,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to EA Account

Hi @xUFz,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..

6:30 pm, June 3, 2020 Technical Issues

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EA_Cade replied to EA ACCOUNT

Hi @liamkenney,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to EA

Hi @17Ferney,There is no way to increase "pack luck" as it isn't something that exists. You're guaranteed only what the description on the pack dictates. Reviewing your chat history I'm not able to fi..

8:30 pm, January 10, 2020 Technical Issues

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EA_Cade replied to Dynamic Camera

@thehitman_82c Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

10:00 pm, November 11, 2019 Technical Issues

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EA_Cade replied to During fifa ultimate team games my players become very hard to control

Hi @iBVENDETz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

4:00 pm, January 23, 2020 Technical Issues

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EA_Cade replied to Duplicate Email Bug

Hi @oacbrazil,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, June 20, 2020 Technical Issues

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EA_Cade replied to Draws when others rage quit

Hi @richie-mccaff,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

5:30 pm, February 6, 2020 Technical Issues

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EA_Cade replied to Drag back not working with custom controls

Hi @choda996,Wasn't aware of this. I'll see that it gets to the right teams. -EA_Cade

7:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to Draft disconnected

Hi @pikaboo112,Sorry to hear that. This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

6:30 pm, November 20, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.