Search

Search
Search Replies by entering the text above.
Tj57f
...
EA_Cade replied to I can't make any substitutions in weekend league

Hi @Jakeane1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:00 pm, January 11, 2020 Technical Issues

izuBE
...
EA_Cade replied to I can't login into my old ea account

Hi @captainsb9000,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

10:00 pm, April 7, 2020 Technical Issues

YgMWy
...
EA_Cade replied to I can't log into my EA account that's linked with my xbox account on FIFA.

Hi @Lexyre,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..

10:00 pm, April 1, 2020 Technical Issues

FdYCK
...
EA_Cade replied to I can't list transfer list players on FIFA Ultimate Team

Hi @htown15,Odd, can you give me a screenshot of this please? -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

aTtbM
...
EA_Cade replied to I can't connect to friend, Squad battles and Rivals works good

Hi @PluntoTheGreat,That usually indicates that one of you is on IPv6, it doesn't connect to IPv4 connections. I would recommend looking into that first. -EA_Cade

3:00 pm, January 4, 2020 Technical Issues

a3QnG
...
EA_Cade replied to I can't connect to EA Servers on PS4

Hi @denixius,I'm not showing any issues with your account that would prevent you from connecting. Is this happening when you launch FIFA or when you try to connect to FUT? -EA..

3:30 pm, February 22, 2020 Technical Issues

Bjq4G
...
EA_Cade replied to I can't connect in fifa after update

Hi @F3innN,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:30 pm, March 31, 2020 Technical Issues

GT8WI
...
EA_Cade replied to I can't advance in squad battles

Hi @332268150,Sorry for the delay, does this still display like that after leaving FUT and reentering? -EA_Cade

4:30 pm, March 17, 2020 Technical Issues

wajlx
...
EA_Cade replied to I can play FIFA 20

Hi @Stan_1207_NL,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

2:30 pm, April 30, 2020 Technical Issues

hIYtN
...
EA_Cade replied to I can not start fifa

Hi @Fraudini-5,Odd, can you try fully powercycling the console by holding the power button on the console for 12 seconds and let me know if that resolves it? -EA_Cade

6:30 pm, March 4, 2020 Technical Issues

D1CWU
...
EA_Cade replied to I can not connect to my FUT

Hi @Benjip88,Give it a shot now please. -EA_Cade

3:30 pm, February 5, 2020 Technical Issues

xmCKD
...
EA_Cade replied to I can not connect to ea servers on fifa 20

@JohnTerryslip69 You will need an active PlayStation Plus membership to connect to FUT. -EA Cade

6:30 pm, June 27, 2020 Technical Issues

C3eK4
...
EA_Cade replied to I bought fifa points and I says FIFA 19...

Hi @battyyyyyy,Those points when redeemed will go to FIFA 19's FUT, you'll need to connect to FUT on 19 and then 20 to prompt the transfer option. -EA_Cade

11:00 pm, December 26, 2019 Technical Issues

tZgOW
...
EA_Cade replied to I am wabt mt clad fifa 20 Ultimit

Hi @Thethif7803,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, March 6, 2020 Technical Issues

H0lg8
...
EA_Cade replied to I am unable to connect to companion app.

Hi @jcostello1122,Do you have a cogwheel icon in the top corner? Click that and make sure you're on the right persona. It's also possible you haven't earned access yet, but you should after playing so..

8:00 pm, June 5, 2020 Technical Issues

BFZ5e
...
EA_Cade replied to I am unable to connect my companion fifa app to my secondary playstation profile

Hi @JordMawsy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

10:30 pm, November 23, 2019 Technical Issues

thAsj
...
EA_Cade replied to I am still getting disconnected at end of match

Hi @flyalbert,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

5:30 pm, April 4, 2020 Technical Issues

wJPlO
...
EA_Cade replied to I am scoring crosses but it says on the objectives I havent

Hi @SammyBoy3636,Going to need more information on this one, are you referring to the Cross Fire objective? -EA Cade

7:00 pm, April 1, 2020 Technical Issues

QfAp6
...
EA_Cade replied to I am confused

Hi @zZomBenZz,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

6:00 pm, November 15, 2019 Technical Issues

Nd0Bg
...
EA_Cade replied to I accidently qualified for the next weekend league

Hi @manubhavb,You can't redeem access for the next Weekend League at the moment, if you redeemed your points before 0700 UTC Saturday you'll be in the currently active Weekend League. ..

5:00 pm, November 22, 2019 Technical Issues

LnQyH
...
EA_Cade replied to I accidentaly overwrite a new career mode save file on my old one .Can i recover

Hi @xvklg7dbnz4a,Unfortunately not. Those saves aren't backed up on our side. -EA_Cade

4:30 pm, March 17, 2020 Technical Issues

BgkxK
...
EA_Cade replied to I accedently redeemed a league sbc

Hi @qfbjotape,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer..

5:00 pm, June 8, 2020 Technical Issues

42zIC
...
EA_Cade replied to I WANT MY MONEY BACK

Hi @EPIBHTORAS13,If you had your FUT coins removed please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a ToS action over AHQ. ..

11:00 pm, January 9, 2020 Technical Issues

5pgiM
...
EA_Cade replied to I Just entered to fifa 20 ut from ps4 but companion doesnt work

Hi @324684deniz,Can you provide a screenshot of the message you're getting on the companion app please? -EA_Cade

3:30 pm, December 21, 2019 Technical Issues

gw5C9
...
EA_Cade replied to I Haven’t Received My Division Rivals Rewards

Hi @JSHBRNS,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, February 28, 2020 Technical Issues

OH8dv
...
EA_Cade replied to I Got Hacked

Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

5:00 pm, April 3, 2020 Technical Issues

MKC4q
...
EA_Cade replied to I Got 90 Mertens CF for Weekend League but he doesnt exist

Hi @Corey_AzPt,Thanks, looking into this now. -EA Cade

2:30 pm, July 2, 2020 Technical Issues

qwoWc
...
EA_Cade replied to Huge delay on online game

Hi @nailman86,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

9:30 pm, April 25, 2020 Technical Issues

Cx9dO
...
EA_Cade replied to Huge Latency [FIFA20 FUT Online games]

Hi @ginel,Sorry to hear it. When you say latency, are you referring to button delay or actual lag while you're playing? -EA Cade

9:00 pm, April 17, 2020 Technical Issues

c8ZMF
...
EA_Cade replied to How to transfer Fifa points from Fifa 19 to Fifa 20

Hi @mark1234abcd,If you haven't done it before, you should get the option to move over any unspent points in FIFA 19 when you boot up FUT in FIFA 20. If you've already done it once, you'll need to rea..

11:00 pm, December 3, 2019 Technical Issues

owmBe
...
EA_Cade replied to How to switch account on PS4

Hi @Kobelai1205,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

5:30 pm, June 8, 2020 Technical Issues

jV8F5
...
EA_Cade replied to How to port forward?

Hi @richie-mccaff,We can't walk you through Port Forwarding here I'm afraid. If you're playing on a Console and not PC it's far easier to set a Static IP address to your console and DMZ that instead ..

2:30 pm, February 8, 2020 Technical Issues

FbLig
...
EA_Cade replied to How to link new EA Account

Hi @hidalgooo19,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

4:30 pm, March 25, 2020 Technical Issues

V0lC5
...
EA_Cade replied to How to change fifa 20 from 32-64bit?my windows is 64 bit

Hi @Devfen,FIFA 20 requires a 64 bit system to run, it doesn't come in a 32 bit version. What's the exact issue you're running into? -EA_Cade

2:30 pm, January 29, 2020 Technical Issues

hcCjn
...
EA_Cade replied to How to change ea account on ps4

Hi @tic61573,Once an account is linked, it's linked permanently. To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in ..

5:30 pm, March 24, 2020 Technical Issues

Qabvp
...
EA_Cade replied to How to add another account

He would just need to create his own PSN ID and link it to an Origin account to play with the disc version. If you have the digital version of FIFA rather than the disc, as long as the PS4 is set as y..

3:30 pm, February 22, 2020 Technical Issues

1Z4VB
...
EA_Cade replied to How to Remove Fans

Hi @trulpar,Sorry, I'm not following what you mean exactly. Can you be more specific? -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

M89QD
...
EA_Cade replied to How to Link PC Origin account with Playstation?

Hi @mibtehajkhan,Your FUT progress is locked to the platform it was earned on, it's not one team across all platforms. -EA Cade

2:00 pm, June 5, 2020 Technical Issues

cPRWn
...
EA_Cade replied to How to Change Origin Email for Fifa 20 (Switch)

Hi @YuYoBerTo,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

6:30 pm, April 6, 2020 Technical Issues

ZpAMF
...
EA_Cade replied to How many guests I can add for online friendlies of FIFA20?

Hi @MedicKwoN,I believe it's limited to 1 guest. -EA Cade

7:00 pm, April 21, 2020 Technical Issues

e9UcM
...
EA_Cade replied to How long it takes for a missing items specialist to email you?

Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

9:00 pm, April 15, 2020 Technical Issues

S6NBq
...
EA_Cade replied to How long do EA cases take

Hi @ifvdgng,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

4:00 pm, June 9, 2020 Technical Issues

gjUS6
...
EA_Cade replied to How do i phone ea customer sevice

@Zetico0220 How odd. My browser crashed just as I sent that one. Sorry about that! -EA_Cade

7:00 pm, March 5, 2020 Technical Issues

YQZGJ
...
EA_Cade replied to How do i change my email through fifa 20,

Hi @Marcosprat,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

2:00 pm, June 24, 2020 Technical Issues

nfFWo
...
EA_Cade replied to How do I remove an old EA account I no longer have access to

Hi @xheadshotzombie,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

5:30 pm, June 11, 2020 Technical Issues

pWFmi
...
EA_Cade replied to How Can I Play on one Stadium

Hi @trulpar,Are you playing on PC? Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

UF8dA
...
EA_Cade replied to How

Hi @WEBER_ISAK,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, November 14, 2019 Technical Issues

oguC0
...
EA_Cade replied to Horrible online experience due to lag

Hi @AqiiiL,Your speeds are very, very fast but it is odd that they fluctuate as wildly as they are. Can you try changing your DNS in the network settings to the Google or OpenDNS address please and le..

10:30 pm, December 19, 2019 Technical Issues

9J2z4
...
EA_Cade replied to Hi, My online seasons won’t allow me on as it’s displaying “your account does no

Hi @owaingw,The only time I've seen that exact message appear is when the account doesn't have an Xbox Live membership or they have a communication ban from Microsoft - either way you're going to want..

9:30 pm, April 25, 2020 Technical Issues

ahEWN
...
EA_Cade replied to Hi 62DerSimSpOr62 i miss my player

Hi @ozytattos,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.