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EA_Cade replied to Lag and slow gameplay

Hi @marco89na,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Lag and disconnects from ea servers after patch 1.07 squad update Fifa 20

Hi @tomhicken90,Nothing was changed in the latest title update that would effect your connection to this degree. If you're disconnecting when loading your squad you may need to delete that squad and r..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Lag Lag Laaaaaaggggggg!!!!

Hi @juanmdj,Please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem. ..

3:01 am, June 2, 2020 Technical Issues

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EA_Cade replied to LOANS

Hi @joesthashow,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to LAGS on FUTS, anyone?

Hi @Mhilal07,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

2:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to L2 Button changing the camera for GK in 3rd Person everytime

Hi @OrpheuLyra,It sounds like you've somehow bound the L2 button to the gamepad button in the game settings. We don't support DS4 for PC, so I would recommend looking into this on their forums. ..

9:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to Kits problem

Hi @BrawnierSkate22,Are you using the Bob Marley or Ramadan kit?We're tracking an issue with those 2 at the moment. -EA Cade

6:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Kit clash on FUT Draft

Hi @mayyy7,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

8:30 pm, January 15, 2020 Technical Issues

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EA_Cade replied to Kit Clash In FUT

Hey all, This has been passed up to the FIFA teams for investigation into the algorithm that makes these determinations related to Kits. -EA_Cade

12:00 pm, November 17, 2019 Technical Issues

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EA_Cade replied to Kit Clash

Hi @nilfc95,Can you provide what kit you're using so I can get this looked at? -EA Cade

4:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Kicks me out of ultimate team when i try to submit an sbc

Hi @scottishcant,Is this on the web/companion app or the console? -EA_Cade

7:30 pm, January 10, 2020 Technical Issues

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EA_Cade replied to Kicked out of Fifa 20

Hi @MetroWriter755,Sorry to hear that, what system is this happening on? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Kicked out of FUT in FIFA 20

Hi @dan_wilcox7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

8:30 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Kicked off ultimate team

Hi @Jayster200101,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Kicked off FUT server mid game

Hi @tbuttt20,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

10:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Kicked me out off server

Hi @MarcusTheKiller4,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the othe..

6:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Kicked from FUT, lost game

Hi @Heavenwarrior26,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

4:00 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Kick im champions

Hi @arolisek,Is the game crashing or are you disconnecting? -EA Cade

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Keyboard commands are not doing what they were set for

Hi @BoDiE2003,Hiya, if you delete the Personal Settings file in Customize - Profile - Delete does this still happen? -EA_Cade

3:00 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Keeps login me out of fut champs and i get losses

Hi @Jamiekinggett7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Keep getting disconnected on season for fifa 20

Hi @8xxxkratosxxx8,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..

7:30 pm, December 18, 2019 Technical Issues

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EA_Cade replied to Keep getting disconnected from FUT on FIFA 20

Hi @SYCOEazy,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

10:00 pm, December 11, 2019 Technical Issues

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EA_Cade replied to Keep disconnect from EA

Hi @OanPro,If you're getting disconnected from PSN your connectivity issue will need to be looked into by your ISP.Are you connected via WiFi or ethernet? -EA_Cade

7:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Keep disconnect every menu and match on fut

@R9Drizzy wrote: @EA_Cade i just come home and try with my phone hotspot, its working fine, no any disconnect but ofc i cant play match with that speed of internet, so im stuck of it.  ..

2:00 pm, November 18, 2019 Technical Issues

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EA_Cade replied to Kamara is shorter in fut 20 than in real life

Hi @SergioHD27,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Just got my account back on Fifa and it’s been hackwd

Hi @ToRuniteds,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Just been hacked

Hi @dlumsden,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Just Add A Feature To Turn Off Vibration Already!

Hi @JamieTheGee,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:00 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Jonathan Viera

Hi @Airamzito,Icons are not in Career mode on any platform - if you've seen otherwise, it's a modded game. -EA Cade

6:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to James chips

Hi @adamhalvares,   The objective isn't bugged if that's what you're getting at, I completed it myself without issue.   Make sure the ball is clearing the keepers body and not being chipped ..

5:30 pm, February 12, 2020 Technical Issues

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EA_Cade replied to I’ve been told to request account recovery which I did now what do I do.

Hi @ABHailes,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to I’m stuck on the transfer deadline day screen

Hi @corcor100,That would indicate a corrupted save file, you can try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save f..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to I’d name not the same as Ea sport log in

Hi @nonameboys85,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Items stuck on transfer list

Hi @m4rc1nh094,This should resolve itself automatically within 24 hours, if it hasn't by tomorrow AM please give us a shout at http://bit.ly/EA_Contact_Us so we can take a look at your account. ..

10:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Items stuck in transfer market

Hi @brock92266,This still happening? -EA Cade

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Item stuck on transfercandidate list

Hi @zirom8940,Hello! For content issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to It's not letting me go online

Hi @Tortugasparan,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for ..

6:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to It won’t let me login to fifa

Hi @dylan24030410,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let ..

5:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to It won’t let me link my Ea account to my twitch account

Hi @jamesandme75,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

9:00 pm, March 20, 2020 Technical Issues

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EA_Cade replied to It opened the packs on its own ... I want the credits back on fifa20

Hi @smaicol14,Sorry, what exactly are you saying happened? -EA_Cade

7:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Issues with Fifa20

Hi @patrisan2020,Can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade

5:30 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Issue: Unable to connect to Ultimate Team in FIFA20.

Hey all,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-t..

8:30 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Issue with web app

Hi @Allexyhno,This is being investigated right now by the FIFA team. -EA_Cade

7:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Issue with updates

Hi @G_Chaowei,Are you referring to career mode? You'll need to start a new save to get the updated ratings, we can't modify those files on our side. -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Issue with FUT club profile creation date and name

Hi @IbraKSA88,I'm afraid that if you skip a year in the franchise as you have your Established Date will be reset. Your FUT Club doesn't carry over from year to year, but you'll earn loyalty/returning..

4:30 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Issue accepting online friendly on ps4

Hi @avfc1310,That's really odd, this happens even if the game is running? If so can you make sure both of you are fully updated? -EA_Cade

3:30 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Is there any risk in using xbox controller emulator?

Hi @Apollonovich,360ce won't get you banned, however we don't offer support for third party programs like that or DS4Windows. -EA_Cade

8:30 pm, December 12, 2019 Technical Issues

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EA_Cade replied to Is anyone else pitch so bright!

Hi @cole0263,Hiya! Can you get me a screenshot of this please? -EA_Cade

8:30 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Invalid Account on XBOX

Hi @FocusShrine,Sorry to hear it, is this still happening? -EA Cade

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to International management offer not received

Hi @Aslaan2001,AFAIK the International Offer for Manager Career mode in the Catalog doesn't guarantee that you'll get your managers country as an offer. -EA Cade

5:00 pm, April 3, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.