Search

Search
Search Replies by entering the text above.
DPj8a
...
EA_Cade replied to Wrong SBC reward.

Hi @JFarrell0993,I'm showing that you completed the Shapeshifter Challenge, not the Shapeshifter Player challenge. -EA_Cade

5:00 pm, March 5, 2020 Technical Issues

2IRAi
...
EA_Cade replied to Worse connection in friendlies than rivals

Hi @spoopynat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, June 2, 2020 Technical Issues

MyDjU
...
EA_Cade replied to Won’t let me connect to eas fc servers

Hi @ApexCreatures,That's really odd. Can you try connecting via hot spot and let me know if that lets you in? You would only need to do this once if it's related to the issue I'm referring to. ..

5:00 pm, March 5, 2020 Technical Issues

C930L
...
EA_Cade replied to Won’t allow me to play online and email address is not one I even recognise.

Hi @Shaggers9,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

6:30 pm, April 21, 2020 Technical Issues

yegYQ
...
EA_Cade replied to Wont let me sign into my correct email for the fifa 20 game

Hi @rhettpaul1,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

7:00 pm, April 18, 2020 Technical Issues

ADqFS
...
EA_Cade replied to Won a draft match 5/0 then while going back to menu, game says i disconnected

Hi @CBCB_dRk,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player..

7:00 pm, April 21, 2020 Technical Issues

4nRdt
...
EA_Cade replied to Windows crashes when loading the game.

Hi @goedendag21,Hiya! Can you grab us a DXdiag so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

9:00 pm, December 6, 2019 Technical Issues

LYvx8
...
EA_Cade replied to Will I be able to play FIFA 20 with keyboard in PS4?

Hi @INTER_TAREK,I do not believe that PS4 will natively allow you to control FIFA 20 with a mouse/keyboard. -EA Cade

4:30 pm, April 17, 2020 Technical Issues

4A5uY
...
EA_Cade replied to Why the power shot (L1 button) freekick doesn't work in pro club?

Hi @Alanfbm1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Online Pro 1. Then let me know if this persists? ..

2:00 pm, June 10, 2020 Technical Issues

OdoYE
...
EA_Cade replied to Why is there an "@emltmp" email on my verification page for online options???

@Carlosdeguzmanjr Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

2:30 pm, November 30, 2019 Technical Issues

iUpgc
...
EA_Cade replied to Why is the commentary language option not highlighted on my FIFA 20

Hi @cmornny,Sorry for the delay, is this still happening? -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

7atRr
...
EA_Cade replied to Why im in the middle east sever i want to be on the urban sever

Hi @Xavi5H,Your server should be automatically detected when you launch the game and change accordingly. If you're referring to FUT Champs, that region cannot be changed once it's selected. ..

10:30 pm, December 3, 2019 Technical Issues

nhjKM
...
EA_Cade replied to Why doesn’t Two Buttons work in weekend league, I can’t play long balls

Hi @EzeTopBoy,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

10:00 pm, February 7, 2020 Technical Issues

TskHG
...
EA_Cade replied to Why does the CPU rarely foul in FIFA 20?

Hi @herminator95,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

9:00 pm, December 10, 2019 Technical Issues

ePr7A
...
EA_Cade replied to Why do I keep getting disconnected from division rivals on fifa 20

Hi @Eddiehoh1010,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

8:30 pm, April 24, 2020 Technical Issues

DasbC
...
EA_Cade replied to Why did my FIFA points recharge successfully, but did not recharge to the accoun

Hi @dantejason,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, January 4, 2020 Technical Issues

CUex4
...
EA_Cade replied to Why did I get banned from the transfer market?

Hi @markmira14,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

5:00 pm, April 16, 2020 Technical Issues

Wn09D
...
EA_Cade replied to Why can’t I login to fifa ultimate team

Hi @MRpoopyjj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

4:30 pm, January 16, 2020 Technical Issues

YSGJx
...
EA_Cade replied to Why arent position modifiers recognised as being in my club?

Hi @DazDobbie,Can you get me a screenshot of this please? -EA Cade

6:00 pm, June 23, 2020 Technical Issues

SB03i
...
EA_Cade replied to Why am I being blocked by the trading market

Hi @jdmzhino,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

5:30 pm, February 8, 2020 Technical Issues

5wpLM
...
EA_Cade replied to Why

Hi @mananrocker,TOTY Midfielders weren't in packs at the time you opened that pack, TOTY Defenders were. -EA_Cade View in thread ..

3:30 pm, January 9, 2020 Technical Issues

HsXn5
...
EA_Cade replied to Where can I find match history?

Hi @danglory19,Not currently available, I'll pass this up to the right teams though! -EA_Cade View in thread

4:00 pm, March 17, 2020 Technical Issues

p2JeW
...
EA_Cade replied to When will my headliner mertens get his updgrade?

Hi @Felix_86_Scorpio,The FIFA team are aware and working on this now. I expect this upgrade will happen alongside the new TOTW. -EA Cade

9:30 pm, June 27, 2020 Technical Issues

5baHt
...
EA_Cade replied to When i try to verify my account on fifa ea servers it comes up with a d

Hi @Envy_larry,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

2:30 pm, April 30, 2020 Technical Issues

raqtk
...
EA_Cade replied to When i try to start fifa 20 onnoc after recent update, i

Hi @malviyapraneet,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

2:00 pm, June 10, 2020 Technical Issues

kmzZx
...
EA_Cade replied to When I win games in FUT I get no progress

Hi @NTF_Kane,You only gain Seasonal XP from completing Objectives, not from playing games. -EA Cade

9:00 pm, April 18, 2020 Technical Issues

42yH6
...
EA_Cade replied to What’s the issue please!?

Hi @BenGrigg5,I'm not showing any connection issues around the time you posted this. Your account did play matches but I'm showing you got points for all of them. Can you clarify what you meant by hav..

8:30 pm, November 14, 2019 Technical Issues

50eF3
...
EA_Cade replied to What's is the solution of block transfer in fifa 20

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

10:00 pm, June 4, 2020 Technical Issues

AkfxE
...
EA_Cade replied to What should I do ??!!!

Hi @Ibrahimsalar,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

5:30 pm, April 9, 2020 Technical Issues

VOQgT
...
EA_Cade replied to What is this? SOMEONE PLEASE HELP 😭😭

Hi @Jneff5,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

11:00 pm, November 26, 2019 Technical Issues

daL93
...
EA_Cade replied to What is reaolved

Hi @aboibrahim0,According to that message, this ban will not carry over to FIFA 21 as it only applies to the current game. -EA Cade

7:00 pm, June 18, 2020 Technical Issues

b2xnm
...
EA_Cade replied to Weekly objective

Hi @esso7,Try holding the L1/LB button and pass to a player, then shoot.The ball does not have to be passed back, and the player you passed to should shoot immediately to score and progress the object..

8:30 pm, January 23, 2020 Technical Issues

mekP4
...
EA_Cade replied to Weekend rewards

Hi @joemou11,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, February 6, 2020 Technical Issues

oszEf
...
EA_Cade replied to Weekend leauge

Hi @wolfie_22,The servers aren't going down, this is network congestion. Please remember that most of the world is self isolating at the moment and ISP's across the planet are under extremely heavy st..

4:00 pm, March 21, 2020 Technical Issues

YtuOG
...
EA_Cade replied to Weekend league wins counted as loss

Hi @abdohammam,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

9:30 pm, March 3, 2020 Technical Issues

CstRw
...
EA_Cade replied to Weekend league loss?

Hi @tedgundry,That would indicate that you were the one who lost connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win,..

7:00 pm, April 25, 2020 Technical Issues

eCFZc
...
EA_Cade replied to Weekend league entrance

Hi @ChOPpAhOLix69,I'm showing that you're qualified for FUT Champions on our side. Can you show me a screenshot from inside FUT showing that you aren't qualified please? -EA_C..

9:30 pm, December 28, 2019 Technical Issues

ugbPT
...
EA_Cade replied to Weekend league cant find opponent

Hi @NikoSinclair,What exactly is happening when you try to find an opponent? -EA_Cade

9:30 pm, December 13, 2019 Technical Issues

lmcXS
...
EA_Cade replied to Weekend League Win was not counted

Hi @Curiousrobertlol,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

2:30 am, June 2, 2020 Technical Issues

8mRxu
...
EA_Cade replied to Weekend League Disconnections

Hi @PazCorp,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..

4:30 pm, May 1, 2020 Technical Issues

vyfVO
...
EA_Cade replied to Weekend League Connectivity

Hi @wolfie_22,The servers aren't going down, this is network congestion. Please remember that most of the world is self isolating at the moment and ISP's across the planet are under extremely heavy st..

9:30 pm, March 21, 2020 Technical Issues

aV6Mk
...
EA_Cade replied to Weekend League

Hi @chappeth14,You have 24 hours after the competition starts to redeem them -EA Cade View in thread

4:30 pm, April 24, 2020 Technical Issues

fOZK0
...
EA_Cade replied to Week 2 silver

Hi @gbuenomendonca,The featured battle is the Featured Squad not the TOTW challenge. This weeks is the Fernando Palomo squad. -EA_Cade

10:00 pm, November 27, 2019 Technical Issues

I6F8N
...
EA_Cade replied to Week 1-silver objectives not progressing

Hi @Karras21,Are you finishing the games? What mode are you playing? -EA_Cade

9:00 pm, February 4, 2020 Technical Issues

0aPIV
...
EA_Cade replied to Week 1 Gold CHIP SHOT NOT COUNTING

Hi @fifa12jamesbond,From what I've gathered the ball needs to go over the keeper and directly land in the net, not bounce or roll over it to count. -EA_Cade

7:30 pm, January 15, 2020 Technical Issues

k6fCg
...
EA_Cade replied to Web App

Hiya @DYPOTATOE    Are you signing in with the account information seen here? -EA Cade

5:00 pm, June 3, 2020 Technical Issues

kpR0F
...
EA_Cade replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team

Hi @harwindermalique,Sorry for the delay. Still happening? -EA Cade

3:00 pm, April 30, 2020 Technical Issues

h9YPU
...
EA_Cade replied to We're sorry, something has gone wrong.Please try again.problem to submitgoal fut

Hi @game_dreamer2000,Try this link, I didn't have any issues with the site just now: https://www.ea.com/games/fifa/fifa-20/goals-of-the-week -EA_Cade

9:30 pm, March 17, 2020 Technical Issues

7aRxW
...
EA_Cade replied to We were unable to get your latest saved data

Hi @msd86,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

AWjln
...
EA_Cade replied to We can't play friendly matches together

Hey all, this is usually a privacy setting blocking you. Make sure your account is set up on your console or PC correctly and that you aren't using a child/underage account. ..

8:00 am, December 19, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.