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EA_Darko replied to I accidentally submitted my icon swaps players into an SBC

I'm sorry to say @adr567631 but there is nothing that we can do in instances of accidental bids, listings or submissions.   We are not able to return the item or reverse the action.Darko

4:30 pm, November 26, 2019 Technical Issues

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EA_Darko replied to I QUIT FUT

Hey @hamidzaibullah if you have any questions relating to a TOS sanction then you will need to speak to our Terms of Service team as they are the only ones who can discuss a TOS sanction or ban w..

2:00 pm, November 28, 2019 Technical Issues

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EA_Darko replied to Huge delay since friday,its unbplayeble.

Hey @dzenys95 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to How long does it take for a cases like this to take

In order to access that transfer market @jackizzle93 you will need to continue exploring all aspects of FUT. The only way that you can open it is by continuing to play the game.   Darko..

1:00 pm, December 6, 2019 Technical Issues

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EA_Darko replied to How do I

Hey @mccreiks if you believe that your account was compromised then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.&nb..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to How come it kicks me out of a fut champs game and i get the loss

It sounds like you may be having issues with your connection @Hichboy13. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..

11:30 am, April 6, 2020 Technical Issues

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EA_Darko replied to How can I report EA staff's conduct and unhelpfulness?

If you wish to make a complaint then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    You can contact our live ..

2:30 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Ho

Hey @FlauntyBear32 you can find the steps to link your EA and Twitch accounts here: https://help.ea.com/en-us/help/fifa/ea-sports-fifa-and-twitch/   Darko ..

2:00 pm, February 18, 2020 Technical Issues

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EA_Darko replied to Highly Unsatisfied with my game

It sounds like you may be having issues with your connection @hsasaki5. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

1:30 pm, April 8, 2020 Technical Issues

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EA_Darko replied to Help Please

Hey @Aiden_wave if there is a ban on your account then you will need to speak to our Terms of Service team and explain the situation to them.   The process to contact our ToS team can b..

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Hacker stole all my coins

Hey @Sayn_n1 we are unable to assist with account-based issues on AHQ and as such if you are having an account or billing issue then you will need to speak with one of our phone or..

4:30 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Hacked account

Hey @matty31289 the best thing to do is to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at help..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Hacked FIFA20 account

Hey @CopiousBear74 for any account-based issue you will need to speak with one of our chat support advisers who will be able to advise you further.   You can contact our live suppo..

1:00 pm, July 1, 2020 Technical Issues

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EA_Darko replied to Hacked

Hey @Samjosh01 for any issues with missing items you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    You can ..

12:30 pm, January 31, 2020 Technical Issues

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EA_Darko replied to Green lights on the main menu and error ce-34878-0 (ps4)

Hey @Telkiesky6 this error is a PS4 error to say that the software crashed, best thing to do is to try the following steps:   Restart your console: Turn off your console and then turn it ba..

1:30 pm, April 8, 2020 Technical Issues

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EA_Darko replied to Got an achivement from another player?

That's an odd one @RobRokk. Can I ask on what platform did this occur?   Darko

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to Glitchy screen

Hey @BenGrigg5 I am locking this thread as there is no need for you to have multiple threads on the same issue.   As I advised you previously, we would need to see the full Trace Route ..

3:30 pm, December 24, 2019 Technical Issues

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EA_Darko replied to Getting driver crashes when cheaters are losing

Hey @PMAlex280794 is the error you are seeing related to DXGI_ERROR_DEVICE_REMOVED. If so this error is one relating to your GPU and no tin fact FIFA, the best thing to do is a clean install..

7:00 am, April 21, 2020 Technical Issues

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EA_Darko replied to Getting Disconnected in every divison rivals game

It sounds like you may be having issues with your connection @ardopardo10. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to Get Kicked out of every online game I play

Hey @Tropicalkillerx it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..

6:30 pm, December 13, 2019 Technical Issues

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EA_Darko replied to Gameplay issues delays laggs

If you are playing on a modern TV @Guteekk93  you need to ensure that all post-processing features are disabled and that you are playing on game mod   Modern TVs have any number of..

3:00 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Gameplay is too slow because of EA Servers!

Hey @nero_zahin19 your UO Trace is showing issues with connection, you have some very high ping times well before you reach the EA servers.   I would suggest taking a look at our Connec..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Gameplay glitch

Sorry to see that you are having issues @ReziqnZenox. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-..

10:30 pm, January 4, 2020 Technical Issues

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EA_Darko replied to Game wont connect to EA servers ..

Hey @miiikehendoe if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help...

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Game keeps going to windowed mode

Hey @marcursT if the game is being forced into windo mode when you are not alt-tabbing or setting the game as such then this can point to a conflict with another program. It's no harm trying..

2:30 pm, April 21, 2020 Technical Issues

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EA_Darko replied to Game froze after winning a weekend league game and I was given the loss

It sounds like you may be having issues with your connection @conor157. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Game disconnecting

It sounds like you may be having issues with your connection @shwayneybaby. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/elp..

5:00 pm, January 14, 2020 Technical Issues

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EA_Darko replied to Game closes after match

Hey @ic0nicttv let's grab a DxDiag so that I can take a look at your system for any issues: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/   The more info we have..

2:30 pm, February 20, 2020 Technical Issues

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EA_Darko replied to Fut champs

Hey @XxEnea21xX if the game is stuck then you will need to force close the game. If you let us know on what platform you are having the issue then I can share some troubleshooting steps with..

11:30 am, June 2, 2020 Technical Issues

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EA_Darko replied to Fut champions

Hey @Rahmanesy1 you can find all the info related to FUT Champions rewards in this help article: https://www.ea.com/en-gb/games/fifa/news/fifa-19-fut-champions-rewards   Darko

1:00 pm, March 26, 2020 Technical Issues

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EA_Darko replied to Fut champion connection lost when winning at 80 min

Hey @ammarbenyammi for your connection issues I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to Fut Champs Win Not Counting

Hey @dannycollier3 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com..

6:30 pm, November 15, 2019 Technical Issues

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EA_Darko replied to Fut Champions

It sounds like you may be having issues with your connection @fin0708. I would suggest taking a look at our Connection troubleshooting steps which you can find here:https://help.ea.com/en-us/help..

3:30 pm, April 19, 2020 Technical Issues

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EA_Darko replied to Fut 20 Point with PS Plus

Hey @MotassemJa the PS+ offer is being run by Sony and EA does not have anything to do with it.   I know in the past the points have not been added for a number of weeks though if you h..

2:30 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Frequently getting kicked out of matches in fut 20

Hey @carbolightjr and @Alibrime from your posts it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps ..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to Freeze on “Connecting to eas server” tl

Hey @guisantos200213 can you take a couple of minutes to try the following steps:  Restart your console: Turn off your console and then turn it back on. Make sure your game software i..

1:30 pm, December 12, 2019 Technical Issues

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EA_Darko replied to Forced to watch lag replays after div rivals match

That's an odd one @nikhilp96 and not one that I have seen myself. Can I ask, on what platform are you seeing this issue and are you seeing any issues in other modes? Darko 

8:30 am, February 10, 2020 Technical Issues

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EA_Darko replied to Fifa20 speed

Hey @bigsanny80 if you are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any num..

5:00 pm, December 20, 2019 Technical Issues

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EA_Darko replied to Fifa20 companion causing connection problems on ps4

For issues with connection @Willis5555555555 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-trou..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Fifa20

Hey @teresa1kan if you are still seeing this issue would you mind going ahead and screenshotting it for me? Darko

2:00 pm, December 12, 2019 Technical Issues

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EA_Darko replied to Fifa point I bought 2days ago has not shown up till now, what's the solution

Hey @emmyanthony_ps if you are missing items you purchase then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.  &..

5:00 pm, February 6, 2020 Technical Issues

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EA_Darko replied to Fifa Crashing on FUT - PS4

Hey @Mrbrad1986 this is a PS4 error advising you of corrupt data. The best thing to do is to reinstall the game. Darko

1:00 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Fifa 20 why are you locking my friends accounts!

Hey @churtydaysrq if your friend is not getting verification codes then they will need to speak with one of our phone or chat support advisers who will be able to advise you furthe..

3:00 pm, January 23, 2020 Technical Issues

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EA_Darko replied to Fifa 20 setup error

Hey @Tibre19 can I ask on what platform you are seeing this and is it possible to share the error message that you are seeing? The more info we have the better we can help. Darko

4:30 pm, January 21, 2020 Technical Issues

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EA_Darko replied to Fifa 20 servers that are the nearest to Toronto?

Hey @R0ss0ner01899 can I ask in which modes are you seeing issues?   I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/e..

4:30 pm, December 19, 2019 Technical Issues

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EA_Darko replied to Fifa 20 servers list and location

Hey @ASalar10 the best thing to do is take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'l..

1:00 pm, January 5, 2020 Technical Issues

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EA_Darko replied to Fifa 20 online not working!!!

Sorry to see that you are having issues @Reep0ManPL.   Do you have multiple EA Accounts by any chance as it could be a case that you are logged into a secondary account that is not linked to..

10:00 am, November 11, 2019 Technical Issues

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EA_Darko replied to Fifa 20 online lag

It would appear that you are having connection issues @chicken spik and as such, I would suggest looking at the Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..

1:30 pm, January 15, 2020 Technical Issues

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EA_Darko replied to Fifa 20 online - lag on Seasons but not Pro Clubs

It sounds like you may be having issues with your connection @tykesgroove. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Fifa 20 lost connection every game

Hey @Peaky_ShadowI would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll take y..

5:00 pm, December 11, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.