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GMQTn
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EA_Darko replied to Player disappears

Hey @bar54612 can you check your unassigned pile to see if the item is there?   If not and you are unable to find it then you will need to speak with one of our phone or ..

4:30 pm, November 13, 2019 Technical Issues

PSAe7
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EA_Darko replied to Personal setting 1 problem fifa 20

Hey @takeaw when you see the error about Personal Settings Failed to load, the best thing to try is to go to Customize - Profile - Delete and deleting the current Settings files. Once done launch..

9:00 pm, November 27, 2019 Technical Issues

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EA_Darko replied to Permanent Transfer market ban FIFA 20

Hey all, if you have a sanction or ban on your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/..

4:30 pm, November 26, 2019 Technical Issues

WtcE7
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EA_Darko replied to PSN account eligibility

Hey @prince_shane12 have you ensured that your PS+ is up to date and that you have no restrictions on your account.   Are you seeing an issue with all aspects of the game or just certai..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to PS4 - child account - online play

Hey @ubergeeksov can you share the exact error message that you are seeing?   Does the account have PS+ on it or the primary account on the console have it? Darko

5:00 pm, March 24, 2020 Technical Issues

RPEvu
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EA_Darko replied to PLEASE GIVE MY COINS BACK!

Sorry to say @Tayler-Plays2 but there is nothing that we can do for accidental bids, listings or submissions. We are unable to return your coins or reverse the action. Darko

1:30 pm, April 8, 2020 Technical Issues

P89NK
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EA_Darko replied to Origin email

Hey @KeanuR-04 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://hel..

2:00 pm, November 28, 2019 Technical Issues

gIKya
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EA_Darko replied to Opponents quitting but still receiving the loss

If you are receiving a loss @cmoura123 then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troub..

1:00 pm, March 14, 2020 Technical Issues

9iW5c
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EA_Darko replied to Opponents disconnects after scoring

Hey all for the issue that you are seeing I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..

4:30 pm, November 13, 2019 Technical Issues

0Ocur
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EA_Darko replied to Online friendlies not working - Co-Op seasons working fine.. same friend!

Hey @A7mad218 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   Can y..

1:30 pm, April 30, 2020 Technical Issues

iB7yq
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EA_Darko replied to Online Draft unplayable on PC

It sounds like you may be having issues with your connection @Efun116. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

11:30 pm, May 31, 2020 Technical Issues

J3EZf
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EA_Darko replied to Not getting security code in my email

Hey @xxxHeimdallxx is the code being sent by Twitch or EA?   Do you have the option to specify where the code is delivered, if so can you try and use SMS?   Darko

2:13 am, November 11, 2019 Technical Issues

8MnvP
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EA_Darko replied to Not getting free packs

Hey @Williamtinsle last week was the final week of packs. If you purchased the game on launch and registered for your packs then you would have received them all with the final packs being d..

1:30 pm, December 11, 2019 Technical Issues

F2vPq
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EA_Darko replied to No access to fifa 20 fut web app transfer market.

Hey @Haitianuno and @omarisssa, if you have not received access to the transfer market yet then you will need to continue playing and exploring all aspects of FUT.   It is not poss..

4:30 pm, November 13, 2019 Technical Issues

fBGKs
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EA_Darko replied to No Opponents Found

Hey @d27rK on what platform are you seeing this issue?   I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

1:00 pm, March 14, 2020 Technical Issues

bIRgF
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EA_Darko replied to New player faces

Hey @JOSUE0720 have you ensured that your game is fully up to date? Do you have any example of any players who you believe should have had updates but you are not seeing?Darko

4:00 pm, November 13, 2019 Technical Issues

VT294
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EA_Darko replied to New equipment. Trace Reports done.... it’s still the same.

Hey @BenGrigg5 can you share your UO Trace, Path Ping or Trace Route with us so that we can take a look at your connection? Darko

4:30 pm, December 19, 2019 Technical Issues

1AJ4k
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EA_Darko replied to New account - more than 120 games played. Web app still locked

Hey @Prftrm, in order to unlock the transfer market you will need to explore all aspects of FIFA. There is no other way to gain access. Darko

5:00 pm, February 7, 2020 Technical Issues

VwXk4
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EA_Darko replied to My opponent Disconnects I LOOSE THE GAMEEEE!!!

Hey @li-nsenity it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..

4:30 pm, November 13, 2019 Technical Issues

VqANw
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EA_Darko replied to My fifa 20 got stuck in intro

Hey @sami_sanak can I ask on what platform you are seeing this issue and have you tried anything yourself to fix the issue?   The more info we have the better we can help. Darko

1:00 pm, March 26, 2020 Technical Issues

NtlWS
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EA_Darko replied to My disc won't install / read the game

Hey @Darraghsproject if every other disc is working fine in your console and you went through the troubleshooting steps for your issue then I would imagine that the disc is the issue. Have y..

7:30 am, April 1, 2020 Technical Issues

XTMD3
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EA_Darko replied to My conn

If you are playing on a modern TV @callummcfc96 you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of ..

4:30 pm, December 20, 2019 Technical Issues

qlHdv
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EA_Darko replied to My accaunt was hacked

Hey @kinder_Jaje69 if you spoke with our live support team and your case is being looked at then the best thing to do is to give the team time to respond. Darko

1:00 pm, March 26, 2020 Technical Issues

biEOh
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EA_Darko replied to My EA account has link in a wrong user in PS4 how can i change it.

Hey @BenjarongP for account issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our liv..

3:30 pm, April 19, 2020 Technical Issues

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EA_Darko replied to More than 5M coins removed and account flagged

You will need to speak to our Terms of Service team @Benlafqih.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..

1:00 pm, March 20, 2020 Technical Issues

OxqKo
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EA_Darko replied to Mobile App glitch caused me to min list an icon.

Sorry to say @noah_mully1 but there is nothing that we can do in instances of accidental bids, listing or submissions. We are unable to return the item or reverse the action.Darko

2:30 pm, February 27, 2020 Technical Issues

d5mYX
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EA_Darko replied to Missing players and coins

Sorry if you were misinformed @Spirit_Spacey but for any missing item claims you will need to speak with one of our phone or chat support advisers who will be able to advise y..

3:00 pm, January 14, 2020 Technical Issues

asr9t
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EA_Darko replied to Missing content players were sold but i never sold them lost all my coins

Hey @yas_653 you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at help.ea.com. ..

1:00 pm, April 16, 2020 Technical Issues

uxOBy
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EA_Darko replied to Missing 2200 Fifa points

Hey @KingUgas if you are missing content then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    It's b..

4:30 pm, January 21, 2020 Technical Issues

N5uTq
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EA_Darko replied to Market still BLOCKED.

Hey @Shork16 in order to unlock the transfer market you need to explore all aspects of FUT.   It is not possible for us to unlock it for you. Darko

4:30 pm, January 22, 2020 Technical Issues

5M4sB
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EA_Darko replied to Low FPS in FIFA 20 low GPU usage

Hey @DerTitanOlliKahn let's start by grabbing a DxDiag so that we can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/   Once I have tha..

10:00 am, January 22, 2020 Technical Issues

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EA_Darko replied to Lost packs

Hey @Acazzz07 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at..

1:30 pm, April 8, 2020 Technical Issues

McOg8
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EA_Darko replied to Lost game in draft

It sounds like you may be having issues with your connection @Wqid507Zz. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..

2:30 pm, January 21, 2020 Technical Issues

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EA_Darko replied to Login verification wrong email fifa20

Hey @jongalmf if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea..

1:30 pm, April 30, 2020 Technical Issues

rRqca
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EA_Darko replied to Login Verification!!!

Hey @DEESPURS20 if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.co..

1:30 pm, April 8, 2020 Technical Issues

Z9zei
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EA_Darko replied to Language issue Fifa 20

Hey @Taisels_ language options will be dependent on your geographical location, your console and where the game was purchased from.    Can I ask where you are located and where you..

4:00 pm, December 9, 2019 Technical Issues

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EA_Darko replied to Laggy and unresponsive gameplay

If you are playing on a modern TV @Allexyhno you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number o..

12:30 pm, March 14, 2020 Technical Issues

NCasy
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EA_Darko replied to Lagging

If you are playing on a modern TV @jadams888 then you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number o..

4:30 pm, November 13, 2019 Technical Issues

CQTG6
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EA_Darko replied to Kicked out of game

Hey all if you are seeing an issue with being kicked from your game then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..

4:00 pm, April 27, 2020 Technical Issues

k1uc8
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EA_Darko replied to Kicked me out off the game after it was finished

Hey @Aye_ITS_Jaime99 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/  ..

1:00 pm, March 26, 2020 Technical Issues

ONe7n
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EA_Darko replied to Is this input lag? Any way to make this better?

Hey @jsmlee1207 as you are playing on a modern TV you need to ensure that alongside game mode you also have all post-processing features are disabled.   Modern TVs have any number ..

4:30 pm, January 13, 2020 Technical Issues

YZpBL
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EA_Darko replied to Is it possible to get divison rivals points back?

It sounds like you may be having issues with your connection @ventus1206. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/..

10:30 am, March 27, 2020 Technical Issues

Fawqo
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EA_Darko replied to Input Lag in menus + ingame

If you are playing on a modern TV @r1zhy then you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of be..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to Innocent van

If you have a ban on your account @broodlee1 then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us..

5:00 pm, January 20, 2020 Technical Issues

PXgJF
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EA_Darko replied to I'm being disconnected during the division rivals match

Hey @borginhos14  I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &nb..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to I quick sell (Sergio Ramos , Lenglet , Ter Stegen), and I want to recover them

Hey @KOR_hanjungkim there is nothing that we can do in cases of accidental bids, listings, submissions or sells. We cannot return the item or reverse the action.Darko

4:30 pm, December 19, 2019 Technical Issues

f4VlE
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EA_Darko replied to I lost my connection due to your issues with ea servers and it costs me 2 wins

Hey @patrix311 if you continue to see issues with connection then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-u..

12:30 pm, March 3, 2020 Technical Issues

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EA_Darko replied to I cant play a match on fifa 20 keep losing connection to the EA servers

Hey all, from your posts it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..

4:30 pm, January 28, 2020 Technical Issues

Z9wHe
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EA_Darko replied to I bought a player on the transfer market and they are missing

Hey @max_hannah04 have you check your unassigned pile and club for the item?   If you cannot locate the item then you will need to speak with one of our chat support advisers who w..

1:30 pm, April 16, 2020 Technical Issues

dqTmB
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EA_Darko replied to I am banned, but why, if I play always fair

You will need to speak to our Terms of Service team for any ban @lietuvaever.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-abou..

4:00 pm, April 27, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.