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EA_Cade replied to FIFA 20 ultimate team crash
Hi @Jarleik,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
3:30 pm, January 24, 2020 Technical Issues
EA_Cade replied to FIFA 20 ultimate team Error
Hi @mikelaurensen112,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to FIFA 20 VIP Club
Hiya @ULKA-Tely That program is run by PlayStation, you may want to reach out to their support team on this one. -EA Cade
3:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to FIFA 20 Ultimate team menus constantly freezing
Hi @nrs929,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to FIFA 20 Ultimate Team FUT championship I did not receive my rewards
Hi @THFCTHELANE07,They go out on Thursday at 0800 UTC. -EA Cade
5:30 pm, June 2, 2020 Technical Issues
EA_Cade replied to FIFA 20 Ultimate Team - XP Issue
Hi @BeardedWeirdo94,You only earn XP if you complete an objective, you don't get XP just for playing a game. -EA_Cade
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to FIFA 20 ULTIMATE TEAM CANNOT SIGN IN
Hi @smoggiewolf,Give it a shot now. -EA_Cade View in thread
3:00 pm, February 12, 2020 Technical Issues
EA_Cade replied to FIFA 20 My over half of FUT team has gone Missing...
Hi @Fatboy_Knogger,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, June 2, 2020 Technical Issues
EA_Cade replied to FIFA 20 Crashing - PS4/Xbox One
Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved: PSN ID/Gamertag Platform ISP Shou..
8:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to FIFA 20 Career mode BUG with swapped teams
Hi @vladislav_ysl,Sorry for the delay, does this happen every time you load Europa League standings in that save?Does this happen in all saves or just this one? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to FIFA 20 - PS4 - Error CE-36244-9 - Unable to download game
Hi @MyterioMaestro,Just getting into the office now, thanks for the info! I've passed it up to the FIFA team for investigation. -EA Cade
2:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Error connecting to fifa 20 ultimate team.
Hi @Zameer56,Please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem. ..
4:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Error connecting to fifa 20 ultimate team
Hi @antrikos90B,Sorry for the delay, was out of office. Is this still happening? -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Error connecting to FIFA Ultimate Team
Hi @VerruckterHund,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
3:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Error connecting to FIFA 20 ultimate team - for a week!!!
Hi @abc1217982002,Give it a shot now. -EA_Cade
2:30 pm, January 17, 2020 Technical Issues
EA_Cade replied to Ea just sending me the same copy and paste email?!
@DTCoster666 If you've already been denied by the ToS team to have the ban overturned there is no further action to be taken, their decision is final on these matters. -EA Ca..
3:00 pm, June 27, 2020 Technical Issues
EA_Cade replied to ERROR MARKET ULTIMATE TEAM
Hi @pludtron,Sounds like you hit a form of bot detection, were you making a lot of bids just before this happened? -EA_Cade
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to EA servers disconnect issue
Hi @kingkaki2020,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to EA Suspended my account
Hi @tommydingding6,Please check your registered email for further information on this. You can also follow these steps http://bit.ly/ContactAccountDisputes to email the Terms of Service team. We canno..
7:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to EA Please stop it with the negative attitude!
Hi @sebastiannorge,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
6:30 pm, January 16, 2020 Technical Issues
EA_Cade replied to Dynamic Camera
@thehitman_82c Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
10:00 pm, November 11, 2019 Technical Issues
EA_Cade replied to During fifa ultimate team games my players become very hard to control
Hi @iBVENDETz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
4:00 pm, January 23, 2020 Technical Issues
EA_Cade replied to Drag back not working with custom controls
Hi @choda996,Wasn't aware of this. I'll see that it gets to the right teams. -EA_Cade
7:00 pm, January 25, 2020 Technical Issues
EA_Cade replied to Doing a good job 👍🏾
@jovitheman wrote: I have one question, why do I have to watch an other persons replay or celebration? It’s a bit annoying to force someone to watch something that they just saw or can w..
2:30 am, June 2, 2020 Technical Issues
EA_Cade replied to Division Rivals is broken.
Hi @ODZI14,Division Rivals only matchmakes you by your current Division and location, it doesn't look into your team overall rating in any way. -EA Cade
5:30 pm, June 20, 2020 Technical Issues
EA_Cade replied to Disconnecting from ultimate team
Hi @RedzerS77,Thanks for that, looks perfect. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade ..
5:30 pm, June 7, 2020 Technical Issues
EA_Cade replied to Disconnecting from EA Servers in Ultimate Team
Hi @ChubbaFat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Disconnected from the servers after a Fut champions win!
Hi @Maca_880,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Disable account and no answer from EA help team
Hi @7dreadful7,Your case was escalated up for review by the Terms of Service team. They'll email you once they complete their investigation into this. -EA Cade
9:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Deleting backup
Hi @shafyvkd2011,Sorry for the delay, the data for FUT is stored on our side so you won't lose anything by deleting it from your PS4 unless you delete your actual team from inside FUT. ..
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to Defense stuck laterally
Hi @Ahoyskin,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Cosntant presure glitch
Hi @Allexyhno,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to Constant pressure glitch
Hi @Allexyhno,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Connection Problems - 4/14/20
Hey all, The FIFA team are aware and investigating the ongoing connectivity issues, I've merged most of your threads here for clarity and ease of communication. ..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to Change team Fut Team
Hi @rumekinho,Once the name change has been completed you won't be able to change the name again. -EA Cade View in thread
4:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Career mode player characteristics missing
Hi @amgooner,I've merged your threads together for ease of access. Thanks for reporting this, I'll see that it gets to the right teams for investigation. -EA_Cade
2:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to Career mode editing player
Hi @Fernando921,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
4:30 pm, January 31, 2020 Technical Issues
EA_Cade replied to Career Mode Issues Megathread
Hey all, This thread was created back in September to be a centralized location to provide feedback on FIFA 20's Career Mode. With the release of various fixes and tweaks over the 6 ..
4:30 pm, November 22, 2019 Technical Issues
EA_Cade replied to Career Mode - Scouting Issue
Hi @DOGG0,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
6:00 pm, January 14, 2020 Technical Issues
EA_Cade replied to Can’t connect to ultimate team not due to internet problems
Hi @Itz_brfc9,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
5:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Can’t connect to ultimate team PC since yesterday
Hi @Dardiii_ACM, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. -EA_Cade View in thread ..
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Can’t connect to ea server for Fifa 20 on
@therealasura Hey there, can you try these steps please: https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..
1:55 am, November 11, 2019 Ultimate Team General Discussion
EA_Cade replied to Can’t connect to Ultimate Team
Hi @byPxL,You have an account issue blocking you from connecting, please reach out via @EAHelp on Twitter or http://bit.ly/EA_Contact_Us to have this issue addressed. -EA Cade..
9:30 pm, June 18, 2020 Technical Issues
EA_Cade replied to Can’t connect to Fifa 20 ultimate team
Hi @jamiego26,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
10:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Cant login to Ultimate Team
Hi @serkanyil,Sorry for the wait. Is this still happening? -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Cannot launch fifa 20 ultimate team please help
Hi @FapaJapla,Not showing any issues on your account or on our side at the moment. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en..
5:30 pm, February 11, 2020 Technical Issues
EA_Cade replied to Cannot join to ultimate team
Hi @FapaJapla,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
3:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to Can't sell one specific card
Hi @SaintScorpion,That's an account issue that will need to be looked into by the FIFA team, please reach out to an advisor here http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can take a l..
10:30 pm, December 17, 2019 Technical Issues
EA_Cade replied to Can't put players on auction (ultimate team)
Hi @bovernaut,Are the players untradeable by chance? -EA Cade
9:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to Can't load into Ultimate Team in FIFA 20
Hi @pascol3s,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade Vi..
8:00 pm, June 30, 2020 Technical Issues
