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EA_Cade replied to Penalty in Career mode
Hi @Theunsolid,That's new to me, is there any way you can get me a video of this so I can share it with the FIFA team? -EA_Cade
3:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to PC Alt+F4 solution please?!
Hi @themajor47,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Opponent team name not changing.
Hi @Snoopgeorgio,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..
3:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to Opponent quitting fut champs
Hi @Fyla90,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
10:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to Online friendlies results unsynchronized
Hi @CCarvalho171984,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
5:00 pm, December 20, 2019 Technical Issues
EA_Cade replied to Online fifa 20 ultimate team stamina issue online season also
Hi @sbnfar,Are you playing with Overload Ball Side/Constant Pressure tactics enabled? -EA Cade
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Not getting wins on FIFA ULTIMATE TEAM CHAMPIONS when my opponents back out
Hi @ALEXMARTIN245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
3:00 pm, January 25, 2020 Technical Issues
EA_Cade replied to No Opponents found for all the online modes in Ultimate Team on PS4
Hi @amalvm007,Sorry for the delay, is this still happening? -EA_Cade
4:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to New update
Hi @valimcshooter,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to New patch ( console ps4 )
Hi @bigGucciso5a300,Thanks for taking the time to share this feedback, I'll see that it gets to the right teams. -EA_Cade
4:00 pm, March 17, 2020 Technical Issues
EA_Cade replied to New Service implement after Disconnecting
Hi @KingBeetleJuic,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
2:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to National Pride SBC bug
Hey all, You should be able to complete this on the console but not on the web or companion apps currently. It's a known issue that's being investigated by the FIFA team currently. ..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to My ultimate team keeps disconnecting
Hi @hujo2015,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA_Cade
10:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to My ultimate team just disappeared
Hi @Furcii,Your FUT club isn't missing, it's still on the old PSN ID. FUT content is tied to the PSN ID it was earned on, not the Origin account. -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to My ultimate team is gone
Hi @Barisve,Your FUT club doesn't transfer between games, if that's what you're asking. Your FIFA 19 Ultimate Team won't be in FIFA 20. -EA Cade
2:00 pm, June 24, 2020 Technical Issues
EA_Cade replied to My ultimate team glitch
Hi @Woodpeckerjnr,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:00 pm, July 1, 2020 Technical Issues
EA_Cade replied to My live chat won’t work - I’m trying to complain. Don’t you have an email?
Hi @J3en_Jamin97,Your free to post feedback here, part of this forums existence is to gather and provide feedback to the game teams. -EA Cade
7:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to My friend is a football player and couldnt get his own card?
Hi @Egzup,A Pro Player item is granted to an account via the Club reaching out to the FIFA team directly. If the Club the player plays for is in FIFA 20 they will have a process for this and a contact..
7:00 pm, January 30, 2020 Technical Issues
EA_Cade replied to My Fifa 20 keeps crashing when I open Ultimate Team
Hi @JimdeBeeros,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this ..
3:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to My FUT acc was hacked
Hi @narka0825,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to My FIFA 20 career mode does not save my goals and assists
Hi @adam0931,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
9:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to Music and commentary issues
Hi @DamsteadsPete,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
9:00 pm, December 17, 2019 Technical Issues
EA_Cade replied to Missing traits
Hi @ibsal21,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
8:30 pm, November 22, 2019 Technical Issues
EA_Cade replied to Missing POTM SBC's
Hey all, This is being investigated by the FIFA team at the moment, they've posted the following on Twitter: More information will be posted here as we get it. Thanks. ..
6:30 pm, January 15, 2020 Technical Issues
EA_Cade replied to Missing POTM Alexander Arnold dynamic image
Hi @SUPERMEN7711,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
10:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to Missing POTM Alexander Arnold Dynamic image
Hi @SUPERMEN7711,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to Local Multiplayer
Hi @mischka3231,This feedback has been sent to the FIFA team for investigation. -EA_Cade
3:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Last title update
Hi @mellis23,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
3:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to Lag in Fifa 20
@Teeny_707 Thanks for that, I'll see that it gets to the right teams. -EA_Cade View in thread
12:00 am, January 27, 2020 Technical Issues
EA_Cade replied to LOANS
Hi @joesthashow,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
5:30 pm, December 14, 2019 Technical Issues
EA_Cade replied to Kit clash on FUT Draft
Hi @mayyy7,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
8:30 pm, January 15, 2020 Technical Issues
EA_Cade replied to Kit Clash In FUT
Hey all, This has been passed up to the FIFA teams for investigation into the algorithm that makes these determinations related to Kits. -EA_Cade
12:00 pm, November 17, 2019 Technical Issues
EA_Cade replied to Kicks me out of ultimate team when i try to submit an sbc
Hi @scottishcant,Is this on the web/companion app or the console? -EA_Cade
7:30 pm, January 10, 2020 Technical Issues
EA_Cade replied to Kicked off ultimate team
Hi @Jayster200101,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
4:00 pm, November 30, 2019 Technical Issues
EA_Cade replied to Kamara is shorter in fut 20 than in real life
Hi @SergioHD27,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Just Add A Feature To Turn Off Vibration Already!
Hi @JamieTheGee,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
5:00 pm, January 29, 2020 Technical Issues
EA_Cade replied to Issue: Unable to connect to Ultimate Team in FIFA20.
Hey all,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-t..
8:30 pm, January 30, 2020 Technical Issues
EA_Cade replied to Issue with web app
Hi @Allexyhno,This is being investigated right now by the FIFA team. -EA_Cade
7:30 pm, December 13, 2019 Technical Issues
EA_Cade replied to Ingame Audio Channels
Hi @Teknosbeka,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
2:00 pm, June 5, 2020 Technical Issues
EA_Cade replied to In a game, the color of my team's shirt and my opponent's team are the same
Hi @goldspeed1995,I'm sorry to hear that, can you recall what Kit you were wearing so I can get this sent up for review? -EA Cade
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to Improvements and suggestions
Hi @a97dps,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Icon swaps players .. SBC mistake ... just 1 player Extra
Hi @MOHA-_-BAARA,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
8:30 pm, March 11, 2020 Technical Issues
EA_Cade replied to Icon Request
Hi @ClarkieBoi123,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
2:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to I pre-ordered FIFA 20 Ultimate Edition but didn't get any of the perks
Hey all. The missing packs issue is being investigated by the FIFA team. I'll update this thread as I get more information.Accepting as solution for visibility. -EA_Cade ..
9:00 am, November 11, 2019 Technical Issues
EA_Cade replied to I lost my ultimate team
Hi @jgn001,You'll need to contact again, if chat is closed at the moment you may have more luck on Twitter at @EAHelp. -EA Cade
10:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to I lost my players in FIFA 20 Ultimate team !!!
Hi @azghhjjhhdss,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to I lost my coins and my starting eleven in FIFA 20
Hi @paboreal30,I'm showing that your case is with the Terms of Service team currently, they will reach out to you as soon as they complete their investigation. -EA Cade
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to I haven’t received a email from EA specialist team
Hi @ultimateexrem17,Your case is with the missing content team, as this is a specialized team that only deals with missing content they can get very busy. Your case is in the right place and will be w..
10:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to I got banned for no reason, just bought the game and got banned.
Hi @44ghepard,I'm showing that you reached out to the Terms of Service team today, you'll need to wait for them to respond to your email to proceed with this investigation. -E..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to I can’t log into Fifa 20 ultimate team
Hi @gianni728,Give it a shot now please. -EA_Cade
4:30 pm, January 14, 2020 Technical Issues
