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EA_Cade replied to Transferring Ultimate Team account to different Xbox?

Hi @AvivChelsea65,FIFA progress is locked to the account it was earned on I'm afraid, we have no way of transferring it to a different gamertag. -EA Cade

3:00 pm, May 2, 2020 Technical Issues

Ekfly
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EA_Cade replied to Training Controls

Hi @abstracto9,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

3:00 pm, March 6, 2020 Technical Issues

Ergpz
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EA_Cade replied to Trainer in fut champions

Hi @kkher11,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

4:00 pm, December 28, 2019 Technical Issues

IUdlV
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EA_Cade replied to To people that got hacked

Hi @iLumnia / @animekid2005pl Missing content cases take some time unfortunately as they go to a dedicated team to resolve them. We have no visibility into their queue, I can only see that y..

8:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to There was an error communicating with the Fifa ultimate team servers PS4

@R9Drizzy Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

4:30 pm, November 14, 2019 Technical Issues

mlqUN
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EA_Cade replied to There was a problem communicating with the Fifa Ultimate Team Servers.

Hi @NinjaKillerzz21,Is this happening when you connect to FUT or when you search the market? -EA_Cade

3:00 pm, January 17, 2020 Technical Issues

RvZWy
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EA_Cade replied to There was a problem communicating with the FIFA Ultimate Team servers.

Hi @POLORLAX,Were you spamming a ton of bids just before this happened? You may have triggered a form of bot detection. -EA Cade

9:00 pm, April 21, 2020 Technical Issues

QuhRH
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EA_Cade replied to There was a problem communicating with Fifa ultimate team servers

Hi @azad_gt,Sorry to hear it. There isn't anything blocking your connection on your account, where are you located? -EA_Cade

2:00 pm, November 11, 2019 Technical Issues

lrK42
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EA_Cade replied to The game crashes as you enter Ultimate Teame.

Hi @resolotus,Sorry to hear it. What system are you playing on? -EA_Cade

5:30 pm, January 11, 2020 Technical Issues

nKWTJ
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EA_Cade replied to The bug of shooting outside of box

Hi @AmirMPh,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Team sheet disappeared

@fconnolly05 Just to confirm, you're not able to scroll to it by highlighting the team sheet inside Career Mode and using the thumbstick? -EA Cade

4:30 pm, June 27, 2020 Technical Issues

nTiXI
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EA_Cade replied to Team of the year voting

Hi @tbcra2013,What's happening when you try to vote? -EA_Cade

6:00 pm, December 13, 2019 Technical Issues

ER349
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EA_Cade replied to Team of the week moments not appearing as special cards

Hi @TranceRain,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

4:00 pm, March 25, 2020 Technical Issues

8z5rS
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EA_Cade replied to Team of the weak packed but not his totw card

Hi @okori1999,Tadic left packs with the rest of the TOTW Moments on the 29th of April. -EA Cade

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Team changing to Concept Squad after completing SBC

Hi @unhooked22,Sorry to be the bearer of bad news, but it sounds like you're submitting your squad into SBC's. Due to the fact that there are multiple messages in game on being sure and aware that you..

7:00 pm, April 25, 2020 Technical Issues

DGYSC
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EA_Cade replied to Team Won Premiere League Cup-Not Showing Up In Objectives-CM

Hi @jimmarshall,I believe you need to play through the entire season for that to register. -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

4O3pN
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EA_Cade replied to Team I've had every edition since FUT13 is not there when i load FUT20

Hi @EsEhm,Pressing cancel on that screen will allow you to bypass it while we investigate the issue. You had to have played FUT in FIFA 19 before June of 2019 to have your club name, established date ..

4:30 pm, March 24, 2020 Technical Issues

BxHRI
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EA_Cade replied to THERE WAS AN ERROR COMMUNICATING WITH the fifa ultimate team servers. Please try

Hi @billylch,Does this just happen after heavy trading activity or is it any time you attempt to do an SBC? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

T24ba
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EA_Cade replied to Suspended over FUT team name

Hi @magalhaes98,When your account is unbanned you'll have a randomly generated club name assigned to your account. -EA Cade

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Stuck at ultimate team screen

Hi @ExKsl,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

7:30 pm, January 22, 2020 Technical Issues

ywRQi
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EA_Cade replied to Still Banned On FIFA 20 - TOS TEAM

Hi @iBruuuH,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Sponsors FIFA 20

Hi @seboy55555,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Sorry there has been an error connecting to fifa ultimate team..

Hi @smoggiewolf,Give it a shot now. -EA_Cade

11:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Sorry there has been an error connecting to fifa 20 ultimate team

Hi @Vassilounis,Give it a shot now please. -EA_Cade

11:00 pm, January 15, 2020 Technical Issues

fOrma
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EA_Cade replied to Sombady quickselt my team

Hi @Buffalo_Wout06,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Soccer Aid team needs a 2nd kit

Hi @helli73,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

2:00 pm, June 10, 2020 Technical Issues

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EA_Cade replied to Shadow card

@DorRazabi Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

10:00 am, November 16, 2019 Technical Issues

pUD5o
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EA_Cade replied to Seasons matchmaking

Hi @prodigy2211,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Season Objectives not resetting when deleting club

Hi @killlajules,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

2:30 pm, December 6, 2019 Technical Issues

0SpEN
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EA_Cade replied to Sbc Ligue 1

Confirmation from the FIFA team just came back: Cyprien only appears in the Player Pick "Ligue 1 Conforama SBC Reward 2" which went live today at 6 PM GMT.   If you completed the player pi..

9:00 pm, February 19, 2020 Technical Issues

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EA_Cade replied to SBC not working.

Hey all, This issue with the companion/web app is also effecting the National Pride SBC's, the FIFA team are aware and investigating at the moment. In the meantime you can still complete these SBC's f..

11:00 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Reserve bank in pro clubs

Hi @Mariscatuca,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Request to approve change of club name

Hi @GamerOfSmartType,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Removed my team

Hi @BifocalScroll37,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Quitters

Hi @KGI_Kliko,Thanks for the feedback, I'll see that it gets to the right teams. Currently, if your game session is interrupted the game will determine based on several factors whether the game is rec..

9:30 pm, March 3, 2020 Technical Issues

wIYdq
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EA_Cade replied to Question about who we are matched with

Hiya @Keiheuvel    You're only matched based upon 3 factors: Your Location Your Division Your Form (Only in FUT Champions) Your team overall rating and input method are not factored i..

5:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Ps4 fut and rivals game play speed.

Hi @portvalefanjosh,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

6:00 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Problem in ultimate team

Hi @MHD9JR,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

3:30 pm, March 4, 2020 Technical Issues

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EA_Cade replied to Pro clubs minor adjustments for ea

Hi @Brian_3305_6w4r,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Premier league graphics remain on screen during gameplay

Hi @emilecox,This is being looked into by the FIFA team currently. -EA_Cade

6:30 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Premier League overlay remains on screen during match

Hi @WadeDavids,This is a known issue at the moment, the FIFA team is aware and investigating a fix as we speak. -EA_Cade

3:30 pm, February 5, 2020 Technical Issues

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EA_Cade replied to Please read the description

Hi @xstlth,Your account was investigated by the Terms of Service team and they've declined to overturn this action. As this issue has been investigated several times now, they will not be looking into..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Playing away or at home

Hi @Hidduuh03,The player with the best connection to the server plays as the Home team. -EA_Cade

8:30 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Playes Stats window freezes in game

Hi @BKiller1903,This issue is being investigated by the FIFA team currently. -EA Cade

7:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Players stuck in transfer targets for over a month

Hi @Daniyal_Rahman,Very sorry to hear this, can you please reach out to our Twitter team at @EAHelp so we can get some information from you on this? -EA_Cade

7:30 pm, November 15, 2019 Technical Issues

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EA_Cade replied to Player search bug

Hi @waseemabdul7,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Player name says undefined in post match graphics after getting the ball.

Hi @GuardianD671,This is a known issue that's been sent to the FIFA team for investigation. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Player fitness

@WhiteShark8800 Fitness is bugged at the moment, but in the opposite way you're describing. Until a fix is implemented regardless of your players fitness level seen on the Squad screen they will alwa..

9:00 pm, December 7, 2019 Technical Issues

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EA_Cade replied to Player career mode issue

Hi @Cheynerpants,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

2:30 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Player Of The Match Announcement Gone

Hi @jimmarshall,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, February 8, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.