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EA_Darko replied to Twitch Prime Rewards

Hey @Fatss093 if you are missing items that you believe you should have then you will need to speak with one of our chat support advisers who will be able to advise you further.  &..

5:00 pm, April 29, 2020 Technical Issues

reGSO
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EA_Darko replied to Transfer Market blocked unfair!!

Hey @bernardosales if there is a ban on your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.c..

4:30 pm, January 21, 2020 Technical Issues

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EA_Darko replied to Transfer Market ban

Hey @cssahin if you have a band on your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en..

3:00 pm, December 12, 2019 Technical Issues

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EA_Darko replied to Transfer Market Ban - What to do if EA refuses to remove ban?

You will need to speak to our Terms of Service team in relation to any ban @AristoKalos05.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to TOS team

Hey @fcf13 the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/   Click Contact usat the t..

5:00 pm, December 16, 2019 Technical Issues

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EA_Darko replied to Permanent Transfer market ban FIFA 20

Hey all, if you have a sanction or ban on your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/..

4:30 pm, November 26, 2019 Technical Issues

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EA_Darko replied to Not getting security code in my email on

Hey @xxxHeimdallxx is the code being sent by Twitch or EA?   Do you have the option to specify where the code is delivered, if so can you try and use SMS?   Darko

1:55 am, November 11, 2019 Ultimate Team General Discussion

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EA_Darko replied to My accaunt was hacked

Hey @kinder_Jaje69 if you spoke with our live support team and your case is being looked at then the best thing to do is to give the team time to respond. Darko

1:00 pm, March 26, 2020 Technical Issues

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EA_Darko replied to My EA account has link in a wrong user in PS4 how can i change it.

Hey @BenjarongP for account issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our liv..

3:30 pm, April 19, 2020 Technical Issues

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EA_Darko replied to More than 5M coins removed and account flagged

You will need to speak to our Terms of Service team @Benlafqih.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..

1:00 pm, March 20, 2020 Technical Issues

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EA_Darko replied to Missing content players were sold but i never sold them lost all my coins

Hey @yas_653 you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at help.ea.com. ..

1:00 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Lost packs

Hey @Acazzz07 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at..

1:30 pm, April 8, 2020 Technical Issues

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EA_Darko replied to Innocent van

If you have a ban on your account @broodlee1 then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us..

5:00 pm, January 20, 2020 Technical Issues

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EA_Darko replied to I bought a player on the transfer market and they are missing

Hey @max_hannah04 have you check your unassigned pile and club for the item?   If you cannot locate the item then you will need to speak with one of our chat support advisers who w..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to I am banned, but why, if I play always fair

You will need to speak to our Terms of Service team for any ban @lietuvaever.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-abou..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to I QUIT FUT

Hey @hamidzaibullah if you have any questions relating to a TOS sanction then you will need to speak to our Terms of Service team as they are the only ones who can discuss a TOS sanction or ban w..

2:00 pm, November 28, 2019 Technical Issues

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EA_Darko replied to Help Please

Hey @Aiden_wave if there is a ban on your account then you will need to speak to our Terms of Service team and explain the situation to them.   The process to contact our ToS team can b..

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Hacked account

Hey @matty31289 the best thing to do is to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at help..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Hacked FIFA20 account

Hey @CopiousBear74 for any account-based issue you will need to speak with one of our chat support advisers who will be able to advise you further.   You can contact our live suppo..

1:00 pm, July 1, 2020 Technical Issues

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EA_Darko replied to FIFA ultimate team purchased player disappeared

Hey @erwinvandijk the best thing to do is take a look through your account to see if you can find the item.   If you cannot find it anywhere then please speak with one of our phone..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to FIFA 20 Ea account problem

Hey @damsptt this is not something which we can assist with on AHQ.   The only team who can assist is our account recovery team, please contact them back again with as much info as poss..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to FIFA 20 - Banned From Online

Hey @Blackarat if you have a ban on your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/e..

4:30 pm, January 22, 2020 Technical Issues

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EA_Darko replied to EA Live Chat not working

Hey @sge_modeste27 you can contact our live support at help.ea.com.   To  speak with a chat adviser: Click on your product Origin Then select 'PC Manage my Account' Can't log ..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to DualShock 4 Support on PC

Hey @playsuncharted I am not aware of any plans for it but will pass your feedback on to the team.Darko

5:00 pm, April 29, 2020 Technical Issues

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EA_Darko replied to Disconnected In Weekend League

Hey @Joby293 just so you are aware, AHQ is a global community focused on players helping players. If you require direct assistance from a member of the EA live support team then yo..

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Companion app transfer ban

Hey @Baapstra if you have a ban on  your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea...

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Coins

Hey @olikucharski having a friend send you coins is a breach of the FIFA 20 Terms that you agreed to when first launching the game.     To appeal your sanction you will need t..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Changing EA accounts

You will need to speak to our Terms of Service team @zoomballs.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..

1:30 pm, April 30, 2020 Technical Issues

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EA_Darko replied to COINS PLAYERS AND CONSUMABLES MISSING FROM FUT ACCOUNT

Hey @ariskhd for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at&..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to Bought a player and he disappeared as the coins

Hey @marquesone11 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live suppor..

7:30 am, June 26, 2020 Technical Issues

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EA_Darko replied to Banned from the Tranfer Market

Hey @oliver2569 any TOS related issues need to be directed to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/..

5:00 pm, January 19, 2020 Technical Issues

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EA_Darko replied to Banned for no reason

You will need to speak to our Terms of Service team in relation to any TOS issue @JoshWilson77.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/accoun..

12:30 pm, April 3, 2020 Technical Issues

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EA_Darko replied to Banned by fault

  Hey @whiteshadow53200 you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/informa..

4:30 pm, January 13, 2020 Technical Issues

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EA_Darko replied to Banned Transfer

You will need to speak to our Terms of Service team in relation to any ban @robinkoalbani.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..

5:00 pm, January 28, 2020 Technical Issues

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EA_Darko replied to Again FIFA !! Ultimate team

It sounds like you may be having issues with your connection @rallyinghardOK. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..

4:30 pm, December 20, 2019 Technical Issues

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EA_Darko replied to Account Disabled

Hey @brandon01745 for issues with an account you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live s..

4:00 pm, April 19, 2020 Technical Issues

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EA_Cade replied to we are sorry but there has been an error connecting to fifa 20 ultimate team

Hi @calvinli9461,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to visuals problem

Hi @AAYKing,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to ultimate team server problem

Hi @HUSEYIN_VARTOLUU,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..

9:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to ultimate team connection lost !!!!

Hi @Axeger_85,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to t fifa 20 ultimate team hacks and sold all players

Hi @LOVROPOLE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to still no support options

Hi @IronCharlstar,You may have better luck reaching out to our Twitter support team at @EAHelp, you can also try changing your location on the help site to the US and then refreshing the help site. ..

5:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to pro clubs max players

Hi @Relusobi,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

4:00 pm, March 5, 2020 Technical Issues

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EA_Cade replied to national team useage

Hi @mvarone02864,Yup, in some modes you can play as a countries National team. -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to my fut20 team got deleted without my knowledge

Hi @saifullahbarrie,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to motion blur

Hi @noofear57,Currently there is no option inside FIFA to do this, but it's been a requested feature the team is aware of. -EA Cade

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to matchmaking

Hi @KamilTsubasa,The home team is the one with the best connection to the server/opponent, I would recommend improving your latency if you're always the away team. You can try these steps http://bit.l..

9:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to how long does it take to add content that was removed from my account by hackers

Hi @manfredbarnar,These cases are handled by a specialized team, we have no visibility into their queue I'm afraid so you could have several people in front of you or you could be next in line. ..

4:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to how is that new ping tool useful??

Hi @Mr_Giallorossi,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

2:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to hac

Hi @alex35rza,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, ..

3:30 pm, April 17, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.