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EA_Cade replied to EA platform login PSN account display is invalid
Hi @cdsora0410,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to EA TAKES MY COINS
Hi @silviucalance,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account actioned by Terms of Service over AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to EA Suspended my account for what?
Hi @TrinatiS1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
4:00 pm, November 23, 2019 Technical Issues
EA_Cade replied to EA Suspended my account
Hi @tommydingding6,Please check your registered email for further information on this. You can also follow these steps http://bit.ly/ContactAccountDisputes to email the Terms of Service team. We canno..
7:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to EA Is Scamming Me
Hi @Yospider21,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to EA IS JOKE
Hi @bluenosemac2,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to EA CRASHED ON ME!!!!!
Hi @Talaleid22,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
4:00 pm, December 14, 2019 Technical Issues
EA_Cade replied to EA Account
Hi @xUFz,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..
6:30 pm, June 3, 2020 Technical Issues
EA_Cade replied to EA ACCOUNT
Hi @liamkenney,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Dynamic Camera
@thehitman_82c Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
10:00 pm, November 11, 2019 Technical Issues
EA_Cade replied to Duplicate Email Bug
Hi @oacbrazil,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
8:30 pm, June 20, 2020 Technical Issues
EA_Cade replied to Division rivals rewards
Hi @fifaboy21212121,Rivals rewards have all been sent, if you're missing them you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us. -EA Cade ..
2:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to Division rivals points and coins
@Flipery8flop Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Disconnecting from ultimate team
Hi @RedzerS77,Thanks for that, looks perfect. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade ..
5:30 pm, June 7, 2020 Technical Issues
EA_Cade replied to Disconnected from a match when I had already won
Hi @Gallagher893,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
2:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to Discard badges
Hi @fieryelder,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to Different ea account keep poping up
Hi @batbold_balt,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Didn’t receive packs after completing objectives
Hi @danmush1234,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Didn't receive my 2,000 fifa points
Hi @Itzcal365,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to Didn't get any weekend league rewards
Hey all. Weekend League rewards roll out at 0700 UTC. -EA_Cade View in thread
3:00 am, November 13, 2019 Technical Issues
EA_Cade replied to Did not revive objective
Hi @Harryboy123456,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, January 10, 2020 Technical Issues
EA_Cade replied to Did not receive WL rewards (FUT Champions)
Hi @artpopov,Those rewards drop at 0700 UTC, about 20 minutes after you made this post. -EA_Cade View in thread
11:00 am, November 12, 2019 Technical Issues
EA_Cade replied to Did not receive TOTSSF Ultimate pack from SBC
Hi @Klawdx,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Did not Get my pack
Hi @DuduDiniz95,It's in your packs, check on the app as FIFA will only show 30 packs at a time. -EA Cade View in thread
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Device suspended
Hi @rawazyku, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to DISCONNECTED AFTER DRAFT ENDS
Hi @MagicDom,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player..
6:30 am, November 24, 2019 Technical Issues
EA_Cade replied to DIDNT RECEIVE SQU
Hi @JEAB1988,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to DIDNT GOT MY PLAYER
Hi @The_Gamer_073,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to Connection Problems - 4/14/20
Hey all, The FIFA team are aware and investigating the ongoing connectivity issues, I've merged most of your threads here for clarity and ease of communication. ..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to Connection
Hi @Jensen11233,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..
9:30 pm, December 13, 2019 Technical Issues
EA_Cade replied to Completed two objectives and never received rewards
Hi @emilioernestog,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Companion login issue
Hi @sdcavalentine,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Companion app selected wrong player in transferlist
Hi @13bradster,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
11:00 am, November 11, 2019 Technical Issues
EA_Cade replied to Companion app - saying no FUT 20 club
Hi @ARONSAGOONER,If you're logging in to the same account you're posting here with, you have nothing tied to it. Please reach out to an advisor at http://bit.ly/EA_Contact_Us so we can assist further...
8:30 pm, March 11, 2020 Technical Issues
EA_Cade replied to Companion App crashes
Hi @Mighty_Limacide,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Coins not added
Hi @maomar711,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to Coins are hacked
Hi @joepiert,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to Coin rules
Hi @hedayatiorm, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
2:30 pm, January 4, 2020 Technical Issues
EA_Cade replied to Code redeemed no pack rec
Hi @markeaton13,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to Code
Hi @Maccachappie1,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3..
8:30 pm, April 7, 2020 Technical Issues
EA_Cade replied to Claimed packs disappeared
Hi @gondanieldegal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, December 21, 2019 Technical Issues
EA_Cade replied to Chat
Hi @Johnleahy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
8:30 pm, April 22, 2020 Technical Issues
EA_Cade replied to Change team Fut Team
Hi @rumekinho,Once the name change has been completed you won't be able to change the name again. -EA Cade View in thread
4:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Change passwird on fifa 20
Hi @reecemc29,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
4:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to Career mode player characteristics missing
Hi @amgooner,I've merged your threads together for ease of access. Thanks for reporting this, I'll see that it gets to the right teams for investigation. -EA_Cade
2:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to Career Mode Issues Megathread
Hey all, This thread was created back in September to be a centralized location to provide feedback on FIFA 20's Career Mode. With the release of various fixes and tweaks over the 6 ..
4:30 pm, November 22, 2019 Technical Issues
EA_Cade replied to Captcha entry required to log into EA account FIFA 20
Hi @1057185,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
5:00 pm, March 12, 2020 Technical Issues
EA_Cade replied to Can’t use the puzzle to verify
Hi @GillyyyBoy,According to the image, you'll need to rotate the circle until the front animal is the correct way up. -EA_Cade View in t..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Can’t use the app
Hi @SjansPanther38,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Can’t return player to club or quick sell
Hi @sk8death27,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 1, 2020 Technical Issues
