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EA_Aljo replied to Sbc issue when sending

Hi there, @jjgamer11YT    Are you trying to submit this on the companion app or is it happening on your console?

6:00 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to Retrieving the traded player

Hello, @harunss88.   I'm very sorry, but we're not able to return players that were submitted into an SBC by mistake. Please make sure you're submitting items that you are ok with permanentl..

4:00 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Required previlage

Hi there, @Ash19971114.   This message can occur when either you don't have a current Xbox Live Gold subscription or you've had a communications ban from Microsoft. Can you check both of tho..

5:30 pm, March 6, 2020 Technical Issues

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EA_Aljo replied to Promotions packs missing in FUT20

Hi there, @rajoun99.   Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: http://bit.ly/EA_Contact_Us. They'll look into this for you. T..

4:30 pm, January 14, 2020 Technical Issues

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EA_Aljo replied to Preorder pack disappeared

Hello, @Chilla0401.   If you don't open your pack each week, it is forfeited and replaced on Monday with the next pack. You can read about this here: https://www.ea.com/games/fifa/fifa-..

6:30 pm, December 16, 2019 Technical Issues

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EA_Aljo replied to Premier League overlay

Hi there, @chrhau1991.   Does this overlay stay on for the entire match?

3:30 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Please let that go to ea

Hi there, @xyas4ser.   How frequently is this happening? Normally, when you take a loss, it means you disconnected from the match. If it happens often, we should go through some connection t..

5:30 pm, February 14, 2020 Technical Issues

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EA_Aljo replied to Please help me ea im begging you.

Hello @Josh273165.   For help with banned accounts, please see this article. Thanks!

4:00 pm, July 4, 2020 Technical Issues

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EA_Aljo replied to Please help

Hi there, @Josh273165.   For help with banned accounts, please see this article. Thanks!

5:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Packed player card disappeared from my team

Hi there, @basse5.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!

5:30 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to Not giving me my reward for completing it

Hi there, @theosoccer23.   This needs to be completed in Rivals. Are you playing that mode?

5:00 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to No replies from EA

Hi there, @Jerseyboys23.   Did you follow the instructions in this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts? I'm not seeing any cas..

7:00 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to No points given

Hi there, @Ryekurt,   This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can find more ..

3:30 pm, March 9, 2020 Technical Issues

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EA_Aljo replied to No longer have access to the email associated with EA Servers.

Hi there, @dryoo23.   I'm sorry you're having so much trouble with this. You can find the webform here: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account.   If ..

6:00 pm, March 17, 2020 Technical Issues

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EA_Aljo replied to No email access

Hi there, @Scallywaggles86.   When you are filling out the web form, you're asked for the email you have access to as well as the one you want to change. Are you sure you're putting the corr..

5:30 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to My transfer market is unavailable

Hi there, @Sir_Abdullah23.   Are you still having trouble with this? If so, I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipme..

3:00 pm, June 12, 2020 Technical Issues

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EA_Aljo replied to My fut20 team is gone

Hi there, @robhodges.   Please open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to Multiple second input delay

Hi there, @camerontuff.   I'll see if we can find out why this is happening. Did you also power cycle your PS4 after you reset your modem and router? Are you playing on a wired or wireless c..

5:30 pm, April 1, 2020 Technical Issues

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EA_Aljo replied to Missing points squad battle

Hi there, @lilg4588    Hi there. Thanks for reaching out to us. This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained..

9:30 pm, April 13, 2020 Technical Issues

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EA_Aljo replied to Missing player error

Hi there, @baryfifa.   Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..

10:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Missing player

Hi there, @alecsandriu.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

10:00 pm, April 23, 2020 Technical Issues

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EA_Aljo replied to Missing FUT Champions rewards

Hi there, @mrsuave22    FUT Champions rewards are released at 8:00 UTC on Thursdays. If you're talking about missing the rewards from this last weekend, they won't be received until Thu..

7:30 pm, January 6, 2020 Technical Issues

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EA_Aljo replied to Menus - FUT

Hi there, @UKbealyUK.   I'm really sorry for all the frustration. We should see if we can find out why this is happening and potentially get it resolved. First, are you on a wired or wireles..

4:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Lost purchased players and coins

Hi there, @chongwenhao.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

6:30 pm, April 23, 2020 Technical Issues

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EA_Aljo replied to Lost points?!

Hi there, @brunorngomes.   This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can find ..

5:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Lost player's

Hi there, @Kartavya123.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

4:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to Lost connection Friday night fut champs

Hi there, @weedougie.   Was this the only time you disconnected or does it happen more frequently?

5:30 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to Losing connection from EA servers with great network connection

Hi there, @chapstick87.   I'll try to find out why you keep lagging and disconnecting. It sounds like you've already gone through a lot of troubleshooting, but are you able to run a UO Trace..

5:00 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to Lose a packs no one help me why?

Hi there, @othman199810.   Can you give me some more details on this? What exactly is happening? Thank you.

5:00 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to Link new ea account to gamertag

Hi there, @LucasOzLygoe.   We can't move your gamertag to a different account without verifying ownership. When you move your gamertag to another account, all progress on all EA games is los..

5:30 pm, April 24, 2020 Technical Issues

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EA_Aljo replied to Lagging all of a sudden... Please help me..

Hi there, @droPssssss.   I'll try to help with this. First, are you on a wired or wireless connection? Also, what system are you playing on? Thank you.

6:00 pm, June 18, 2020 Technical Issues

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EA_Aljo replied to Keep getting disconnected after winning in the weekend league

Hi there, @capo143.   I'm really sorry for all the frustration with this. Let's see if we can find out what's going on. First, are you on a wired or wireless connection? Also, what system ar..

3:30 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to Issue to connect

Hello, @Bogdan_pe_Fifa.   Is this an email address you don't have access to? If so, you'll need to go through the account recovery process. That starts by filling out the webform here.

6:00 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to I won more than 4 fut champ gemes

Hi there, @Jass0oo0om97.   I'll try to find out why you keep disconnecting. Does this happen only in Fut Champs or do you disconnect at other times as well? Also, are you on a wired or wirel..

7:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to I was winning in futdraft and I got disconnected and I lost

Hi there, @Riodbrasil.   I'm sorry to hear about the disconnect! Was this the first time or does it happen more frequently? Also, did you try the Draft Token tool to see if your account is e..

4:00 pm, March 5, 2020 Technical Issues

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EA_Aljo replied to I purchased the Ultimate Edition but did not get the 20 free packs

Hi there, @BobChylan.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks..

4:00 pm, March 9, 2020 Technical Issues

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EA_Aljo replied to I need help with app fifa20 for mobile

Hi there, @AmayaCristian.   This normally happens when you're logging in to the wrong account. To find the email address you should be using to log in, open FIFA on your console and go to Cu..

9:00 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to I have massive input delay

Hi there, @imonsterx22.   I'll see if I can help find out what's causing this input lag. First, are you on a wired or wireless connection?

9:00 pm, April 20, 2020 Technical Issues

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EA_Aljo replied to I got disconnected after a win in FUT Champions

Hi there, @bwein10.   Was this the only time you were disconnected or does it happen more frequently?

6:00 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to I got a coin wipe for doing nothing but sniping

Hi there, @GALITSH123.   You're welcome to dispute the action taken on your account again by following the instructions in this article. Thanks!

5:00 pm, June 5, 2020 Technical Issues

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EA_Aljo replied to I didnt get packs

Hi there, @Vellafellas.   This is an issue we're aware of and investigating. Please keep an eye on our official channels for updates. Thanks!

7:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to I cant create a new account

Hi there, @al0stora.   If you're seeing this message, it means your PS4 has reached the max number of FUT creations on it. We aren't able to add more. Did you happen to purchase a used conso..

7:00 pm, April 6, 2020 Technical Issues

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EA_Aljo replied to I can't connect to the AE servers

Hi there, @tnt2k5.   Did you disconnect just this one time or does it happen more frequently?

5:00 pm, April 6, 2020 Technical Issues

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EA_Aljo replied to I Got Hacked

Hi there, @70916666.   For help with hacked accounts, please see this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now. Thanks..

4:30 pm, April 3, 2020 Technical Issues

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EA_Aljo replied to How to unlink old psn account from ea?

Hi there, @asant90   You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..

5:00 pm, December 10, 2019 Technical Issues

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EA_Aljo replied to How do I know if my ban is permanent

Hi there, @mystictoon.   Normally, you would receive an email from us stating the details of the ban. You can also contact @EAHelp through Twitter or open a case with a live support adv..

3:00 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Hi I’ve finished playing fut weekend League on this account public-stranger5 lin

Hi there, @jesusisGODwithus.   Unfortunately, we're not able to modify records. The best I can do is troubleshoot your connection. If you frequently disconnect, we should go through those st..

3:31 am, June 2, 2020 Technical Issues

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EA_Aljo replied to Hacked!

Hello, @PureBrad.   I'm really sorry for all the frustration. The web form you need to fill out is located here: https://help.ea.com/account-recovery/web-form. If it's not working, plea..

4:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to Hacked ultimate team

Hi there, @zeko2599.   You can get some help with hacked accounts by following the instructions in this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin..

4:30 pm, February 25, 2020 Technical Issues

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EA_Aljo replied to Got transfer market banned

Hi there, @UnclaimedCord34.   For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Thanks!

7:00 pm, January 27, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.