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EA_Cade replied to Block transfer market

Hi @broodlee1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade

4:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Black Screen / PC Keyboard Stuck on screen Glitch

@gimjay23 Hey there. I've not seen this before, are you on the latest Xbox update? -EA_Cade

12:00 am, March 21, 2020 Technical Issues

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EA_Cade replied to Big problem

Hi @d7oomdh2121,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Bibsloboo

Hi @bibsloboo,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Banned on Fifa

Hi @Awsomefalls567,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

4:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Banned from transfer market after account got hacked

Hi @yakaka, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

4:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to Banned from transfer market

Hi @zazhensna, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Banned for nothing !!! (Case 61529373)

Hi @rossonerox21,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Banned for club name

Hi @Drew_Smith34, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Banned by mistake & Nothing in MY CASES

Hi @woshieayeye,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ.When you Email the Terms of Service team, t..

2:30 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Banned

Hi @philkeel, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

3:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Ban transfer market

Hi @raducy23,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:00 pm, June 24, 2020 Technical Issues

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EA_Cade replied to Ban Length

Hi @Joshiemw,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to BANNED FOR NO REASON

Hi @killer_abbz1,Give us a shout on Twitter at @EAHelp so we can get this sorted for you, looks like your issue is account related rather than FIFA specific. -EA_Cade

4:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Ask

Hi @hsasaki5,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to All saves disappeared

Hi @SsDiol,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to After bidding at price 9x.000, I lost 994.000 coins for Eden Hazard OTW

Hi @cubi92qn,We have never been able to replicate an issue with the companion or web app bidding or listing an item for a price other than it was set at by the user. If there were a bug with the trans..

2:00 pm, June 10, 2020 Technical Issues

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EA_Cade replied to After Title Update #8 - Cannot play game

Hi @genuiste,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to Account hacked. Please help

Hi @steam-speedy022,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Account hacked now banned

Hi @OMGItsEnvyyy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Account hacked and Missing Coins + Players. Ea support cannot help.

Hi @Yanish01,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist in any way with this type of issue via AHQ. ..

9:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to Account hacked and Coins missing

Hi @ikbalbekk,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Account got hacked. Lost 1.3 million coins.

Hi @svetlqka13,You'll need to contact support at http://bit.ly/EA_Contact_Us via Chat or Phone on this one as the advisor advised you to do. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Account got Hacked... lost 650k Please Help

Hi @BronzyApollo0,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Account disabled

Hi @gerysson98,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

6:00 pm, June 19, 2020 Technical Issues

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EA_Cade replied to Account Suspended

Hi @ggrddggbgfbgfvb,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Account Merged

Hi @Blue-M00N-City,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to Account Hacked and all my players sold - Support can't support me

Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..

10:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Account

Hi @ellen11234, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

9:00 pm, December 12, 2019 Technical Issues

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EA_Cade replied to Accidentally sold player

Hi @jlavs10,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market w..

9:30 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Accidentally discarded fut champions card aguero

Hi @rickk0172,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Accessing EA Servers via Fifa 20

Hi @jamiedrfc,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Acc deleted

Hi @To_Da_25ef,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Acc Deleted

Hi @ssancity,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

10:30 pm, February 14, 2020 Technical Issues

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EA_Cade replied to ACCOUNT HACKED PLEASE HELP

Hi @Jackjames1213,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

6:00 pm, November 21, 2019 Technical Issues

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EA_Cade replied to ACCIDENTAL SOLD

Hi @MattiPrivitera95,Sorry if you were directed here for this but if you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to ?

Hi @Stratos1401,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

5:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to 95 Pele has no traits in game

Hi @ZXlancelot,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to 5 Icons not appeared in quick sell recovery

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, February 4, 2020 Technical Issues

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EA_Cade replied to 4-0 up in weekend league, opponent disconnects and I don't get a win.

Hi @Dude_PJ,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..

5:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to 3/20 - New Objectives not registering

Hey all, Gathering information on this at the moment, if you can provide details to help that would be great.Name of the Objective-For the Squad Builder Objective, please note which SBC it was that yo..

9:30 pm, March 20, 2020 Technical Issues

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EA_Cade replied to 3 Champions disconnections without network problems

Hi @Evalios68,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

7:30 pm, January 25, 2020 Technical Issues

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EA_Cade replied to 220k gone

Hi @mathijstheman,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to 2-1 up in the 117th minute disconnected and lost

Hi @IronCharlstar,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

4:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to * Div Rival

Hi @Goosterrooster2,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

8:30 pm, January 7, 2020 Technical Issues

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EA_Cade replied to (FUT) (Origin) Game freezes when I go on "view packs"

Hi @leandro90455,Sorry for the delay, is this still happening? -EA_Cade

9:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''

Hi @sueltaneltigre,Sorry for the delay, what system is this happening on? -EA_Cade

6:30 pm, November 22, 2019 Technical Issues

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EA_Cade replied to "your squad file does not match that of your opponent"

Hi @KingBeetleJuic,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..

8:30 pm, January 10, 2020 Technical Issues

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EA_Cade replied to " You are not actively playing the game " Fifa 20

Hi @alizafar1994,Can you try playing a Squad Battle and then going back to an online mode and let me know if this persists? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Blueberry replied to PC FIFA 20 LAGS ON GOOD COMPUTER

Hey, PC FIFA fans!Does this solution fix this for you?    We also have some basic connection troubleshooting steps below that help out a lot of FIFA players. If they don't work, please let u..

8:30 pm, February 14, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.