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EA_Cade replied to Draft

Hi @BBeni911,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

10:30 pm, December 13, 2019 Technical Issues

89LVB
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EA_Cade replied to Downloading and applying online squads

Hi @s1siyaz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:30 pm, January 29, 2020 Technical Issues

mJqHw
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EA_Cade replied to Doing a good job 👍🏾

  @jovitheman wrote: I have one question, why do I have to watch an other persons replay or celebration? It’s a bit annoying to force someone to watch something that they just saw or can w..

2:30 am, June 2, 2020 Technical Issues

cLsW7
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EA_Cade replied to Do support tickets always get ignored???

Hi @MurphyG27,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

5:00 pm, February 6, 2020 Technical Issues

RO5Bg
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EA_Cade replied to Division rivals points and coins

@Flipery8flop Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, April 15, 2020 Technical Issues

GEWOb
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EA_Cade replied to Division Rivals keeps Crashing FIFA 20

@19td19td If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..

2:00 pm, March 21, 2020 Technical Issues

cIkVL
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EA_Cade replied to Div Rivals sped up & unresponsive gameplay

Hi @gl3w,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing t..

6:30 pm, November 27, 2019 Technical Issues

ul60s
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EA_Cade replied to Disconneting Mid game.

Hi @oocraigo,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

8:30 pm, January 4, 2020 Technical Issues

yChKd
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EA_Cade replied to Disconnects my fit champs games

Hi @Migitfin,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

10:30 pm, December 14, 2019 Technical Issues

MVrtL
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EA_Cade replied to Disconnects from servers while playing a match

Hi @Tjs2903,What system is this happening on? -EA_Cade

11:00 pm, December 17, 2019 Technical Issues

hY2jx
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EA_Cade replied to Disconnecting from EA Servers in Ultimate Team

Hi @ChubbaFat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, April 30, 2020 Technical Issues

FdeV4
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EA_Cade replied to Disconnected when playing weekend league

Hi @joao6verde6,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

9:00 pm, March 20, 2020 Technical Issues

4crwT
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EA_Cade replied to Disconnected twice after scoring

Hi @mepics,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

3:00 pm, March 27, 2020 Technical Issues

KL87W
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EA_Cade replied to Disconnected from the servers after a Fut champions win!

Hi @Maca_880,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

5:30 pm, April 4, 2020 Technical Issues

WNeqx
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EA_Cade replied to Disconnected from game minute 90 while wining!!!!!!

Hi @Urr2Ezz,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..

6:00 pm, June 5, 2020 Technical Issues

Ocu6P
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EA_Cade replied to Disconnected from fut champs

Hi @darraghb101,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

9:30 pm, May 2, 2020 Technical Issues

ir7A3
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EA_Cade replied to Disconnected from a match when I had already won

Hi @Gallagher893,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

2:00 pm, June 2, 2020 Technical Issues

hNliQ
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EA_Cade replied to Disconnected from FCH

Hi @ERNESToo007,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

10:00 pm, May 2, 2020 Technical Issues

u5qE6
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EA_Cade replied to Disconnected from EA servers 3 times in a row while playing weekend league

Hi @samwalker101851 @quankhuc99    If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's repla..

6:30 pm, June 8, 2020 Technical Issues

q1kMP
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EA_Cade replied to Disconnected from 2 draft finals and can’t get hold of an ea advisor

Hi @910599,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

5:00 pm, May 2, 2020 Technical Issues

rjl2C
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EA_Cade replied to Disconnected draft final and didn’t receive right rewards

Hi @perkinsjames1,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other p..

3:30 pm, April 9, 2020 Technical Issues

x7MQT
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EA_Cade replied to Disconnected at end of FUT champs match

Hi @LiamJehu21,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

2:30 am, June 2, 2020 Technical Issues

ZTcUj
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EA_Cade replied to Disconnect issues on FUT Rivals

Hi @uKraaazy,Your connection is actually quite good as that server is in Oregon and not the one you've been connecting to on FIFA, how long has this been going on? -EA_Cade

10:30 pm, November 19, 2019 Technical Issues

ni5CN
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EA_Cade replied to Disconnect in Fut champs

Hi @Orange1245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

9:30 pm, June 19, 2020 Technical Issues

U8Duc
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EA_Cade replied to Disconnect 4 times whilst winning

Hi @johngilborson,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

6:30 pm, June 8, 2020 Technical Issues

iKCL2
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EA_Cade replied to Disconnect

Hi @Billy9481,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

2:30 pm, February 8, 2020 Technical Issues

KkDed
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EA_Cade replied to Discard badges

Hi @fieryelder,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, February 11, 2020 Technical Issues

knpjf
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EA_Cade replied to Disable account and no answer from EA help team

Hi @7dreadful7,Your case was escalated up for review by the Terms of Service team. They'll email you once they complete their investigation into this. -EA Cade

9:00 pm, April 15, 2020 Technical Issues

rR6Wp
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EA_Cade replied to Different ea account keep poping up

Hi @batbold_balt,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

3:00 pm, March 27, 2020 Technical Issues

AZs78
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EA_Cade replied to Didn’t receive packs after completing objectives

Hi @danmush1234,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 4, 2020 Technical Issues

bSydP
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EA_Cade replied to Didn't receive my 2,000 fifa points

Hi @Itzcal365,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 7, 2020 Technical Issues

eONxt
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EA_Cade replied to Did not revive objective

Hi @Harryboy123456,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, January 10, 2020 Technical Issues

GQKBL
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EA_Cade replied to Did not receive the twitch prime pack

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, February 19, 2020 Technical Issues

ORizj
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EA_Cade replied to Did not receive WL rewards (FUT Champions)

Hi @artpopov,Those rewards drop at 0700 UTC, about 20 minutes after you made this post. -EA_Cade View in thread

11:00 am, November 12, 2019 Technical Issues

EXvHf
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EA_Cade replied to Did not receive TOTSSF Ultimate pack from SBC

Hi @Klawdx,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

Vhw89
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EA_Cade replied to Device suspended

Hi @rawazyku, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Daily objectives

Hi @Felix95s04,You'll need to do this in the Online Friendlies. Not Couch Play. -EA_Cade

11:00 pm, January 15, 2020 Technical Issues

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EA_Cade replied to DNF after Opponent quit in Weekend League and game froze

Hi @arhturwoodhouse,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

3:30 pm, December 7, 2019 Technical Issues

vfcA1
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EA_Cade replied to DISCONNECTED AFTER DRAFT ENDS

Hi @MagicDom,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player..

6:30 am, November 24, 2019 Technical Issues

zWXkh
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EA_Cade replied to DIDNT RECEIVE SQU

Hi @JEAB1988,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to DIDNT GOT MY PLAYER

Hi @The_Gamer_073,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to DC while winning in rivals

Hi @sciren,Sorry to hear it, what system is this happening on? -EA Cade

2:30 pm, June 11, 2020 Technical Issues

WKEPG
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EA_Cade replied to Critical block during the games

Hi @JackRiaz,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

3:00 pm, January 4, 2020 Technical Issues

i9KTt
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EA_Cade replied to Crazy Matchmaking and Laggy show!

Hi @Asurada1226,This is being investigated at the moment. -EA Cade

10:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Crashing game it just crashes

Hi @UltimateWeaboo,What platform is this happening on? -EA Cade

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Copa libertadores - saving crashes the game

Hi @Zlatan1101,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

5:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Controller triangle and square not working when playing online

Hi @dstaar75,Is this happening on PS4 or PC with a PS4 controller? -EA Cade

7:00 pm, June 18, 2020 Technical Issues

LzW2Q
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EA_Cade replied to Controller settings

Hi @feddypi,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..

10:00 pm, April 9, 2020 Technical Issues

t7wS1
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EA_Cade replied to Control settings messed up only for FUT

Hi @commonjae,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

3:30 pm, March 28, 2020 Technical Issues

pqKaf
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EA_Cade replied to Constantly kicked out of server mid game

Hi @leeakoinhull,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.