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Mzan6
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EA_Cade replied to Just been hacked

Hi @dlumsden,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 17, 2019 Technical Issues

KR5dk
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EA_Cade replied to I’ve been told to request account recovery which I did now what do I do.

Hi @ABHailes,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

8:30 pm, April 24, 2020 Technical Issues

tI1Tn
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EA_Cade replied to I’m stuck on the transfer deadline day screen

Hi @corcor100,That would indicate a corrupted save file, you can try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save f..

11:00 pm, December 26, 2019 Technical Issues

AN1gJ
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EA_Cade replied to I’d name not the same as Ea sport log in

Hi @nonameboys85,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

3:30 pm, April 17, 2020 Technical Issues

1lFc6
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EA_Cade replied to Items stuck on transfer list

Hi @m4rc1nh094,This should resolve itself automatically within 24 hours, if it hasn't by tomorrow AM please give us a shout at http://bit.ly/EA_Contact_Us so we can take a look at your account. ..

10:00 pm, February 1, 2020 Technical Issues

swX8P
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EA_Cade replied to Items stuck in transfer market

Hi @brock92266,This still happening? -EA Cade

6:30 pm, June 23, 2020 Technical Issues

LAXxb
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EA_Cade replied to Item stuck on transfercandidate list

Hi @zirom8940,Hello! For content issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, February 11, 2020 Technical Issues

0vK9x
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EA_Cade replied to It's not letting me go online

Hi @Tortugasparan,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for ..

6:00 pm, April 28, 2020 Technical Issues

MvpUG
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EA_Cade replied to It won’t let me login to fifa

Hi @dylan24030410,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let ..

5:30 pm, February 13, 2020 Technical Issues

Fghly
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EA_Cade replied to It won’t let me link my Ea account to my twitch account

Hi @jamesandme75,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

9:00 pm, March 20, 2020 Technical Issues

SQWEo
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EA_Cade replied to Issue with web app

Hi @Allexyhno,This is being investigated right now by the FIFA team. -EA_Cade

7:30 pm, December 13, 2019 Technical Issues

eUExf
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EA_Cade replied to Issue accepting online friendly on ps4

Hi @avfc1310,That's really odd, this happens even if the game is running? If so can you make sure both of you are fully updated? -EA_Cade

3:30 pm, January 30, 2020 Technical Issues

x6nMs
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EA_Cade replied to Is anyone else pitch so bright!

Hi @cole0263,Hiya! Can you get me a screenshot of this please? -EA_Cade

8:30 pm, January 7, 2020 Technical Issues

Ahklf
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EA_Cade replied to Invalid Account on XBOX

Hi @FocusShrine,Sorry to hear it, is this still happening? -EA Cade

2:30 pm, June 11, 2020 Technical Issues

ZqSFf
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EA_Cade replied to Incredibly confused about how cases on this site work

Hi @akamegachill,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.An advisor cannot assist with a banned account. -EA Cade ..

10:00 pm, June 3, 2020 Technical Issues

ZPcMO
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EA_Cade replied to Incorrect transfer operation

Hi @MonsterMash08,We have never been able to replicate an issue with the companion or web app buying or listing an item for a price other than it was set at by the user. If there were a bug with the t..

10:00 pm, April 30, 2020 Technical Issues

QMNio
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EA_Cade replied to Incorrect result in weekend league

Hi @Sri_balaji1993,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pr..

9:30 pm, April 14, 2020 Technical Issues

Vxqbh
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EA_Cade replied to Incorrect Login Verification email

Hey all, To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..

6:30 pm, June 8, 2020 Technical Issues

1cRsW
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EA_Cade replied to In game management

Hi @JiMBOSLiCE40114,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career save file. Then let me know if this p..

6:30 pm, January 22, 2020 Technical Issues

jcl2Z
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EA_Cade replied to In a game, the color of my team's shirt and my opponent's team are the same

Hi @goldspeed1995,I'm sorry to hear that, can you recall what Kit you were wearing so I can get this sent up for review? -EA Cade

4:00 pm, April 10, 2020 Technical Issues

tEapF
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EA_Cade replied to In CareerMode goals happen even after the end of the game

Hi @kaadji81,Does this actually happen 75% of the time? I just attempted this several times and was unable to replicate it. -EA_Cade

6:00 pm, January 7, 2020 Technical Issues

yzgu4
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EA_Cade replied to Im not getting my special edition packs

Hi @joshthewildly,Which edition do you have? The Ultimate and Champions edition packs have all been sent out at this time. -EA_Cade

3:00 pm, January 11, 2020 Technical Issues

cK7iO
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EA_Cade replied to Icon swaps progress

Hi @astonvilla20886,Are you positive they were first owned players? I'm not seeing any other reports of this issue. You can check by viewing the player stats in your squad to see if they have the Firs..

2:30 pm, May 1, 2020 Technical Issues

Rrqlc
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EA_Cade replied to Icon swaps online no progress

Hi @ashmanzting,Not tracking anything with this objective, can you show your squad please? -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

DFJjQ
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EA_Cade replied to Icon swaps

@SHAiKAZULU @Coulthwaite96 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.   We can't assist with thi..

2:30 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Icon swap pack problem

Hi @ma9ttia,As the SBC states you'll need 18 players there's nothing we can do on this one I'm afraid. -EA_Cade

11:00 pm, November 22, 2019 Technical Issues

o6GrC
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EA_Cade replied to Icon Swap Token Missing

Hi @hintonomikhael,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, January 22, 2020 Technical Issues

eDrpC
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EA_Cade replied to Icon Swap Gone!

Hi @StantonPlays,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, December 20, 2019 Technical Issues

DZi0x
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EA_Cade replied to I'm stuck on the menu screen

Hi @Strainedsheep,Sorry to hear this! Which menu screen are you stuck at? -EA_Cade

3:00 pm, February 20, 2020 Technical Issues

wHNDI
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EA_Cade replied to I'm logged into the wrong EA account on my xbox

@AwesomeGuyJosh To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

9:30 pm, December 16, 2019 Technical Issues

iGlc8
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EA_Cade replied to I was winning in futdraft and I got disconnected and I lost

Hi @Riodbrasil,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..

4:00 pm, March 5, 2020 Technical Issues

WPkxp
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EA_Cade replied to I was hacked and I lost about 600k worth of coins

Hi @ps778,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

ripxf
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EA_Cade replied to I used a code in ps store for pack and it didnt show up on game

Hi @idan20205,Hello! If you're missing content you'll need to speak with an advisor at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. -EA_Cade ..

8:30 pm, January 10, 2020 Technical Issues

HcVg5
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EA_Cade replied to I think I linked to the wrong EA Account

Hi @elimprudente,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

6:00 pm, January 2, 2020 Technical Issues

BfnJl
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EA_Cade replied to I submited a case and it got closed

Hi @adam382005,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:30 pm, June 2, 2020 Technical Issues

sFtce
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EA_Cade replied to I sold Mbappe, Varane and Lewandowski and got no coins in return.

Hi @Ziadisdaman10,Please reach out to us via Twitter at @EAHelp so we can gather some information from you on this to get this resolved. Unfortunately I cannot assist with this over Answers HQ. ..

7:30 pm, February 13, 2020 Technical Issues

GnlBU
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EA_Cade replied to I received wrong version of player.

Hi @BeaucoupIII,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 22, 2020 Technical Issues

1LR9a
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EA_Cade replied to I put icon (Berkamp) in market for 600k but sold for 68K

Hi @aljneral,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market ..

11:00 pm, December 26, 2019 Technical Issues

FzY9o
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EA_Cade replied to I pre-ordered FIFA 20 Ultimate Edition but didn't get any of the perks

Hey all. The missing packs issue is being investigated by the FIFA team. I'll update this thread as I get more information.Accepting as solution for visibility. -EA_Cade ..

9:00 am, November 11, 2019 Technical Issues

Cr8AN
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EA_Cade replied to I never recieved my loan icon player from signing up to Fifa News

Hi @Swagimantangi,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:00 pm, January 29, 2020 Technical Issues

Aotbl
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EA_Cade replied to I need help signing into fifa 20

Hi @kevroma94,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

9:00 pm, November 22, 2019 Technical Issues

UsfyF
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EA_Cade replied to I lost my players in FIFA 20 Ultimate team !!!

Hi @azghhjjhhdss,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, March 13, 2020 Technical Issues

ObC1T
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EA_Cade replied to I lost my coins Andy my starting eleven

Hi @Giorgosira1,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 25, 2020 Technical Issues

GZPB8
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EA_Cade replied to I lost my coins (around 35k)

Hi @achiegopnik,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:00 pm, April 7, 2020 Technical Issues

pqGEA
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EA_Cade replied to I lost last match from Weekend League for 14 wins when score was 5-5 in min 100

Hi @Thunder8770,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

2:30 am, June 2, 2020 Technical Issues

6RFLt
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EA_Cade replied to I lost in fut even that he is exit

Hi @Aziz_alkandri,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

3:00 pm, March 27, 2020 Technical Issues

Y1Gta
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EA_Cade replied to I lost Red Neymar

Hi @pelczarszymon,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, February 5, 2020 Technical Issues

vhfTW
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EA_Cade replied to I lose my players

Hi @Rivelinjo,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, February 25, 2020 Technical Issues

aWJlS
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EA_Cade replied to I keep disconnecting from servers mid match in draft, im also using points!!!!!

Hi @LeagueofTurtles,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..

8:30 pm, February 19, 2020 Technical Issues

yThSQ
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EA_Cade replied to I keep disconnecting from ea

Hi @yooolloooooooooo,Sorry for the delay, is this still happening? -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.