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EA_Cade replied to i didn’t recieve the verifification email

Hi @Qsfifa2005,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to i did not receive my guaranteed ligue1 tots pack even though i completed the dme

Hi @Whodatflu,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, June 3, 2020 Technical Issues

5fOM0
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EA_Cade replied to i can't access to my Email

Hi @dani-in-vita,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to i can't access my origin fifa20

Hi @merdo89,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

5:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to help me. my transfermarket

Hi @jc5620,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

2:00 pm, March 12, 2020 Technical Issues

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EA_Cade replied to help i cant link my twich acc with my ea acc

Hi @Anaskage,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

8:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to hello

Hey all, Friendlies are hard to troubleshoot on our end as you're dealing with a Peer2Peer connection without going through our servers. Can any of you connect to other friends on Friendlies or is thi..

7:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to hacked fifa 20 ut account

Hi @manoapa,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, March 24, 2020 Technical Issues

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EA_Cade replied to hacked account

Hi @matheusromig,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

4:00 pm, March 6, 2020 Technical Issues

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EA_Cade replied to hac

Hi @alex35rza,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, ..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to green premier league overlay

Hi @dweehouse,This is a known issue that's being investigated by the FIFA team. -EA_Cade

5:30 pm, February 12, 2020 Technical Issues

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EA_Cade replied to game freezing and then speeds up

Hi @ero177,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing..

4:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to game freezes in division rivals and record in unaffected.

Hi @Dardar5556,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to game crashes while clicking on division rivals

Hi @khanjanmsaradva,Sorry to hear it, what system is this on? -EA_Cade

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to game closing

Hi @Hapciu85,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to fut weekend

Hi @Kadefrees,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

7:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to fut web app nintendo switch

Hi @de7mano,At this time we have nothing to announce regarding the Web and Companion app functionality for FIFA 20 on the Switch. -EA_Cade

7:30 pm, November 20, 2019 Technical Issues

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EA_Cade replied to fifa points and Damaged CD

Hi @haidroq88,SONY region locks DLC, so you won't be able to purchase FIFA points if your game region and account region are mismatched. You'll want to reach out to SONY for assistance on this one htt..

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to fifa coins

Hi @yanansskinfade,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, December 12, 2019 Technical Issues

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EA_Cade replied to fifa 20 wont launch after an update due to corrupt files

Hi @gingerninja0334,I found a few different posts while googling around on this one and they all ended up being dying hard drives or lasers Sony doesn't appear to have an article on this specific erro..

8:00 pm, December 5, 2019 Technical Issues

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EA_Cade replied to fifa 20 screen freezez when connecting to ea servers

Hi @W12GUNNER,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

4:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to fifa 20 not starting up

Hey all,   While we're investigating this please make sure that you've already done the following:     Please ensure that your OS is fully up to date. On Windows 10 you can do th..

2:00 am, February 19, 2020 Technical Issues

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EA_Cade replied to fifa 20 i didnt receive twitch reward

Hi @stepap10,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to fifa 20 geforce now too many computers..

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

7:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to fifa 20 fut crashing on start up

Hi @shaundoug,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

6:30 pm, February 28, 2020 Technical Issues

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EA_Cade replied to fifa 20 frozen

Hi @IleaFlorian,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

7:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to fifa 20 draft

Hi @hxxb,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. Yo..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to fifa 20 controller

Hi @abhay11,That sounds like the Personal Settings 1 file isn't being saved correctly. What system is this happening on? -EA_Cade

7:30 pm, December 18, 2019 Technical Issues

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EA_Cade replied to fifa 20 audio

Hi @Unkn0wabl3,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to fifa 20 Transfer market ban

Hi @thejokarq832, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

7:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to fifa 20

Hi @Nastynic2008,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to f

Hi @lonefrank,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to expired contracts for Players card

Hi @JojoEisa,I don't believe this is anything serious, I've seen this happen before with Loan players. Thanks for the report though, I'll make sure it's looked into to be sure. ..

5:00 pm, March 7, 2020 Technical Issues

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EA_Cade replied to error connecting to fifa 20 over a month now???

Hi @garm505,There's nothing blocking you on our side from an account perspective from connecting. What system is this happening on? -EA_Cade

6:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to edit real player issues

Hi @elmisakid,This is a known issue that's being investigated at the moment. -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to div rivals disconnections after win

Hi @tophazardous,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

8:00 pm, November 14, 2019 Technical Issues

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EA_Cade replied to disconnection from ea servers

Hi @Manilos43,Sorry to hear it, what system is this happening on? -EA_Cade

5:30 pm, March 10, 2020 Technical Issues

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EA_Cade replied to didn’t receive my twitch rewards

Hi @soccerkid115,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, February 19, 2020 Technical Issues

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EA_Cade replied to did not received fifa point

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

1:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to crashing opening packs on pc

Hi @general-mps,This is currently being looked into by the FIFA team. -EA_Cade

6:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to couch play crashes

Hi @sezza_w_bd11,That's odd, what system is this happening on? -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to controller setting locked on unused

Hi @XxkingkoloxX,Can you get us a screenshot of this please? -EA_Cade

6:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to connection lost

Hi @ll_Mh_ll,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

5:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to companion App: bid turnt into a 70k buy now

Hi @Evalios68,We have never been able to replicate an issue with the companion or web app purchasing an item for a price other than it was set at by the user.If there were a bug with the transfer mark..

7:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to cheats on fifa

Hi @redbrick111,Sorry to hear this, if you feel someone is cheating in game you can always report them via the steps here: http://bit.ly/EAReportPlayer -EA_Cade

9:00 am, November 13, 2019 Technical Issues

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EA_Cade replied to challenge

Hi @culesfan    This was addressed by the FIFA team over here:    -EA_Cade

9:30 pm, January 23, 2020 Technical Issues

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EA_Cade replied to can’t connect to ultimate team

Hi @dripogypo,Keep an eye on your registered Email address for further communication on this. There is nothing further the Twitter team can do for you at this time. -EA Cade ..

3:30 am, June 25, 2020 Technical Issues

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EA_Cade replied to cant get into ultimate team stuck in blank screen

Hi @Nikot007,Sorry to hear it. What platform is this happening on? -EA Cade

7:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to cant friendly , only coop in fifa 20

Hi @bagas_dasilva,That usually indicates that one of your privacy settings or NAT types is set too strictly, as this could be either connection we can't really troubleshoot it here but I can give you ..

3:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to cant find opponent fifa 20 online?? Baffled

Hi @larrylawclarke1,Sorry for the delay, this still happening? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.