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EA_Cade replied to Fifa 20 stuck on loading screen

Hi @coolguylife,Can you run through these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database please and get back to us? -EA_Cade

10:30 pm, March 6, 2020 Technical Issues

Uep6D
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EA_Cade replied to Fifa 20 ps4 unable to connect

Hi @ersiinkurt,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Fifa 20 on my Xbox was wont load in

Hi @rapmon21,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me kn..

6:30 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 lagging online

Hi @timewaster79,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 lag in friendly matches only?

Hi @azzac004,Those modes are on dedicated servers, I believe friendlies are Peer2Peer. I would use these steps to ensure you're not on a strict NAT type or a bad WiFi channel http://bit.ly/Connectivit..

12:00 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Fifa 20 dont lauch - Xbox one

Hi @9670Ferikansky,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

7:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to Fifa 20 doesn't open when i press play after update

Hi @SuperEpic1616,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Fifa 20 disconnected mid game

Hi @OmageC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

7:00 pm, April 21, 2020 Technical Issues

jehVO
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EA_Cade replied to Fifa 20 disconnect

Hi @Oisin28760,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashing when entering match on pro clubs

Hi @OIs18,I've seen this happen with certain boots/kits in game. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

6:30 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashes when I'm in the loading screen of Ultimate Team

Hi @FetKok,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

6:00 pm, June 2, 2020 Technical Issues

DtoaP
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EA_Cade replied to Fifa 20 account hacked

Hi @l33mc2410, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

10:30 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Nintendo Switch Unable to connect

Hi @krunixx795,Have you linked the accounts? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade

3:30 pm, June 9, 2020 Technical Issues

01six
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EA_Cade replied to Fifa 20 CRASHING PS4

@martynrushton Hiya, have you already tried these steps? https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade

4:31 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 - Cant find live chat on EA support

Hi @StorfeKar,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to Failed to start Fifa20

@Alaa656Saad So sorry for the delay, have you tried these steps yet? -EA_Cade

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to FUT servers kicking offline

Hi @TingTong1968,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT champs problems

Hi @bighoss9595,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

4:30 pm, March 7, 2020 Technical Issues

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EA_Cade replied to FUT and Division Rivals: Game disconnects loading the final statistics

Hi @leoheidji,I wouldn't recommend DMZ'ing your PC connection for security reasons. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..

3:00 pm, June 9, 2020 Technical Issues

von3C
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EA_Cade replied to FUT Friendly Mode Crash PS4

Hi @jpe2111,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

9:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to FUT DRAFT ONLINE ERROR

Hi @Bandi_Wayne,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FUT DRAFT

Hi @Dadacr72005,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

10:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to FUT DISCONNECTION ISSUES

Hi @pellinski,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other playe..

10:30 pm, December 3, 2019 Technical Issues

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EA_Cade replied to FUT Companion Update: Transfer Market Not Working

Hi @djgroves3,Can you try these steps please http://bit.ly/IOS_TS and let me know if the error persists? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

ldyto
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EA_Cade replied to FUT Champions Connectivity

Hi @berkdoker,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to FUT Champion server issues

Hi @mhines17, @dunna888,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FUT CHAMPIONS DISCONNECT AND NOT COUNT THE MATCH

Hi @PRESTIGIOUS94,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA20 stuck on opening credits since latest update- PC

Hi @adm_gn_aladeen,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

9:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to FIFA lagging

Hi @Jvh075,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to FIFA 20-Crashing (online matches)

Hi @BrianTeam44,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20 will only download 20%

Hi @sormon,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ultimate team crash

Hi @Jarleik,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:30 pm, January 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ultimate team Error

Hi @mikelaurensen112,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FIFA 20 is loading forever in the first loading screen (PC)

Hi @b1xcky_12,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to FIFA 20 installation error

@Wattumarja Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

8:30 am, June 19, 2020 Technical Issues

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EA_Cade replied to FIFA 20 graphics issues

Hi @HR1993O,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:30 pm, March 4, 2020 Technical Issues

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EA_Cade replied to FIFA 20 for PC Stuck in Pre-match training

Hi @CSmitty1919,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_ClearAlso, have you tried repairing the game by right clicking it in the Origi..

10:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to FIFA 20 crashes when creating a new manager career

Hi @rsh5637,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to FIFA 20 crashes on checking connection screen in PC

Hi @anonymous_ash,Gotcha, and you've tried repairing the game by right clicking it in the Origin library and selecting the Repair option already? Can you try these steps please and let me know if they..

10:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 crashes after "checking connection" screen

@Pillpopper11 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

11:30 pm, February 21, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Ultimate Freezes PC

Hi @Kurtz_Darny,Is this happening in FUT or Pro Clubs? Can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers instal..

11:00 pm, November 14, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Transfer Market Ban

@Githers Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned or suspended account over Answers HQ. -E..

10:00 am, November 19, 2019 Technical Issues

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EA_Cade replied to FIFA 20 RANDOM BAN

Hi @AltmerS,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC-buttons configuration issue and sound dissapearing

Hi @cyclone885,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear Have you tried repairing the game by right clicking it in the Origin libr..

6:30 pm, March 7, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC, online rivals lag

@cutepoison7 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

5:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC crash

Hi @Theunger2201,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC Freeze

Hi @ady_98,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

5:00 pm, February 12, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC FREEZING AFTER CHOOSING PROFILE AND DOWNLOADING LIVE FIXTURES

Hi @dareediro,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ONLINE SEASONS CONSISTENT LAG

Hi @Gilloociraptor,If you look at hop 6 on your UO Trace you shoot up 100ms and you lose 10% of the data sent. This is happening before you reach EA servers, I would share these results with your ISP...

4:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FIFA 20 FUT screen freeze

Hi @larssonka,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

2:30 am, June 2, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.