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EA_Aljo replied to Button delay unplayable
Hi there, @eggielfc. I'll try to help with this. First, are you on a wired or wireless connection?
4:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Button delay making game unplayable
Hi there, @christinegoxo. We should go through some connection troubleshooting. However, at the moment, we're experiencing an issue with our services so you may have some trouble connectin..
9:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Button delay has messed this game up now.
Hi there, @Xvfl-nozza007. Normally, we can figure out why you're experiencing so much delay. If you decide to play again, I'd like you to power cycle your equipment with the following..
5:00 pm, February 21, 2020 Technical Issues
EA_Aljo replied to Being constantly disconnected from the servers
Hi there, @CDVBFifa. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
5:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Been playing Fifa since 1996, this is my last year I bought this game.
Hi there, @etihan. I'm really sorry for all the frustration! Let's see if we can get this crash to stop happening. First, I'd like you to power cycle your equipment with the following..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Been banned twice for my ultimate team name after not being able to change it
Hi there, @jamieyates04 For help with banned accounts, please contact ToS by following the instructions here. Thanks!
6:00 pm, June 18, 2020 Technical Issues
EA_Aljo replied to Banned from transfer market fifa 20
Hi there, @NosMan2017. When did you submit the dispute with ToS? It can take several days to get a response.
3:30 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Banned account - how to solve?
Hi there, @Enzissimo86. I took a look at your account. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They ..
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Ban my transfer market in fifa 20
Hi there, @Moataz-GiO. The only way to get assistance with banned accounts is by using the suggestions in this article: https://help.ea.com/en-us/help/account/information-about-banned..
9:00 pm, March 23, 2020 Technical Issues
EA_Aljo replied to BEING KICKED OFF THE EA SERVERS FOR NO * REASON
Hi there, @fadombam514. Unfortunately, we don't have a way to modify records so we aren't able to add a win to your record. Was this the only time you've disconnected or does it happen mor..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to BANNED FROM DIVISION RIVALS?
Hi there, @itswH1te. Did you receive a notice saying your account was banned for violating the Terms of Service?
4:00 pm, June 2, 2020 Technical Issues
EA_Aljo replied to Anyone have experience getting players back after account get hacked?
Hi there, @tonttu20. To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..
7:00 pm, March 19, 2020 Technical Issues
EA_Aljo replied to Another DNF
Hi there, @garethlambert. Is this happening frequently or was it just this one time since you started playing again over the last couple of weeks?
4:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Always cant connect in friendly game fifa 2020
Hi there, @keanuarcher. What system are you playing on?
6:30 pm, April 2, 2020 Technical Issues
EA_Aljo replied to All online FUT games disconnect mid game
Hi there, @Hawk08Hawk. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
4:30 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Account reset
Hi there, @jdewwwss Try contacting @EAHelp through Twitter. They can look into this for you. Thanks!
6:30 pm, January 2, 2020 Technical Issues
EA_Aljo replied to Account invalid on fifa20
Hi there, @mays1993. Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the on..
6:00 pm, June 2, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Account got hacked can someone help.
Hello, @thesneakywolf. You're welcome to contact support and have another investigation performed. They will do 2 of them. ToS doesn't just check for lost items. They investigate how they ..
4:00 pm, April 9, 2020 Technical Issues
EA_Aljo replied to Account Suspended Due to Violation - Please Help (I had no idea)
Hi there, @sonofcantona1974. For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. ..
4:00 pm, April 3, 2020 Technical Issues
EA_Aljo replied to Account Hacked, Empty Club
Hi there, @johnsenoil. For assistance with hacked accounts, you'll need to open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. This isn't something w..
7:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Account Connection
Hi there, @BigBadPizza1323. If you don't have access to the email on the account, you'll need to have the account recovered. To begin that process, fill out this webform and an advisor wil..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Accidentally made a quick sale to the ninety-sixth Modric.
Hello, @Feloiegor. Unfortunately, we can't reset the timer for you. You'll have to wait until another attempt is available.
7:30 pm, June 9, 2020 Technical Issues
EA_Aljo replied to Accidantly quick sold acadamy Ødegaard 84 rated
Hi there, @aapie023nl. Try using the instructions in this article to help with recovery items you've quick sold: https://help.ea.com/en-us/help/fifa/learn-about-quick-sell-recovery-in..
4:00 pm, February 4, 2020 Technical Issues
EA_Aljo replied to AN ERROR OCCURED DOWNLOADING THE FUT SQUAD UPDATE
Hi there, @slygoon3r. Try deleting the Online Squads file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!
6:30 pm, June 2, 2020 Technical Issues
EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to 7 WL disconnection and lost
Hi there, @vigna724. Do you only disconnect in Weekend League or does it happen when playing other modes as well?
9:00 pm, April 20, 2020 Technical Issues
EA_Aljo replied to 5 days now Fifa 20 FUT still crashing
Hi there, @russ83. Try the steps below for your console - Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate M..
9:30 pm, March 3, 2020 Technical Issues
EA_Aljo replied to 2 ultimate teams 1 ea account
Hi there, @Hungryforgames08. You should just need to log in to the same account on both consoles to play the same Ultimate Team. Have you tried doing that or are you logging in to 2 separa..
3:30 pm, April 15, 2020 Technical Issues
EA_Aljo replied to 0 points squadbattles
Hi there, @mamsen9000. This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can find mo..
8:00 pm, January 6, 2020 Technical Issues
EA_Aljo replied to * de jogo
Hi there, @Marbrisousa If you're saying you have been banned from the Transfer Market, please see this article for help: https://help.ea.com/en-us/help/account/information-about-banne..
8:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to "Unable to save Personal Settings"
Hello, @jor9y Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!
6:00 pm, January 2, 2020 Technical Issues
E1hab95 replied to Cant delete my club anymore at fifa 20 FUT
@sason196 I can't delete my team online because I tried several times and accidentally chose a Spanish league instead of England I want help please delete and start from scratch, thanks
8:00 pm, January 28, 2020 Technical Issues
DzaDza323 replied to no fut clup help
i am having same problem and it looks like others as well... right now all we know is EA servers are down so its more than likely because of that
7:30 am, July 1, 2020 Technical Issues
Dylanmac6788 replied to FUT 20 cannot connect
“We are sorry but there has been an error connecting to FIFA 20 Ultimate Team“ @EA_Cade I am having the same problem initialised my PS4 I have reset my router and still nothing it is onl..
12:00 am, April 8, 2020 Technical Issues
DylanHerrera1983 replied to [Squad Battles] - No Points for a win
Product: FIFA 20Platform:Microsoft XBOX OneWhat is your gamertag/PSN ID? DYLANHERRERA13Which mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Squad BattlesCan you tell us the date ..
8:30 pm, January 12, 2020 Technical Issues
DylanDarklighter replied to Unable to connect to ea servers fifa 20
Please fix this
4:30 pm, November 15, 2019 Technical Issues
DxDarkio replied to Bug In loading screen training player - Carreer Fifa
@EA_Cade It persisted. But I just randomly tried to run the game in borderless fullscreen and the bug didn't happen yet after more then 20 training sessions. Seems like it is related to game running i..
7:30 am, February 29, 2020 Technical Issues
Dustykingz227 replied to Why FIFA 20 is still laggy???
@EA_Aljothe problem is observed only on the Playstation 4, there are no problems on the computer, and I decided that the game on the Playstation 4 is not so good. Please answer with all due respect wh..
6:00 pm, April 23, 2020 Technical Issues
Dustykingz227 replied to Very very slow gameplay
The game without support does not respond, ping 48, there are no such problems on the battlefield V, therefore, the matter is in the game FIFA 20.
9:30 pm, April 19, 2020 Technical Issues
Dustykingz227 replied to Speed Up lag PC
My connect (((( I’m Russia ((( help ..
5:00 pm, January 4, 2020 Technical Issues
Dustykingz227 replied to Lag
the provider on which the fifa 20 server is braking slows down, so my provider wrote to me
9:00 am, January 5, 2020 Technical Issues
Dustykingz227 replied to Huge Latency [FIFA20 FUT Online games]
@EA_Cade Imput Lag ( DNS 1.1.1.1 , DNS 8.8.8.8 ) MTU 1480 PPPoE Connection , the server where is the connect Stockholm Ping 48 , please send this information to the developers!!!! There..
9:30 pm, April 17, 2020 Technical Issues
Dustykingz227 replied to Help EA
@EA_Barry everything is the same about God, how tired I am already, I don’t know what to do, regarding the ports I have the prefix set up as a dmz server, why should I open the ports for it?
2:00 pm, April 14, 2020 Technical Issues
Dustykingz227 replied to Connection
My connections F27B8B3E-7396-453D-8..
5:00 pm, January 4, 2020 Technical Issues
Dustey101 replied to FIFA 20 crash to desktop
I'm having the same problem. Can't play more than 2 or 3 career mode games. The game will just close mid game for apparently no reason. No error code, app just quits as if I pressed ALT + F4 or someth..
9:00 am, July 5, 2020 Technical Issues
Durrty26 replied to Player Career Mode - Changing Role in Edit Pro not working
Hi @EA_Cade, @Zachyxt, It also happens to cpu players on your team in player Career mode as well. A left winger got hurt on my team and when he came back from injury the manager p..
2:30 am, April 8, 2020 Technical Issues
Duromeco replied to Why the hell the Xbox One version doesn't load our Personal Settings?! :(
I will try those steps tonight when I come home.I'm pretty sure I've tried to do them in Fifa 19 (where I had the same issue), deleting both the save file from the console and then everywhere but I so..
2:00 pm, November 16, 2019 Technical Issues
Duromeco replied to How can I get back my money? I don't want to pay for a broken game like this...
Thanks for your reply.Wouldn't be easier for me and you to fix the problem instead of proceed with a (long in terms) refound?I've linked my problem in the preivous message and in order to be sure I've..
10:30 am, November 17, 2019 Technical Issues
Duguqiubai87 replied to Unable to connect to EA servers at this time
But my friend one is working fine though, and we lived in the same country
2:00 pm, March 19, 2020 Technical Issues
