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EA_Barry replied to No commentary
@Bradhuang05 Check that you have your console audio set to Linear PCM and 2ch. Stereo: https://manuals.playstation.net/document/en/ps4/settings/audiooutput.html Thanks..
11:00 am, April 17, 2020 Technical Issues
EA_Barry replied to Need more than 5 accounts ultimate
@hsmhde Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, please s..
3:30 pm, March 30, 2020 Technical Issues
EA_Barry replied to Need help with ea fifa 20
@MaccaTS14 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
3:30 pm, June 3, 2020 Technical Issues
EA_Barry replied to NO CUSTOMER SUPPORT FOR TWO WEEKS?!
@gyenizsegab Support is not currently available on Sundays, so that is possibly the reason you are seeing that message: We’ve temporarily changed our support hours to limit..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to My stupid friend got me banned
@kotw98 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inform..
3:00 pm, April 6, 2020 Technical Issues
EA_Barry replied to My log in information isn’t me. How do I change my account email
@freakytikitommy9 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with m..
10:30 am, April 21, 2020 Technical Issues
EA_Barry replied to My coins have vanished
@ffsderfffg Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes t..
12:30 pm, April 27, 2020 Technical Issues
EA_Barry replied to My acount got hacked
@0256763467423 Please see the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ ..
2:00 pm, April 17, 2020 Technical Issues
EA_Barry replied to My account was hacked
@aenarathip Please see the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ ..
12:00 pm, May 1, 2020 Technical Issues
EA_Barry replied to My account has been banned from FIFA online play
@BouncyMonster @7ansh-07 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/..
8:30 am, June 16, 2020 Technical Issues
EA_Barry replied to My Origin account banned for no reason !!!
@TYYYT5489 @Hannibaal_247 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com..
3:30 pm, April 30, 2020 Technical Issues
EA_Barry replied to Mid Icon SBC Reward
@Spaniard95 We will not be able to do that for you, sorry.
9:30 am, April 7, 2020 Technical Issues
EA_Barry replied to Login Verification
@mspence85 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
1:00 pm, March 31, 2020 Technical Issues
EA_Barry replied to Keeps saying my account is invalid and won't let me access any online service
@6y6655ythy Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If you..
4:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to Kan ikke log in på profil
@kimnielsen1234 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português..
10:30 am, May 6, 2020 Technical Issues
EA_Barry replied to I’m suspended for 3 days as the pro clubs team name I’m in isn’t appropriate
@charbettenson If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account..
2:00 pm, June 8, 2020 Technical Issues
EA_Barry replied to It says my account is invalid
@pimpyamomma Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If yo..
2:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to Invalid account?
@XtremePlayer4 @Lyonzie_09 Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your..
9:30 am, April 27, 2020 Technical Issues
EA_Barry replied to I need help sos
@gnesis2705 You need to use the Origin account that the game was purchased on. Please see the following link for info on resetting your password: https://help.ea..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to I need help
@TommySalami9618 We do not currently have phone support available, please see the following post for info on our support capabilities and changes during the pandemic. https://answe..
2:30 pm, April 23, 2020 Technical Issues
EA_Barry replied to I can’t log in tot to my PS4 account
@kizzleboye15 Please check the following article for info and help on this, thanks. https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/ ..
11:30 am, March 30, 2020 Technical Issues
EA_Barry replied to I can't log in to my account
@REALhasan1972 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português ..
1:30 pm, December 9, 2019 Technical Issues
EA_Barry replied to How do I request a subject access report from ea?
@DTCoster666 Please see the 'Contact Us' section at the link below for information on this, thanks. https://www.ea.com/careers/data-privacy-policy
9:00 am, June 29, 2020 Technical Issues
EA_Barry replied to Hi
@BigMorrisYano Boot your console in Safe Mode and then choose Option 5, Rebuild Database: https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---sy..
2:00 pm, June 29, 2020 Technical Issues
EA_Barry replied to Help with login in
@amrikjsingh If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more i..
11:00 am, April 10, 2020 Technical Issues
EA_Barry replied to Help me ea server down xbox
@SaudiSuper-7 Please see that link for info on why you may be seeing that message: https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/ Thanks. ..
3:30 pm, March 25, 2020 Technical Issues
EA_Barry replied to Help EA
@Dustykingz227 Try using Google Public DNS: https://developers.google.com/speed/public-dns/docs/using http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps:/..
10:00 am, April 14, 2020 Technical Issues
EA_Barry replied to Hello.i was hack and my fifa account was banned..how to recover it
@pro910709 Check the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
2:00 pm, April 10, 2020 Technical Issues
EA_Barry replied to Hacked account and ban from FIFA 2020
@cambam2717 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/in..
9:00 am, April 1, 2020 Technical Issues
EA_Barry replied to HACKED ACCOUNT
@boyerarielppp94 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with mo..
2:00 pm, April 3, 2020 Technical Issues
EA_Barry replied to Futلم احصل على مكافات ال
@63163900 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezy..
3:00 pm, January 7, 2020 Technical Issues
EA_Barry replied to Fifa20 won’t let me play the game
@dave270781 There were some connectivity issues the last twelve hours or so but you should be good to go now. Thanks.
12:30 pm, June 4, 2020 Technical Issues
EA_Barry replied to Fifa 20 “You already have an EA account” not my email.
@DokterGre @imdanialonso If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as w..
9:00 am, April 14, 2020 Technical Issues
EA_Barry replied to Fifa 20 wrong email
@1L9E8E4 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more infor..
12:00 pm, June 4, 2020 Technical Issues
EA_Barry replied to Fifa 20 won't connect to ea server
@1L9E8E4 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more infor..
8:00 am, June 5, 2020 Technical Issues
EA_Barry replied to Fifa 20 stuck on loading screen
@Almuzani Eh, have you tried turning it off and on again?
7:00 am, April 24, 2020 Technical Issues
EA_Barry replied to Fifa 20 stolen account
@Andrunan First, you need to fill out the webform to get the email back : https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/ Then you should see th..
10:30 am, April 9, 2020 Technical Issues
EA_Barry replied to Fifa 20 crashing
@CreedCFC17 If you are on PC, it is possible your machine does not meet the following system requirements: MINIMUM REQUIREMENTSOS: 64-bit Windows 7/8.1/10Processor (AMD)..
2:00 pm, March 31, 2020 Technical Issues
EA_Barry replied to Fifa 20 Refund PC
@derekerdem Please see information on Returns and Cancellations here: http://help.ea.com/en/article/returns-and-cancellations/ Thanks.
3:00 pm, April 29, 2020 Technical Issues
EA_Barry replied to FUT Can't Login to Online Play, Xbox One
@aambrosius Please see the following link for info on how to proceed, thanks. https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/
9:30 am, April 3, 2020 Technical Issues
EA_Barry replied to FIFA20 Server Connection
@qo0ili0op Check the relevant links below for info and setup details regarding connectivity, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help...
2:30 pm, June 18, 2020 Technical Issues
EA_Barry replied to FIFA 20 email is hacked
@ITrendzI If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more info..
4:30 pm, June 22, 2020 Technical Issues
EA_Barry replied to FIFA 20 crashing on start up
@bluephoenixmedia Temporarily disable your antivirus/malware software and then perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/..
1:30 pm, November 25, 2019 Technical Issues
EA_Barry replied to FIFA 20 NOT INSTALLING ON PS4
@rahul5 Delete the game, boot your console in Safe Mode and then Rebuild Database. https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stabilit..
3:00 pm, May 5, 2020 Technical Issues
EA_Barry replied to FIFA 20 Crashes after black screen on startup [pc]
@SleepiestBear98 Check to make sure your display is connected to your video card and not the video output of your motherboard. Thanks.
2:00 pm, April 23, 2020 Technical Issues
EA_Barry replied to FIFA 20 Champions Edition code
@MisterKrakers You should contact your seller/retailer for a new code or a refund. https://help.ea.com/en-us/help/faq/where-to-buy-ea-games-v2/ Thanks. ..
2:00 pm, April 2, 2020 Technical Issues
EA_Barry replied to FIFA 20 CRASHES TO DESKTOP
@ivkopifko Please try the following troubleshooting steps: Right click the game in Origin and then Repair Download and install all available Windows updates Run System File ..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to Error CE-30005-8 Fifa 20 ps4
@newby2288 CE-30005-8 PS4 Error Code: Error occurred while accessing the Hard Disk Drive ("HDD") or Blu-ray / DVD Drive. It looks like your console is having problem..
9:00 am, February 11, 2020 Technical Issues
EA_Barry replied to Email unknow to log on EA, isn't mine.
@ClauD10SG If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
10:30 am, June 5, 2020 Technical Issues
EA_Barry replied to Email change
@Snowiiy If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more infor..
9:30 am, June 3, 2020 Technical Issues
