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xopmox replied to My account was hacked
@denisselimow Yesterday exactly the same thing happened to me, and worst of all, today I got a message saying that they disable my account for supposedly transferring coins to another account when I d..
11:30 pm, April 2, 2020 Technical Issues
will91608 replied to Low FPS in FIFA 20 low GPU usage
great support, ask for the file and ghost the thread because there is no solution, you just hire highschool dropouts to code your games because nobody wants to work for * pay.
3:30 pm, February 1, 2020 Technical Issues
walt0n99 replied to Unable to reach you Support
I can’t get hold of any advisors either what a joke
4:30 pm, April 17, 2020 Technical Issues
w00fyc replied to Fifa unable to retrieve account information
@EA_Cade I’ve done this over a week ago. And a colleague sent direct very code. Asked for it and don’t now what’s next. Or how long it’s going to take...I don’t understand this half support ..
12:00 pm, April 12, 2020 Technical Issues
utkarsh_lohray replied to Can't play FUT game cause of captcha challenge
Whenever I start a match, A captcha pops up but doesn't load.The error says,"Please refresh the page.If the verification challenge is not working, your device might not support loading the verificatio..
3:30 pm, June 26, 2020 Technical Issues
turtberzerk replied to PSN account ineligible
@EA_Barry this is happening to me and I am one level away from completing my Apex season 4 battlepass i tried ea support on twitter but it seems like nobody wants to help me and most of my games are f..
7:00 am, April 22, 2020 Technical Issues
torofelice2 replied to Crashes on me resulting in wasted time and coins.
I feel ypu man...yesterday while I was submitting the last 89 rated squad to complete POTM Neymar SBC i got kicked out of FUT and when I managed to get back in the SBC had expired. Obviously, since it..
9:30 am, March 20, 2020 Technical Issues
titopouchka replied to Unable to reach you Support
Here you go.Apparently the issue is known and you will communicate "soon" about it for compensation. ..
4:30 pm, April 17, 2020 Technical Issues
tgiusto replied to Verification code
I have the same problem. Even the email registered to where the code is sent seems to be the same, with the ".ml" in the end.How can I solve this? I try to do step 1 and there is no form, it just take..
3:00 pm, April 8, 2020 Technical Issues
tgiusto replied to Fifa 20 EA account login verification
I can't even open this link you send. It takes me to a page which says the recommended support option should be by phone by there is no option to clic "yes" or something like that.The problem persists..
2:30 pm, April 8, 2020 Technical Issues
stuartduff replied to No response from EA Support for Open Help Case since March 29th
@EA_Cade Personally working within Technical Support for large technology company I think this could be one of the most infuriating and worst replies I have personally experienced with regards to a cu..
12:00 am, April 8, 2020 Technical Issues
stevay3 replied to [Squad Battles] - No Points for a win
FYI I just got done with the EA support chat. It is showing on EA's end that we are disconnecting/quitting. I have 250mgps internet. I didnt disconnect from anything. This happened with 2 matches.
8:30 pm, January 12, 2020 Technical Issues
steffinski_jac replied to Zaniolo academy challenge
Good one, customer support. Note to myself: Record any game and make screenshots of every finished game or customer support wont car.. cant do anything when you claim want you achieved.how about you g..
1:00 pm, February 15, 2020 Technical Issues
shaheen756 replied to Been playing Fifa since 1996, this is my last year I bought this game.
I have the same issue since I preordered the game. Constantly kicks me out of FUT even though my network speed is 20+Mbps...I have been playing since fifa 98 and have now given up... will never buy an..
5:30 am, December 11, 2019 Technical Issues
seBozz replied to Issue being resolved - Items stuck on transferlist on February 1, 2020 5:38PM
So After 90 min with chat support they said HL Varane was sold and Problems should be solved within 72 hours.
1:12 am, May 8, 2020 Ultimate Team General Discussion
schellix replied to NO CUSTOMER SUPPORT FOR TWO WEEKS?!
@EA_Barry I have the same issue. Don’t always blame it on your stupid costumers.They are the reason for your bad servers as they can’t set up their PS4 correctlyThey are the reason for your malfun..
11:30 pm, April 21, 2020 Technical Issues
sazuan14 replied to Fifa banned account
Hi @EA_Cade i have submit ticket case #58565155. 3 days ago but still not get any reply from your support can you help prioritize this case . ..
6:30 am, April 11, 2020 Technical Issues
pserodio replied to Fifa 20 tournament mode crashing glitch
And now, with Corona situation, maybe not even new updates. But honestly, for what? They did not solve anything, do not support. It is not a question of timing obviously. Focus and mon..
1:00 pm, March 24, 2020 Technical Issues
prismaniac replied to bought fifa points and didn't receive it
@xxwarking Depends, if it's bought through a console, you have to call the specific console support (PS or Microsoft), if it's bought through Origin - call EA CS, or if it's bought from retailer shop,..
1:30 pm, December 11, 2019 Technical Issues
plumju replied to Ultimate team got hacked
@LeevanAF Same happened to me on the 23th of April. I guess noone will help me or you, support just don't care. Someone quick sold all my RB Leipzig squad full of TOTW TOTS TOTM. Plus some other 87+ r..
12:30 pm, April 28, 2020 Technical Issues
pintskebab replied to FIFA 20 account hacked and all players sold all coins gone.
They didn’t help me. Basically blamed that I did it myself coz they couldn’t see a hack. why would I sell all my own players and then all the coins around 800k have gone. Makes no sense. ..
9:30 pm, January 17, 2020 Technical Issues
paulyd0044c replied to The ea servers ar unable to process my request fifa 20
I 100% agree that the EA support are unhelpful and do not provide any actual support for the issue. So, I can access the game, I have 300mb/s down and 160mb/s up, a wired connection and perfect ..
4:30 am, April 16, 2020 Technical Issues
pascalonegames replied to SERVER ISSUE (italy)
@Marcel173I have the same issue.I play with Origin.The issue began yesterday morning just after the update of Origin.I'm pretty sure that Origin is bugged.Because I reinstalled it and when I tried to ..
5:30 pm, June 12, 2020 Technical Issues
pascalonegames replied to Connection problems after patch 1.22
I already contacted many times the EA support for the same problem but after have done all the procedure the issue persists, then I believe that there is a bug in the last update of FIFA 20 and Origin..
1:00 pm, June 14, 2020 Technical Issues
pandorox12 replied to Why Is This Game Broken On So Many Levels but WHY is Passing So Broken!
I'm done with fifa after the past few days as well, I'm even tempted to just uninstall 20 right now, shots passing straight through my keepers hand, players going through other players like ghosts, ma..
4:30 pm, June 16, 2020 Technical Issues
pandorox12 replied to Fix your servers!
I can't even stay logged into FUT whether it's playing matches, in transfer market or even doing sbc's, just crashes and kicks me off the server, even caused me to get a dnf even though I finished the..
6:00 pm, June 18, 2020 Technical Issues
pandorox12 replied to Cant connect online for Fifa 20.
@EA_Barry I've been having the same issue for days, I've lost out on coins and players due to FUT crashing and kicking me out of the game, the EA help isn't what it says on the tin all EA support do i..
4:00 pm, June 16, 2020 Technical Issues
oAviii replied to Cant verify my fifa 20 ea account on xbox one to connect to online servers
@EA_CadeHi the website youve sent me a link too is down because of tech support and i did this yesterday and nobody has got back to me
8:00 pm, April 18, 2020 Technical Issues
ndrorschach replied to Futchampions rewards
@austinrincon Same here. And support chat doesn't work either.
9:00 am, January 2, 2020 Technical Issues
nateh16 replied to Did not receive toty frenkie de jong
Hello, I still haven’t received my TOTY De Jong for watching the last event. I was told on twitter support from EA Help to contact here and was hoping my problem could be resolved sooner..
11:00 am, February 23, 2020 Technical Issues
narka0825 replied to My FUT acc was hacked
Hi EA Cade, Thanks for reverting back. I can guess it will take some time before they review my case. I chatted with someone from your support team this evening about the matter and gav..
8:30 pm, April 25, 2020 Technical Issues
murphygsa replied to Do support tickets always get ignored???
I did all that. Twice. And both times no one responded and yes I did leave my email that I can access. But it's resolved now. I tweeted EA Help who sent me a link for a live chat and the chat agent fi..
5:30 pm, February 6, 2020 Technical Issues
mowalaa89 replied to Not giving me my reward for completing it
@EA_Aljo but i reported this issue two times already and your support informed me that this issue was not reported before which is a lie because apparently this guy reported it in april
3:30 pm, July 4, 2020 Technical Issues
mowalaa89 replied to Can't contact ea support
None of your social media support replies and you closed chat support cuz u cant solve my issue for discovering a bug
12:00 pm, July 4, 2020 Technical Issues
mh77944 replied to Wrong Verification Email Fifa 20
I'm having the exact same issue. Someone hacked my PSN account and changed the email address on the linked EA account to "****@supere.ml". I've literally been dealing with this for months and EA has b..
5:00 pm, April 9, 2020 Technical Issues
mgadamsi replied to Fifa 20 --> Fifa Points not redeemd
So ... for everyone who has this same issue, after long wait and long chat sessions with EA support, nothing useful was provided, so i decided to look somewhere else, I've found the issue, it's someth..
8:00 am, November 13, 2019 Technical Issues
merdo89 replied to Can’t login on ea website as well as origin
i'm also have the same problem for the day 3 i'm trying so much to reach team support of fifabut no changes here is my case number 58678344pleeeeeeeeeeeeeeeeease help us EA
9:00 am, April 12, 2020 Technical Issues
mason_whitmarsh replied to EA account Invalid
I have the same problem. I can't play any EA games. No help from email support. Have had ten different emails from ten different EA employees.
7:00 pm, April 27, 2020 Technical Issues
marcelmiko replied to Fut champs disconnect
Seriously EA, was in front and then disconnect. Then I've got a message from my opponent, that I'm the cheater. Get it under control. Everyone is spending a lot time and some many money and you guys g..
8:30 pm, June 6, 2020 Technical Issues
mansyno replied to can not access ea support, only have phone option and im not in us/canada
Hi @EA_Cade thank you very much for your answerunfortunatly i don't have a twitter account,in the past when i contacted support there was an option of live chat. why is it blockd for me this..
5:00 pm, February 5, 2020 Technical Issues
macabrein replied to Hacker stole all my coins
All you can do is connecting another support agent ör requesting help from EAHelp Twitter account. They said they will help me. Still waiting for a week but as i understand it will take a month to ge..
8:00 am, November 29, 2019 Technical Issues
linas21 replied to Account Hacked and all my players sold - Support can't support me
@EA_Cade ,thanks for your help. I appreciate it. I will not "Accept As Solution " your reply yet, until my case been resolved. I see now that the case is " IN PROGRESS" status so i wait for an advisor..
3:30 pm, May 2, 2020 Technical Issues
limk93160 replied to Hacked account
Hello, It's bee days I try to figure out a way to get my account back.None of your service have helped on it : - no chat available (sometimes that ask me to wait for hours and nothing happen..
11:00 am, March 24, 2020 Technical Issues
larssonka replied to FIFA 20 FUT screen freeze
Hi Support, Unfortunately this does not solve my issue, still having the freeze at the loading screen.I made a video out of it: https://www.youtube.com/watch?v=fvDoGQgkkPY Music still g..
2:30 am, June 2, 2020 Technical Issues
kiswentz replied to Lost two draft tokens
Same for me, crashed during the third match, while I had the lead, when I reopened the game I received a 0:3 lost. EA support told me the same... thanks for the “help” ..
10:00 pm, April 15, 2020 Technical Issues
jimmyboy794 replied to Accidental SBC Submission
this just happened to me, tried to do Low to High on golds, accidentally clicked High to low so I just closed the app and reopened it to see it submitted the squad?? I didn't even press submit it just..
6:00 pm, February 11, 2020 Technical Issues
jehens77 replied to Cannot connect to EA servers
same problem here since this morning. Everything is absolutely fine except FUT. EA does not let my account in. Tried all the usual stuff, rebuild database etc. I have a..
10:30 am, January 10, 2020 Technical Issues
im_the_man_man replied to If anyones wondering. Scream bobby firmino as a cdm is not the move on November 7, 2019 4:11PM
Amargaladaster26 wrote: » Just use him on join the attack and he will be fine. I am using some guys with mid 60s defense there (Lo Celso, Malinovskyi) and they are dominant and support attack well. ..
4:30 pm, November 7, 2019 Ultimate Team General Discussion
ilumnia replied to Anyone have experience getting players back after account get hacked?
Beside some good/expensive players have also lost coins and found a few players on quick sell section. Contacted support 2 days ago (when I found out) and today received a message in game s..
9:30 pm, March 20, 2020 Technical Issues
ikbalbekk replied to Account hacked and Coins missing
@EA_Cade Just to make it clear you have the worst player support ever
12:30 pm, November 21, 2019 Technical Issues
