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EA_Darko replied to Trace Report. What does it mean?

Hey @BenGrigg5 those speed tests don't really help in diagnosing issues. A speed test is one done on optimal settings and are not treflcivetive of actual bandwidth use.     For exa..

2:30 pm, December 12, 2019 Technical Issues

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EA_Darko replied to The Match speed is too fast

Hey @SkilledHatrick I'm not seeing any other issues relating to this, to start with I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:..

1:30 pm, April 30, 2020 Technical Issues

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EA_Darko replied to Getting driver crashes when cheaters are losing

Hey @PMAlex280794 is the error you are seeing related to DXGI_ERROR_DEVICE_REMOVED. If so this error is one relating to your GPU and no tin fact FIFA, the best thing to do is a clean install..

7:00 am, April 21, 2020 Technical Issues

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EA_Darko replied to Fifa20 speed

Hey @bigsanny80 if you are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any num..

5:00 pm, December 20, 2019 Technical Issues

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EA_Darko replied to FIFA 20 SPEED UP LAG

Hey @JamesC5896 itsounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..

4:00 pm, November 12, 2019 Technical Issues

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EA_Cade replied to tell me why i live in asia but server is in uk us ....

Hi @Jasonbravo555,You're connecting to a server in the US for that test, that's not the server you play FIFA on. Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to super speed lag ps4

Hi @gilmalaguetas,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to game freezing and then speeds up

Hi @ero177,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing..

4:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to f

Hi @lonefrank,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Worse connection in friendlies than rivals

Hi @spoopynat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Unstable FPS and speed up lag

Hi @Jleach777,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

11:00 pm, March 4, 2020 Technical Issues

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EA_Cade replied to Too fast gameplay in fut

Hi @jamnik60,Are you seeing consistently fast gameplay, or speed up lag where your players are fast forwarding off and on?Any chance you can get us a video to show us what you're seeing? ..

11:00 pm, November 21, 2019 Technical Issues

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EA_Cade replied to The Ping in fifa suddenly went from 45 max to 100 min, in Fifa only, for 4 days.

Hi @ahmedezt,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

5:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Speed up lagging and other servers issue

Hi @Guteekk93,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Speed up lag - unplayable game

Hi @timdadum,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

2:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Speed lag

Hi @mynameisearle85,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time ..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Speed Up lag PC

Hi @ydovgart,Where about are you located? Your best ping on this test is over 100ms which isn't great, but may be caused by simply being far away from the server you're connecting to for the test. ..

6:30 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Speed Up Lag PC

Hi @jukenukem1,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DM..

6:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Server failures making it impossible to do objectives

Hi @Messiqueso1011,Hey there, can you get me a picture of the Test Network Speed and Statistics results under Profile & system > Settings > General > Network settings? ..

3:00 pm, July 1, 2020 Technical Issues

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EA_Cade replied to Screen Freezes in between online game only

Hi @Shibayan43,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DM..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Ps4 fut and rivals game play speed.

Hi @portvalefanjosh,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

6:00 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Pro clubs speed up lag

Hi @generalchucki,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..

5:00 pm, February 12, 2020 Technical Issues

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EA_Cade replied to Ping ping ping...

Hi @Jesuss7,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Matches disconnecting at start of 2nd half

Hi @jjryan099,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

11:00 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Lag and slow gameplay

Hi @marco89na,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Keep disconnect every menu and match on fut

@R9Drizzy wrote: @EA_Cade i just come home and try with my phone hotspot, its working fine, no any disconnect but ofc i cant play match with that speed of internet, so im stuck of it.  ..

2:00 pm, November 18, 2019 Technical Issues

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EA_Cade replied to In a game, the color of my team's shirt and my opponent's team are the same

Hi @goldspeed1995,I'm sorry to hear that, can you recall what Kit you were wearing so I can get this sent up for review? -EA Cade

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to I get lots of lag or delay in my game

Hi @doyler28,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

9:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Horrible online experience due to lag

Hi @AqiiiL,Your speeds are very, very fast but it is odd that they fluctuate as wildly as they are. Can you try changing your DNS in the network settings to the Google or OpenDNS address please and le..

10:30 pm, December 19, 2019 Technical Issues

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EA_Cade replied to Getting disconnected from EA server continuously.

Hi @schellix,Can you get me a screenshot of the PS4 network settings page that shows the Up/Down speeds and NAT type please? -EA Cade

7:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Games lagging massively

Hi @topchambers82,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..

9:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Gameplay issues

Hi @bigGucciso5a300,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time ..

4:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Gameplay

Hi @KennethDalglish7,Recommended speeds for FIFA 20 are 5mbps Down, 2.5mbps Up - so that should be fine. -EA Cade

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Fut matches freezing, then really bad speed up lad! Unplayable

Hi @shaft7africa,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by ..

10:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to From Last month gameplay changed suddenly

Hi @CRAZYPUPU,Deleting the squad update file in Customise - Profile - Delete fromt eh main menu of FIFA should resolve the Shape Shifters issue. Can you get me a picture of the Xbox Network screen sh..

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Fifa PC players stop moving

Hi @Godfried009,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by p..

6:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Pause and Delays happen

Hi @leonosm,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZin..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to FUT20 Champs speedup lag

Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..

2:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to FIFA Freezing during offline & Online gameplay. Fix needed.

Hi @Bolty3108,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20 SPEED UP LAG

Hi @FRF83,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing ..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE

@vishnupradhan In addition to what @MadRedPirahna said, Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. ..

2:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Constantly disconnected from EA servers

Hi @macunator,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Consistently freezing during Online matches.

@aBoxofJujubis Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by D..

5:30 pm, January 19, 2020 Technical Issues

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EA_Cade replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!

Hi @FlukeyLuk3y,Sorry to hear it. Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Every time I connect to the internet via mobile hotspot no online match playable

Hi @anths13apex,Can you connect to your hotspot and then get us a screenshot of the PS4 connection status screen showing your up/down speeds and NAT type? -EA_Cade

7:30 pm, March 19, 2020 Technical Issues

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EA_Cade replied to Error Connecting to FIFA 20 while playing a game on PS4

Hi @joao6verde6,Can you grab us a screenshot of your PS4 network screen showing the up/down speeds and NAT type please so I can take a look? -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Div Rivals sped up & unresponsive gameplay

Hi @gl3w,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing t..

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Disconnecting from EA Servers in Ultimate Team

Hi @ChubbaFat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Critical block during the games

Hi @JackRiaz,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Constantly kicked out of server mid game

Hi @leeakoinhull,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.