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EA_Aljo replied to Slow, delayed, laggy gameplay.
Hi there, @oaaron8. Let's see if we can find out why you keep lagging. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO..
6:30 pm, April 20, 2020 Technical Issues
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EA_Aljo replied to Slow gameplay
Hi there, @anasameen84. Your trace mostly looks good. There's one server with a high ping time though so it would be good to run this again to see if you get the same results. Also, do you..
5:00 pm, March 2, 2020 Technical Issues
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EA_Aljo replied to Servers not letting me join game
Hi there, @highbury04. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
4:00 pm, April 7, 2020 Technical Issues
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EA_Aljo replied to Servers
Hello, @corbanroxx Let's see if we can find out what's happening. First, what system are you playing on? Also, are you on a wired or wireless connection?
6:00 pm, January 2, 2020 Technical Issues
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EA_Aljo replied to Server disconnects after every FUT champions game
Hi there, @3badee10 Are you also disconnecting in other modes or does this only happen during FUT Champions matches?
10:00 pm, June 30, 2020 Technical Issues
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EA_Aljo replied to STILL KEEP DISCONNECTING ME!!!
Hi there, @Lacikeistimeless. When you get to the 9th hop, there's a very big worst ping spike. It's possible that is due to the distance you are from the server you're pinging. What countr..
4:30 pm, April 28, 2020 Technical Issues
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EA_Aljo replied to SERVER PC
Hi there, @samet616128, It sounds like you're playing on PC. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC..
4:00 pm, January 14, 2020 Technical Issues
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EA_Aljo replied to Problems with server ea on Ps4!! What’s happening??
Hi there, @fransciaco. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
9:30 pm, June 12, 2020 Technical Issues
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EA_Aljo replied to Problem with servers
Hi there, @bq5oymrjs7zl. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
4:00 pm, April 24, 2020 Technical Issues
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EA_Aljo replied to Poor servers
Hi there, @Dec5577. I'm really sorry for all the frustration with disconnecting. Let's see if we can get that resolved. First, are you on a wired or wireless connection? Also, what sy..
6:00 pm, June 30, 2020 Technical Issues
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EA_Aljo replied to No longer have access to the email associated with EA Servers.
Hi there, @dryoo23. I'm sorry you're having so much trouble with this. You can find the webform here: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account. If ..
6:00 pm, March 17, 2020 Technical Issues
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EA_Aljo replied to No connection to servers
Hi there, @guntergina. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
9:30 pm, April 13, 2020 Technical Issues
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EA_Aljo replied to Losing connection from EA servers with great network connection
Hi there, @chapstick87. I'll try to find out why you keep lagging and disconnecting. It sounds like you've already gone through a lot of troubleshooting, but are you able to run a UO Trace..
5:00 pm, April 2, 2020 Technical Issues
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EA_Aljo replied to Keep getting disconnected from ea servers fifa 20
Hello, @Wh1TE_mAgiC. Let's see if we can that disconnect issue to clear up. First, what system are you playing on? Also, do you use a wired or wireless connection?
4:00 pm, December 6, 2019 Technical Issues
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EA_Aljo replied to I can’t connect to the servers
Hi there, @bbqrat4dayz. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
6:00 pm, March 30, 2020 Technical Issues
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EA_Aljo replied to I can't connect to the AE servers
Hi there, @tnt2k5. Did you disconnect just this one time or does it happen more frequently?
5:00 pm, April 6, 2020 Technical Issues
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EA_Aljo replied to Getting Kicked from Ultimate Team
Hi there, @adamjaws. Are you still having trouble staying connected to the servers?
8:30 pm, December 5, 2019 Technical Issues
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EA_Aljo replied to Game disconnect from server and gives Loss
Hi there, @seunfadimu. Did this happen just these 2 times or is it more frequent? Also, are you on a wired or wireless connection?
5:00 pm, March 23, 2020 Technical Issues
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EA_Aljo replied to GAME DISCONECTS AND SAYS CANT CONNECT TO EA SERVERS
Hi there, @proistamenos13. It sounds like you're on a wireless connection since you mentioned we shouldn't say to use a wire. Sadly though, being on a wireless connection is the number one..
9:00 pm, December 16, 2019 Technical Issues
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EA_Aljo replied to Fut champs servers
Hi there, @omzy12345678 Are you only facing this in FUT Champions or does it happen in other modes as well?
5:30 pm, May 4, 2020 Technical Issues
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EA_Aljo replied to Fut champions loss Disconnect server and froze at half time
Hello, @shyamputtyah26. Are you only disconnecting in FUT Champions? Also, are you on a wired or wireless connection?
7:30 pm, June 24, 2020 Technical Issues
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EA_Aljo replied to Fix your servers!
Hi there, @angekeutjiu7. Let's see if we can find out why you're lagging so much. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!
7:30 pm, June 17, 2020 Technical Issues
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EA_Aljo replied to Fifa 20 crashing when trying to connect to EA servers (PS4)
Hi there, @jjmcnamara761. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..
8:30 pm, December 16, 2019 Technical Issues
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EA_Aljo replied to FUT champions disconnections
Hi there, @deltupper. You've got some really high ping times before you reach our servers. If you haven't power cycled your modem, router and console, it would be good to start there. Also..
5:00 pm, April 7, 2020 Technical Issues
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EA_Aljo replied to FIFA 20 unable to connect to servers during game play
Hi there, @emcards. If you're still having trouble with this, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your P..
8:30 pm, April 9, 2020 Technical Issues
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EA_Aljo replied to FIFA 20 input delay and slow gameplay
Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..
7:00 pm, March 16, 2020 Technical Issues
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EA_Aljo replied to Ea servers
Hi there, @gladiuspagurus. This isn't something we have compensation available for, but we can go through some connection troubleshooting. We should do that if you're frequently disconnect..
4:00 pm, April 23, 2020 Technical Issues
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EA_Aljo replied to EA servers do not connect to enable FUT
Hi there, @praduv0809. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
7:00 pm, June 19, 2020 Technical Issues
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EA_Aljo replied to EA servers
Hi there, @xX-Mosh45akes. Thanks for reaching out to us. I'll try to help get this resolved for you. First, are you playing on a wired or wireless connection?
3:30 pm, April 1, 2020 Technical Issues
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EA_Aljo replied to EA Servers
Hi there, @bigGucciso5a300 We don't have any details currently so keep an eye on our official channels. We can always go through some connection troubleshooting to try to rule out an..
4:00 pm, April 3, 2020 Technical Issues
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EA_Aljo replied to EA Server disconnected and my squad battle match progress lost
Hi there @sujoydey18, Unfortunately, we're not able to add the points or modify your record. I'm very sorry Was this the first time it happened or do you disconnect frequently?
6:30 pm, June 30, 2020 Technical Issues
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EA_Aljo replied to EA Please Fixxxx Serverrrr !!! :crying
Hi there, @MASTEROC7_IR. Can you run the UO Trace again and this time send 100 packets? Thanks!
3:00 pm, December 9, 2019 Technical Issues
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EA_Aljo replied to Disconnected from EA servers on Wired Connection
Hi there, @bwestever. We don't have a way to modify records. How often are you disconnecting? Wired definitely is more stable than wireless, but you're not immune to disconnecting. If it h..
6:30 pm, May 4, 2020 Technical Issues
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EA_Aljo replied to Disconnect from ea server
Hi there, @rockysol10. I'm really sorry to hear this. Do you disconnect frequently or was this the first time?
10:00 pm, June 30, 2020 Technical Issues
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EA_Aljo replied to Constantly DC's from servers
Hi there, @arthurbf42. Packet loss would be the culprit here. You're getting a very high amount of it. Do you play on a wired or wireless connection? Also, was this test run on the same co..
5:30 pm, March 23, 2020 Technical Issues
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EA_Aljo replied to Can’t connect to ea servers
Hi there, @Semsm_007. Are you saying you can't connect to the servers because you don't know the email address for your account?
4:30 pm, March 23, 2020 Technical Issues
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EA_Aljo replied to Cant connect to Ea servers on console web app or mobile app
Hi there, @CaptnShaneo. I'm not seeing any issues with your account so it's possible this is a connection issue. What is the error that you're seeing?
9:30 pm, April 1, 2020 Technical Issues
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EA_Aljo replied to Cant choose email for connecting ea servers
Hi there, @olelbis. It sounds like you're seeing an email on your account that you don't have access to. If that's the case, please see this article for some help: https://help.ea.com/en-u..
7:00 pm, February 18, 2020 Technical Issues
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EA_Aljo replied to Being constantly disconnected from the servers
Hi there, @CDVBFifa. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
5:00 pm, June 30, 2020 Technical Issues
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EA_Aljo replied to BEING KICKED OFF THE EA SERVERS FOR NO * REASON
Hi there, @fadombam514. Unfortunately, we don't have a way to modify records so we aren't able to add a win to your record. Was this the only time you've disconnected or does it happen mor..
4:00 pm, April 7, 2020 Technical Issues
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EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
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DzaDza323 replied to no fut clup help
i am having same problem and it looks like others as well... right now all we know is EA servers are down so its more than likely because of that
7:30 am, July 1, 2020 Technical Issues
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DylanDarklighter replied to Unable to connect to ea servers fifa 20
Please fix this
4:30 pm, November 15, 2019 Technical Issues
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Dustykingz227 replied to Lag
the provider on which the fifa 20 server is braking slows down, so my provider wrote to me
9:00 am, January 5, 2020 Technical Issues
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Dustykingz227 replied to Huge Latency [FIFA20 FUT Online games]
@EA_Cade Imput Lag ( DNS 1.1.1.1 , DNS 8.8.8.8 ) MTU 1480 PPPoE Connection , the server where is the connect Stockholm Ping 48 , please send this information to the developers!!!! There..
9:30 pm, April 17, 2020 Technical Issues
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Dustykingz227 replied to Help EA
@EA_Barry everything is the same about God, how tired I am already, I don’t know what to do, regarding the ports I have the prefix set up as a dmz server, why should I open the ports for it?
2:00 pm, April 14, 2020 Technical Issues
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Duncan1972 replied to Is there a point in playing now on November 5, 2019 9:23PM
Downthewing85 wrote: » DarthGrowler wrote: » I'm not even turning the xbox on tonight. No chance. Kinda feel the same, shame Downthewing85 wrote: » DarthGrowler wrote: » I'm not even turn..
9:30 pm, November 5, 2019 Ultimate Team General Discussion
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DunB replied to This is UNPLAYABLE ! on October 18, 2019 2:57PM
lalalaala wrote: » What the f u c k is this ? This is the worst ever that this game ever been , Today is totally unplayable , Slow game play , players dont run , you cant pass , its a total mess ! ..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
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DunB replied to This is UNPLAYABLE ! on October 18, 2019 2:57PM
lalalaala wrote: » What the f u c k is this ? This is the worst ever that this game ever been , Today is totally unplayable , Slow game play , players dont run , you cant pass , its a total mess ! ..
6:30 pm, November 6, 2019 Ultimate Team General Discussion
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Duguqiubai87 replied to Unable to connect to EA servers at this time
But my friend one is working fine though, and we lived in the same country
2:00 pm, March 19, 2020 Technical Issues