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EA_Cade replied to My account ban in transfer market
Hi @Devsdaddy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to My Account has been suspended
Hi @AJSNAS710,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
2:00 pm, June 5, 2020 Technical Issues
EA_Cade replied to Market banned with no reason
Hi @VegasX44,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Manager career mode $$ bug
Hi @KrisFKT,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
7:30 pm, November 20, 2019 Technical Issues
EA_Cade replied to Made new ps4 account and transferd money cause of bug
Hi @arthurseptember,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to Lost draft token and self service refusing
Hi @alex_the_quagzi,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Lost Connection to EA Servers
Hi @MacLew95,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me kn..
8:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Losing connection to EA servers whilst playing rivals or FUT Chamions
Hi @mitchyp2803,Please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem. ..
4:00 pm, December 19, 2019 Technical Issues
EA_Cade replied to Login Verification Email Unrecognized
Hi @FernGullet18,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
7:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Lags in Fut Champions
@swirekmadryt Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
4:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Lagging
Hi @shearman83,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to Lag issues
Hi @SantoVi11,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help..
3:00 pm, January 17, 2020 Technical Issues
EA_Cade replied to Lag Lag Laaaaaaggggggg!!!!
Hi @juanmdj,Please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem. ..
3:01 am, June 2, 2020 Technical Issues
EA_Cade replied to LAGS on FUTS, anyone?
Hi @Mhilal07,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
2:30 pm, January 31, 2020 Technical Issues
EA_Cade replied to Kicked out of FUT in FIFA 20
Hi @dan_wilcox7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
8:30 pm, November 20, 2019 Technical Issues
EA_Cade replied to Kicked off ultimate team
Hi @Jayster200101,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
4:00 pm, November 30, 2019 Technical Issues
EA_Cade replied to Kicked off FUT server mid game
Hi @tbuttt20,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:30 pm, February 13, 2020 Technical Issues
EA_Cade replied to Kicked me out off server
Hi @MarcusTheKiller4,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the othe..
6:00 pm, December 4, 2019 Technical Issues
EA_Cade replied to Keeps login me out of fut champs and i get losses
Hi @Jamiekinggett7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to Keep getting disconnected on season for fifa 20
Hi @8xxxkratosxxx8,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
7:30 pm, December 18, 2019 Technical Issues
EA_Cade replied to Keep getting disconnected from FUT on FIFA 20
Hi @SYCOEazy,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:00 pm, December 11, 2019 Technical Issues
EA_Cade replied to Just got my account back on Fifa and it’s been hackwd
Hi @ToRuniteds,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to It won’t let me login to fifa
Hi @dylan24030410,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let ..
5:30 pm, February 13, 2020 Technical Issues
EA_Cade replied to Issue: Unable to connect to Ultimate Team in FIFA20.
Hey all,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-t..
8:30 pm, January 30, 2020 Technical Issues
EA_Cade replied to Incredibly confused about how cases on this site work
Hi @akamegachill,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.An advisor cannot assist with a banned account. -EA Cade ..
10:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to Incorrect Login Verification email
Hey all, To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to I'm logged into the wrong EA account on my xbox
@AwesomeGuyJosh To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
9:30 pm, December 16, 2019 Technical Issues
EA_Cade replied to I'm getting disconnected all the time.
Hi @neonblackest,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA_Cade
5:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to I was winning in futdraft and I got disconnected and I lost
Hi @Riodbrasil,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..
4:00 pm, March 5, 2020 Technical Issues
EA_Cade replied to I think I linked to the wrong EA Account
Hi @elimprudente,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to I submited a case and it got closed
Hi @adam382005,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
9:30 pm, June 2, 2020 Technical Issues
EA_Cade replied to I lost alot of coins and skill points
Hi @saifyasser111,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
7:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to I keep disconnecting from servers mid match in draft, im also using points!!!!!
Hi @LeagueofTurtles,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..
8:30 pm, February 19, 2020 Technical Issues
EA_Cade replied to I have a problem with fifa 2020 login verification code how can fix that?
Hi @kostaspotsepis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to I don't know why I've been suspended
Hi @TrinatiS1, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
4:00 pm, November 23, 2019 Technical Issues
EA_Cade replied to I don't know my email for fifa 20
@mlskrn To recover this account I'd like to ask you to do the following for me: 1. Go to http://help.ea.com/account-recovery/web-form 2. Fill in the requested information in..
5:00 pm, January 24, 2020 Technical Issues
EA_Cade replied to I can’t connect to ea servers or load into ultimate tesm
Hi @123456kian,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to I cant find opponents on fifa20 pc FUT?
Hi @EslamOnFire,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to I cant connect to ea survers
Hi @jkeane54321,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me..
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to I can't update to version 1.10
Hi @Berejay,Strange, can you try these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database and let me know if this persists? -EA Cade
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to I can't log into my EA account that's linked with my xbox account on FIFA.
Hi @Lexyre,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..
10:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to I can't connect in fifa after update
Hi @F3innN,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
7:30 pm, March 31, 2020 Technical Issues
EA_Cade replied to I am still getting disconnected at end of match
Hi @flyalbert,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to I am confused
Hi @zZomBenZz,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to I WANT MY MONEY BACK
Hi @EPIBHTORAS13,If you had your FUT coins removed please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a ToS action over AHQ. ..
11:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to Huge delay on online game
Hi @nailman86,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to How to change ea account on ps4
Hi @tic61573,Once an account is linked, it's linked permanently. To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in ..
5:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Hello,
Hi @KINGTOM8888,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that hel..
7:00 pm, March 17, 2020 Technical Issues
EA_Cade replied to Hello I was banned from walking transfers for nothing when I did nothing.
Hi @Mizou2019,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
9:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to Hello @EA_Cade i
Hi @huick061,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
2:00 pm, April 9, 2020 Technical Issues
